Pan Pacific Suzhou

My stay didn't come with breakfast

Nothing thus far

Pan Pacific Suzhou is conveniently located a short walking distance from the subway. It is located next to a nice park that can be accessed freely by the guests. The staff is very helpful. One evening, I went to the reception desk asking for help to activate Wechat Pay on my phone. Eric was amazingly helpful and spent about one hour trying everything he could to enable the pay feature. It didn't work out as you need a Chinese bank account and a Chinese ID card but he did try his very best to find a way around. We then had a very interesting conversation about China and Mauritius.

It's hard to find something I didn't like. Maybe the size of the hotel (more than 500 rooms) can make it a bit challenging finding your way to the lobby or back to your room but that's no big deal.

Breakfast was excellent, we only sent one day due to other plans but on the last day we went and wished we had gone more, good quality and decent selection. Same with their “happy hour” package, it’s actually a good buffet with everything included. Worth the extra 15€ or so per night for sure!

Place was great, nothing really to dislike. Deserts maybe 7/10 if I had to be picky