Novotel Surfers Paradise

Breakfast in the cafe was great. The 24 hour security staff in the foyer were very helpful and reassuring when my daughter was getting back late from clubbing.

The elevators were dodgy. They would take ages, and then take you to completely the wrong floor in the wrong direction. We had to allow extra time when going out. Would prefer carpet in the room. The hard floors felt cheap, and not cosy.

No milk in one fridge not enough towels in both rooms. We asked the floor to be cleaned outside lift area as extremly slippery it wasnt done 25mins later.

Great central location. Clean room. Great view.

Mirror and sink external to rest of the bathroom. Hotel was a little tired looking.

The rooms were spacious and comfortable, all with a small balcony. The view from an ocean view room was incredible day and night. The staff were excellent from house keeping to reception.room service meals were excellent.

The hotels free wifi was cutting out and losing connection all the time.

the rooms are nice and big. the staff are friendly

My room was on floor 34, and i had a grate ocean view.Hotel was located beside cavil avenue, a good shopping center.

Hotel furniture is old, but its fine.

the position of the hotel and the people working there were very friendly

room smelt when you walked in. funny odour in the rooms

it was located in a very convenient location, even with a car. The main Cavill Avenue was just located right outside the doorstep, shopping, eating and bars were just around the corner. very impressive. Parking was also a breeze and they had a weekly rate of only A$30.

Two main lifts broke down the arvo we were there, and waiting for the lift during peak hours (morning and evenings) were a bit agonising, especially if one's hungry.