Hotellit lähellä
Stockholmsmässan,
Tukholma

Plussat: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Miinukset: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Plussat: The crew was nice

Miinukset: We were boarding later than expected Which caused some stress with connection flight

Miinukset: Boarding process could have been smoother

Plussat: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Miinukset: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Miinukset: connection information very poor

Plussat: Crew was good, especially from Beijing to Copenhagen

Plussat: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Plussat: Quick flight

Miinukset: 1 hour delays and 70 euro bag fee

Plussat: Bad for 12 hrs flight passengers need hot food

Miinukset: Long flight is not about just saving money

Plussat: Crew was friendly and efficient.

Miinukset: Seats were pretty uncomfortable.

Miinukset: Need food upgrade !!!! Paying for food and not available or sold out is big No No!!!

Miinukset: Superstrict baggage policy!!! Cramped seating. No free food or water!

Plussat: Price, clean plane , attentive crew,

Miinukset: Need better movie selection.

Plussat: It was a shot flight. Not much happening.

Miinukset: The flight was delayed.

Plussat: Stress free boarding and flight, it all went smoothly and the cabin crew were extremely helpful.

Plussat: I have liked Norwegian ever since I first flew with them. So my meal was something I ordered and looked forward too on a long 8.5 hour flight. I actually tell everyone that it is my favorite airline

Miinukset: Even though I paid the fifty pounds for extra bag and "nice and tasty" food they didn't bring it as they said it was not on my ticket. When I asked where my food was, long after everyone had been fed, they brought me what was left over. A spaghetti and chicken which was warm and not "tasty" and I do not normally eat chicken. It was the only thing left. For the breakfast snack they also forget me until I asked again. The the "nice and tasty" meal was very sad and disappointing. And when I have travelled with Norwegian before the meal and entertainment were excellent. Also when I arrived in Barcelona "transit" to Newark there was no one advising up where to go! They dropped us en mass at the immigration which was huge and packed with long, long lines. When I asked people in uniform where transit was they told me I had to go through immigration! An hour later when I went to the immigration booth, the officer took me directly upstairs to another security check and then I was told to wait in an area and my flight would be called. Nothing. And when I went to the flight they said my bags were unloaded! All the Norwegian offices and checkin were closed for the night. My phone would not work there and finally I found wifi and called Norwegian in London, They gave me numbers and company names to call. But there no one to be found or connected to. At seven o'clock the next morning when Norwegian opened I was able to be put on the next flight on Sunday, two days later. A terrible transit like I have never experienced before.