The Bruce Hotel

I am born and raised in Stratford,ON and in my opinion this is the best hotel in town. The gracious welcome and attention to detail make this hotel outstanding. The complimentary snacks and water provided in the room are a nice touch and each floor has at least one kitchenette stocked with fresh homemade cookies and a self-serve espresso machine. We always have the 3-course meal at the restaurant and it is always consistently well-prepared featuring local and seasonal produce. Most accommodation packages include a lovely breakfast, choosing from the regular menu and they will even bring it to your room if you choose. The hotel has numerous little nooks with games and books, and they welcomed us to linger after check out. We simply put our bags in the car and came back in to use the pool and hottub. Lockers are provided in the pool area. We read the complimentary newspaper and relaxed to stretch out our getaway as long as possible. The terrace outside (during warmer weather) is another favourite place to relax. The location of the hotel is perfect when attending the Festival Theatre and we were offered a complimentary shuttle to the Avon Theatre. This is now one of my "happy places" and friends who have come here with us agree!

Given the popularity of Electric Vehicles (EVs), the hotel should install more charging stations.

The reception by all staff members including the owner Jennifer was very friendly, was welcoming and helpful! The tasting dinner menu was fabulous as was the somalier, Emily,and wine pairing. The view unto the garden was quiet and lovely. It was a quick seven minute walk to the Festival Theatre. They paid attention to detail that even other five stars hotels do not. There was a fancy snack under a glass cover, bottles of chilled soda and still water, coffee, teas, candies, great picture books, a most comfy bed, plus coffee pot in a basket in the morning, pantry down the hall with cookies and more! Our room and bathroom was super spacious! We loved our stay! Thank you

This hotel exceeded our expectations in every way possible. We were escorted to our room by the owner who pointed out all the little extras in the room and in the hotel right down to the jar of jelly beans in our room and the bottomless cookie jar in the hallway pantry. She even changed our thermostat from Celsius to Fahrenheit since we are visiting from the US. The bed was so comfortable and the staff professional and very friendly. The hotel is a short walk from the Festival Theater and other points of interest in Stratford.

The attention to detail was extraordinary! Thank you to all for a world class first rate luxury experience. Elegant luxurious pampered and exquisite