I liked the location & the parking.
The dinner sounded good value for money. It turned out to be overcooked, dryish and not very good. The coffee was appalling.
Helpful and friendly staff. Good central location near Stoke railway station.
Room we had was slightly dated and tired looking.
Tired old hotel, in need of some tlc. Room was cold, had to have extra heater. Taps moved when turned on/off. Walls very thin - snoring could be heard from room next door!Bed lumpy and uncomfortable. Breakfast the first day was cold - due to a wedding beng set up in the normal breakfast room.
Location, right next to the train station
The room was very old fashion and the sink was in the main bedroom
Breakfast was nice.
Room was very dated - could really do with updating. Would like to have had a temperature thermostat in room to adjust to my own needs.
staff friendly and helpful
my room was on the 3rd floor. It smelled like it had been used for years by smokers. The furnishings were old and dated.
Hotel staff was very polite & helpful with any special requests. Nice size room as compared to other British hotels. Bathroom facilities were especially nice. with jacuzzi tub. Both breakfast & dinner buffets more than adequate. Great value for the price, and excellent location directly across from train station.
The room was actually rather bigger than I had expected and was very comfortable. The staff were extremely friendly and very helpful.
There was quite a bit of noise from the floorboards. I was aware of how they creaked under my feet but was even more aware when the guest staying in the room above me returned home late and was fairly noisy. It was the same which woke me in the morning. Breakfast was a little casual. It took a long time to be served coffee. However, the dining room was a very spacious and airy room.
the room I was in was clean enough in the bathroom but there were a lot of moths in the room and the carpets could have been doing with a clean on the outside edges and behind the beds and cupboards
friendly staff and good breakfast
Trentham Gardens ja Staffordshire University sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Tämä hotelli tarjoaa liikeasiakkailleen 9 kokoushuonetta. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
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