Stratford-upon-Avon hotellit lähellä Holy Trinity Church

Plussat: The warmest of welcomes, friendly competent staff always on hand to help but respectful of our privacy. It just felt right! The accommodation was comfortable, tasteful and with good amenities. Loved it!

Miinukset: No improvement necessary.

Plussat: It was ok

Miinukset: Having to choose your breakfast the night before.

Plussat: The room was clean and had everything we needed and the girl was friendly and helpful. Good breakfast and free parking. A few negative comments below but over all nice enough,

Miinukset: The guest house charged £15 for the dog. Not mentioned till we arrived. Dog not allowed in dining room. Had to lock him in the car at breakfast!!!! On a busy road so traffic noise most if the time. Quite a long walk from town and most attractions, pub/restaurant. Had to choose breakfast choice and time the night before.

Plussat: Worm friendly and very helpfull. Very clean

Miinukset: Na

Plussat: Friendly staff. Clean. Excellent breakfast

Miinukset: Looks quite dated in communal spaces. Better ventilation/air conditioning in dining area would be an advantage

Plussat: Nice clean rooms, good bathroom, friendly staff, nice breakfast.

Plussat: The breakfast was excellent, presented with superior professionalism . As well the location of the Inn was fantastic and within walking distance to the town centre.

Miinukset: No issues at all

Plussat: Friendly staff, good parking

Miinukset: Room was too small for three adults with full-size suitcases

Plussat: Great room, lovely food.

Miinukset: There is only a little fan in the room and it is quite hot to stay in it during summer time. The blanket is too thick for this season.

Plussat: We were upgraded to the Maple room which is a very spacious bedroom and separate sitting room, a lovely room.

Miinukset: Unfortunately we were unable to use the main restaurant due to a wedding being held there we had booked half board earlier in the year and it wasnt mentioned at time of booking.

Plussat: Staff were friendly and helpful room was spacious and comfortable

Plussat: The rooms were enormous and nicely designed (although the bath in the middle of one of the bedrooms went unused). The breakfast was fine (not superb, but pretty good) and the restaurant is nice. The staff were very friendly and helpful and the location couldn't be bettered. There's free parking, too.

Miinukset: TERRIBLE accessibility. Stairs everywhere, and to use the stairlift down to the restaurant meant blocking the main access route for everyone else. I appreciate it's not easy making older buildings accessible, but since we paid a premium to stay next to the theatre precisely because one of our party has very limited mobility, discovering that the hotel itself was so difficult to move around really spoilt our stay, and unfortunately as a result of that, we are unlikely to return.

Plussat: Location is fabulous. Great hotel with real attention to detail. Friendly staff but not in intrusive. Great breakfast.

Miinukset: V hot! But air con worked efficiently so not a real problem in room

Plussat: The Arden Hotel is dedicated to making your stay special. I truly enjoyed my stay and would recommend it to anyone.

Plussat: Breakfast was a a little hectic the food was good but the service was a little haphazard

Plussat: Location was fantastic, room was quite nice.

Miinukset: I was meant to get an upgraded room which I’m not entirely sure I got, I was in the “beech” room. The layout of the hotel is all over the place. It kind of feels like the reception is at the back of the property and if you want to enter from the side facing the street you have to walk through the restaurant. Some of the staff seemed a little busy and unaccommodating.

Plussat: Staff and decor. Room was beautiful.

Miinukset: Bit noisy next to car park barrier. No ironing facilities.

Plussat: Location layout

Miinukset: Nothing

Plussat: We have stayed several times before. The location for the RSC and the town centre is perfect. The rooms are modern, clean and comfortable. Breakfast was cooked to order and very good. Reception staff were polite and helpful. Easy free parking.

Miinukset: After seeing a play at the RSC we returned requesting a drink from the bar. It was not late, maybe 10pm. We were told there was no beer! The other bar was being used for a private function. There was no apology. There was no offer to take a drinks order and bring to us in the lounge instead. We walked along the road to the pub. As our reason for booking this hotel was primarily to be close to the theatre this was disappointing. As hotel residents we expected better.☹️

Plussat: Location brilliant. Room excellent. Staff very helpful. Cleanliness excellent. Breakfast very good.

Miinukset: Nothing

Miinukset: The breakfast seemed disorganised could have been quicker at making up tables

Plussat: Excellent, On the Monday morning, the cooked English Breakfast was superb, the thick yoghurt perfect The staff were marvellous throughout. Top marks to Danny Taylor on duty on Saturday afternoon. Despite being extremely busy, he remained patient, calm attentive and cheerful. Good ambassador of the hotel

Miinukset: Selfish vehicle owners in the car park. There was the Saturday afternoon incident where someone had thoughtlessly not even parked in a designated space. Parked close to designated smoking area. At that time a lot of guests were arriving - a lot from abroad who looked incredulous! Hope the offender was fined! The smoking area could usefully be resited with advantage to a more secluded location

Plussat: Excellent nights sleep bed very comfortable. Breakfast options were very good, choices were very good, cooked breakfast was also excellent very hot, not like in a lot of places we've stayed either Luke warm or over cooked, here you have it just right, well done!!!!

Miinukset: More staff at reception when booking in at busy times, the poor receptionist had a que to the door!

Plussat: Good location. Comfortable room with mini fridge. Lots of cupboard and drawer space.

Miinukset: No warm cookie on check in as described in Double tree info. We did ask another day but there still were no cookies available. Breakfast was quite disappointing and we had to ask staff for orange juice, bread, bowls etc as not replenished when run out. No sausages at all on first day.

Plussat: Location Parking and able to take family pet. No need for a car to explore the area. Clean modern hotel with great facilities. Would recommend to anyone would not be disappointed. Very welcoming staff nothing too much trouble.

Miinukset: Nothing

Plussat: Quiet location and great location

Miinukset: Charged us twice for parking

Plussat: I didn't eat there because of mild allergy problems. However if I didn't have mild allergy problems I'm sure I would've enjoyed the high quality food. My name is Arran, Pavaladurai is my dad.

Miinukset: As I have commented above on the previous question, I didn't eat food there because of mild allergy problems. However if I didn't have mild allergy problems I'm sure I would've enjoyed the high quality food. I'm Arran, Pavaladurai is my dad.

Plussat: Location, room, bar, staff all excellent

Miinukset: Busy last day at breakfast so a bit if a wait. It felt like they were understaffed.

Plussat: Thank you for the cookie. Lovely scrambled and fried eggs. Plenty of breakfast choice. Lovely room.

Miinukset: We did find the bed quilt quite heavy. We are used to Summer weight n our legs. Everything else wonderful.

Plussat: Croissants delicious

Miinukset: Singing in the bar

Plussat: Location.

Miinukset: The Townhouse is in need of serious updating, maintenance, thorough cleaning and general TLC. A very hot weekend with only a dilapidated fan and windows opening no more than 2 inches. Wallpaper in main wall was scratched and damaged. Bedside lamp shades were hanging at odd angles - all that was needed was to tighten the shade. Lack of attention to detail. Cracked floor tiles in bathroom and a tap that swivelled 360 degrees. One of the rooms had obviously had a leak and smelled really badly. Arriving back at 10.55pm on Friday we asked if we could have a drink and even though we were residents we were told no by a sour faced girl. Personal service was non-existent. Thank God we didn't book breakfast at £15 per head! I will not be staying here again.

Plussat: Location, perfect. Did not have breakfast but an evening meal where, unfortunately, my first choice for starter and mains were not available! Room very comfortable, excellent shower and very clean.

Miinukset: Items on the menu actually available. It was not an extensive menu, which is good, but I should have been told items were off when given the menu.

Plussat: Very friendly staff. Loved the avocado and tomato breakfast - made a very nice change.

Miinukset: Felt the place was understaffed eg buffet breakfast area not topped up - no spoons/certain items running out. Staff very helpful but I felt they didn’t have the time to stay on top of things. Loo seat in room kept coming adrift too.

Plussat: The friendly staff and good location

Miinukset: The breakfast was a bit average

Plussat: Lovely building with attractive decor

Miinukset: Breakfast... no bowls, no spoons poor selection on buffet. Cooked breakfast not hot.

Plussat: Superb hotel in a fantastic location, greeted by a great member of staff Karolina who showed us the room and explained everything to us. We will return to this place.

Miinukset: Had to leave early due to work and found we couldn’t get out, all locked up. Eventually managed to get out of the back gate, very minor detail to be fair.

Plussat: Great location a few minutes walk from river, theatre, shops and restaurants. Excellent food in the Townhouse itself but plenty of choice if you want to explore further afield.

Miinukset: A little tired in places in our room but comfortable nonetheless.

Plussat: location and friendliness of staff

Miinukset: nothing

Plussat: Really good restaurant attached to the hotel - the Bistrot Pierre. Friendly staff Rooms and corridors pretty dated, but comfy bed.

Miinukset: Rooms could do with an update to décor etc and lighting in corridor area of room is poor - meaning you can't really see in the wardrobe.

Plussat: Wonderful room facilitiesA great stay

Plussat: location and facilities

Miinukset: waiter forgot our breakfast

Plussat: Great location Clean room, friendly receptionist

Miinukset: Rather rude night manager who was dismissive about an issue

Plussat: Excellent size room. We actually thought we’d been put in the wrong room by mistake! The hotel was well located for getting in and out of the centre of Stratford. Staff were friendly and attentive. Breakfast was as you would expect. A good range of options. We would definitely stay here again.

Plussat: Breakfasts were lovely

Miinukset: In the past I was able to use the health club facilities of the Vitality club at the Macdonalds Alverstone Manner hotel. However on arrival I discovered the Swans Nest was no longer part of the group and I could use the facilities. I was very disappointed.

Plussat: We only stayed one night, but it was comfortable, clean, very convenient short walk to the Theater, not far from the rail station, walkable to the sights. People were friendly, and room service breakfast was right on time, so we could catch our train to London.

Plussat: The breakfast was excellent. Freshly cooked and brought to the table

Miinukset: There was nothing to really to dislike

Plussat: All the other staff were lovely.

Miinukset: The man on reception! All I wanted was a bottle of water to take some tablets... I was happy to pay but he wouldn't help. Told me to go and get one from the garage over the road.

Plussat: The closeness to the centre of Stratford-upon-Avon

Miinukset: Everything was great until we found a large spider in our bed, and a further two hanging from webs, from the curtains just below the ceiling. We called reception and the floor manager came up and offered us a different room. We declined due to the upheaval and asked him to get a vacuum cleaner. This he did but added with a smile, “if this was Australia the spiders would have been poisonous”!!!! This is not what we wanted to hear!!! This proves to us the room was not checked. It was a superior room, at £161 and was not good value for money. There is a further problem with the arrangement with the Swan’s Nest hotel and the Bear pub. After eating in the restaurant approximately 10pm we asked for coffee and liquors, only to be told at the bar the coffee machine was turned off. Ludicrous!!!! Only thanks to the receptionist Emily, who arranged our drinks and liquors to end our evening as we wanted. This just spoils a special occasion we were celebrating!!!!