Hotel was in the centre of Swansea and very close to the railway station ansd shops and restaurants.
Hotel was very warm and air conditioning could not be controlled from our room.
staff were very friendly and helpful, food was nice, catered very well for the wedding. nice room and views and very clean.
tv was fuzzy and had poor signal on some channels, breakfast was poorly organized and many had to wait a long time to be served, room was too hot.
Good location close to shops and amenities.Quite modern downstairs with good reception area and bar area.
As there were numerous problems from the moment we arrived on Sunday until our departure on Monday straight after breakfast ; we are disappointed that you do not wish to know by providing a box to air our grievances. You will therefore only glean half of the information and as a result not obtain a true reflection on our stay.
Staff very friendly and helpful.
i only stayed 1 night and found the room fine, the breakfast was good. very close to train station which was a bonus as i needed to use the train. the £75 per room per night was a little high.
there were some unsavoury characters hanging around the hotel bar.
The staff were very pleasent and friendly cant fault nothing enjoyed my stay there very much would come again.
it was central close to the shops and bars but far enough away to enjoy some peace and quiet
there was only one thing that spoiled it the person staying in the next room started playing loud music at 6am and it took staff 2 and a half hours to get them to stop
We had a major problem unrelated to the hotel and the staff acted above and beyond the call of their duty to assist us, even using their own car and knowledge of the local area. Truly marvellous customer service.
Modern look, location
A bit noisy outside. Air-con kept turning on and off when it was switched on.
Dinner, menu very good, experience not so good. Breakfast, quality of cooked breakfast was very good.
The Grand Hotel Swansea sijaitsee keskustassa, ja Swansean uimaranta ja Singleton Park 10 minuutin ajomatkan päässä. Käytössäsi on express-sisäänkirjautuminen, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa.
Perustuu 2 149 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.