Swansea hotellia

Plussat: Warm and friendly welcome from Ali and Cen. Our room and bathroom was spotlessly clean and beautifully decorated. Quality ingredients used for breakfast, it was perfect. Not to mention the beautiful sea views from our room and the dining room.

Plussat: HIGHLY RECOMMENDED: Welcoming and friendly staff, cosy and clean rooms, a delicious breakfast and a strategic position (just a few meters from the seafront promenade), with an excellent quality-price ratio. It felt like home, hope to come back soon!

Plussat: The hosts were so helpful and insightful on the area , the room overlooked the ocean - all together amazing

Plussat: The B&B's location was superb - the seafront was right across the road, and everything we needed was within walking distance to Mumbles (or Swansea, if you were wanting a nice long walk along the beach). Our hosts, Ali and Cen, were lovely, and their hospitality began before we had even arrived - a text with instructions to access the property, and directions on where to find parking, which was really appreciated. Our breakfast was fabulous, so much choice, both hot and cold, with juices and hot drinks too - there is nothing I would fault them on. We loved the small 'fridge in the room, with cold water, and tea & coffee facilities were really great, with fresh milk when needed. Also loved the Welsh cakes and cake available in the afternoons - it's the little touches that make all the difference, and we were very impressed! Our room was light and airy, and the bed very comfortable. Fresh towels in the bathroom, and great showering facilities - it was actually tempting to stay in the room and relax, and not actually go out and enjoy the sea breeze and sunshine! We highly recommend Tides Reach, and will definitely be heading back for more sun, sea and sand, and a catch up with Cen and Ali!

Plussat: The accommodation, food and hospitality were exceptional. The little extras and attention to detail were delightful. Impossible to fault the whole experience.

Miinukset: Parking was a little inconvenient but not the fault of the owners and did not detract from the quality of our stay.

Plussat: Breakfast was the highlight of the day with a varied menu to choose from, served by Cen in a friendly manner and enjoying the wonderful view over Swansea Bay as we enjoyed the meal. A similar wonderful view was enjoyed from our room.

Miinukset: There was nothing we didn't like.

Plussat: Really welcoming hosts, beautiful rooms which were immaculate. Breakfast was outstanding. Would highly recommend to anyone visiting the area.

Miinukset: Everything was brilliant, couldn't fault it in any way.

Plussat: Everything was superb. The hosts Ali and Cen were very friendly and full of knowledge of the surrounding areas. The room was fantastic, very clean with a women’s touch. They had included everything from tea/coffee, a fridge and there was a guest book with all details of the best places to eat and visit. We followed these recommendations and was not disappointed. Breakfast was fantastic. We would definitely use this accommodation in the future.

Miinukset: Nothing

Plussat: excellent breakfast great choice, fantastic location ,lovely people

Miinukset: nothing all great

Plussat: Very friendly and welcoming, nothing too much trouble! Great breakfast and the biscuits in the room were different and very Moreish! We will definitely be back again. Good value !!

Miinukset: Nothing really!

Plussat: The breakfast and staff were excellent and the views outstanding.Its a pity that the furniture fails to match the quality of the personnel.The bedroom furniture was awful and some of the reception areas similarly so.We would stay again but do think the place needs an uplift.

Miinukset: As stated above!

Plussat: Amazing location and grounds Friendly staff, great history

Miinukset: Nothing

Plussat: A fantastic location. The perfect place if you like walks with stunning views. The staff were very kind and helpful.

Plussat: Very welcoming hosts.

Miinukset: Wonderfull house in a wonderfull Parc

Plussat: Welsh breakfast - magnificent.

Plussat: Great room, comfortable bed, good shower.

Miinukset: The weather

Plussat: The setting and house were spectacular, and the wonderful hike to Three Cliffs and the ruined castle should be experienced by all guests. Made especially memorable by the printed sheet about the charming myth surrounding the castle.

Miinukset: The staff was competent but didn't smile or greet guests. This tended to create an unwelcoming air about the place. The exception was Olive, who took time to talk with us about the property's fascinating background. If the staff had been a little friendlier, I would have given the place a top rating.

Plussat: Lovely gardens and house was very well decorated in a style to suit the age of the property. Very comfortable too. Excellent food and nice friendly staff. Will be going back!!

Plussat: Great service. Good food. Fantastic location

Miinukset: Nothing

Plussat: Lovely house in beautiful grounds. Comfortable room in country house environment. Good choice of cooked breakfasts. Beautiful Three Cliffs Bay within walking distance.

Miinukset: All good

Plussat: It was our first time here and it was very comfortable clean and friendly. The owner did the cooking which was excellent and we could see him cooking our breakfast.

Plussat: Excellent host, excellent breakfast and outstanding scenery. Very comfortable 2 night stay would recommend.

Miinukset: Lack of pubs, restruants and supermarkets.

Miinukset: I don't know whether there was a hair-dryer. Maybe in a drawer, I didn't look very hard and I could have asked staff and didn't. It was a lovely room and very quiet and lovely breakfast. But the whole thing was a bit too expensive.

Plussat: Beautiful room; all needed amenities; very friendly and helpful proprietors; excellent breakfast ; on-site parking.

Plussat: Breakfast was fantastic, could have had anything you fancied. Staff were very friendly and welcoming. Room and bathroom were spotless and clean.

Plussat: Dafydd,the host was very friendly and welcoming and nothing was too much trouble for him.He is an excellent cook and his breakfast was delicious.

Plussat: Breakfast was very good .......... Full Welsh came complete with laverbread (Welsh seaweed speciality) option but there were also vegetarian options available alongside the usual cereals and fruit etc buffet spread.

Miinukset: Minor cosmetic points relating to tidiness of the courtyard area and dusting of cobwebs/cleaning of room window, but nothing major that would detract from a nice stay.

Plussat: Location and the owner

Plussat: Very comfortable room ,excellent breakfast.

Miinukset: Nothing.very ee

Plussat: Very friendly, helpful host.

Miinukset: Nothing.

Plussat: Lovely spacious place safe secure and private carpark

Miinukset: A car parked awkwardly at entrance near carpark so could not get our vehicle in car park despite the owner kindly keeping us a space

Plussat: It is in the most fantastic location...on the beach . The host was really friendly and helpful. The facilities were exceptional....I had everything needed and more. It was much bigger than I expected and very quiet

Miinukset: Nothing

Plussat: Everything was fine except for steep stairs to apartment as we were on top floor.

Plussat: Location and view of the beach from our 3rd floor apartment.

Miinukset: If a narrow steep staircase with shallow treads is a problem then it is best to book a ground floor apartment.

Plussat: Absolutely great location, stunning views from the balcony. Very kind owners, helpful in any way.

Miinukset: The apartment was fully equipped, but for the money you pay I would have expected a little more luxury.

Plussat: The location is great, very close to the beach with wonderful sea-views. The accommodation is modern and comfortable. You can normally get your keys from a key safe, but we were sent the wrong PIN for some reason, but the landlady is right next door, and came and sorted us out as soon as we rang the bell.

Miinukset: Directions weren't very clear - it's past The Ship Inn, next to the youth hostel, both of which are well-signposted. Our apartment was on the second floor, which has great views, but more stairs and smaller balcony than the first or ground floors. Port Eynon beach is not dog-friendly between May-September.

Plussat: The owners really did think of everything to make our stay comfortable. The apartment was very clean and tidy, bed linen and towels were fab. Bathroom and shower excellent. Just the best location literally yards from the beach.

Miinukset: Couldn’t fault it.

Plussat: Great location, lock box made key access easy for late arrival, clean and tidy, everything for self catering was provided and in working order. Overall, refreshingly good!

Miinukset: Nothing major not to like. The minor points: No hooks for coats etc, no shelf for toiletries in the bathroom, great to have equipment for making real coffee but I would prefer a cafetière instead of (or as well as) a filter coffee machine.

Miinukset: Bathroom needed updating

Plussat: Professional,caring , friendly

Plussat: Nothing

Miinukset: We were not welcomed or offered help getting to our room in the rain. The room was TINY cramped and uncomfortable. It was noisy and very hot and we were unable to sleep

Plussat: Loved the location, the comfortable bed and the bedroom and bathroom facilities. The staff were very friendly and helpful. The food was excellent, too.

Miinukset: The rooms were very resonant and the walls thin so that even normal quiet conversation sounded boomy and intrusive and the service, particularly for meals, was very slow though the food was good.

Plussat: Food in restaurant

Plussat: Old fashioned charm combined with modern rooms and facilities. Old fashioned service combined with great food and friendly staff. Spacious room

Miinukset: Nothing! It was great

Plussat: Could sit outside room

Miinukset: A bit noisy at night need more sound proffing.The cooked breakfast was small portions need more choice non dairy milk.

Plussat: Breakfast was great, and well presented. We had an evening meal on one night, this was also very good.

Miinukset: Room 12A was quite small, but very clean.

Plussat: breakfast ok, but, very small side plates for toast/Croissants, eggs slightly over cooked. nice fresh fruit selection.

Miinukset: the Shower sliding doors very narrow gap even when fully open (room 2) had to squeeze (I am not that 'big') through. the small bar area could have been more comfortable chairs rather than stools, perhaps offering pot of tea in the afternoon.

Plussat: Location

Miinukset: The door was glass and overlooking the parking and we got woken up at 7:30am from the delivery trucks. Our television kept turning on through the night, noisy people next door, fire alar going off at 2am for 10 minutes.

Plussat: Loved the apartment style accommodation

Miinukset: No complimentary coffee in the rooms

Plussat: This was the nicest room and best deal of our entire trip. We sincerely considered changing the rest of our itinerary in order to stay there and do day trips rather than moving on after one night. I could not recommend this hotel more firmly. Breakfast was delicious also.

Miinukset: Nothing.

Plussat: The lovely check in person when we arrived was excellent, she went above and beyond.

Miinukset: Nothing

Plussat: This is the best place I’ve stayed in in a long time. Wish I could stay longer !

Plussat: Location, close to city center

Plussat: Everything very nice place to stay would 100% stay again

Miinukset: All was good

Plussat: Good shower.

Miinukset: Where do I start! Dirty room, uncomfortable beds, few amenities in room, poor a/c, etc etc.

Plussat: Breakfast was very good, staff could have been a little more engaging but cooked breakfast was very good.

Plussat: Breakfast was good, 7/10, could include better hot drinks IE a cappuccino instead of just filter and the bacon looked a bit off. Bar was quite expensive although very lovely and the staff were friendly!

Miinukset: Would have been nicer to be in the main building rather than the townhouse.

Plussat: Amazing staff, gorgeous food.

Miinukset: Nothing...

Plussat: Great size of room. Lovely bathroom, especially liked the fact it was slightly warmer than rest of suite.

Plussat: Comfortable, clean rooms. Hotel was quiet, so were upgraded on check-in, which was a lovely bonus. Beautiful hotel, wonderful breakfast, excellent location & private parking.

Miinukset: Everything was perfect.

Plussat: Great hotel with great food.

Miinukset: Nothing

Plussat: Room was great and location was easy to get to motorway

Miinukset: breakfast on first morning was sloppy and disgusting. Spa was okay, could have done without the cheek from one of the staff.

Plussat: Large room with a view of the tower, great spa facilities, friendly reception and restaurant staff, good food, quiet, good value for money

Miinukset: The hotel looks a bit shabby with dead plants in plant pots and flower beds, and poor outside maintenance

Plussat: Free parking and breakfast included

Miinukset: Pictures on website are outdated

Plussat: Excellent dinner on DB and B deal

Miinukset: Some of the carpets need replacing soon

Plussat: Went to my cousins wedding. Room on lower ground floor looking out on untidy tatty bank. Room itself excellent and bathroom luxurious.

Miinukset: View from bedroom and from spa not up to standard of interior.

Plussat: Bed was very comfortable and the pool was beautiful. Evening meal in restaurant was very good and the prices reasonable. Plenty of free parking and tea/ coffee plus biscuits in the bedroom. Digital safe in bedroom is a must in these days of identity theft. Staff are extremely helpful and pleasant and nothing is too much for them.

Miinukset: The sink in the bedroom bathroom was cracked and it leaked badly from underneath when the plug was removed. Gents changing room in the spa had broken shower door lock with one opening with a screw. Handle on the shower was broken and replaced with a bolt.

Plussat: The beds were very comfy

Miinukset: Prices of drinks

Plussat: Spacious clean accommodation with good parking. Friendly reception, excellent food, easy check-out

Plussat: Bed very comfy, excellent breakfast

Miinukset: Corridor carpet was particularly dirty. One of the restaurent staff was very abrupt when we were after afternoon tea.

Plussat: The room was excellent. Staff are excellent. Food was beautiful. Would definitely recommend the towers.

Miinukset: Liked everything.

Plussat: Room size and facilities are good, so is the fitness centre

Plussat: Comfortable bed

Miinukset: Poor shower

Plussat: Helpful staff clean comfy room. Good food

Miinukset: Unfortunately it was an evening when there was Welsh football game on TV very rowdy

Plussat: service and facilities

Miinukset: Room very noisy

Plussat: Evening food was okay but expensive for the low calorie option. Menu very much aimed at the burger and chips market

Miinukset: paying extra for the gym Limited variety for breakfast

Plussat: Staff were very friendly and helpful. Room was big, lot bigger than coryton village hotel. Food was good and get a lot for your money.

Miinukset: Few things about the room- no charging points next to the bed, no bin in the room, the bed was on wheels and didn’t have breaks so it kept moving, no sky box in room like in the coryton hotel.

Miinukset: Zipped bed with large seam interfered with sleep

Plussat: Perfect

Miinukset: Good location.

Plussat: location for breakfast was okay good breakfast a little bland and well cooked

Miinukset: breakfast a little too well cooked

Plussat: Appreciated coffee shop and excellent gym facilities

Plussat: Spacious, clean, great location and very affordable.

Miinukset: Nothing

Plussat: Amazing breakfast, and lovely rooms. Brilliant views and friendly staff.

Miinukset: The toilet in our room didn’t feel very secure. Other than that can’t fault it at all.

Plussat: The room was clean and comfortable. The breakfasts were excellent All the staff were friendly and helpful The lodge is attached to the golf club and again all contact with the club members was positive. Everyone seemed keen to ensure that the experience was a good one. Thank you again.

Miinukset: Nothing

Plussat: breakfast was good staff very friendly & accommodating local people very welcoming very clean and tidy value for money the staff were dedicated can;t fought their dedication

Miinukset: more options for vegetarian / vegans for breakfast tiles in bathroom could have done with new grouting more info on more local areas

Plussat: Good fresh breakfast

Miinukset: Noise from golf club bar until midnight a loud disco. Then a we were woke at 6.00am by staff arriving making loud noises as well talking loudly in car park. Plus they need some curtains to prevent the dawn flood of light. We would not stay again!

Plussat: Location Breakfast Cleanliness

Miinukset: Small room no armchair Light bulbs blown in shower room and bed side Window blind curled up so leaving gaps! Noisy from 06.00 from cattle grid Towels too small Coffee machine not working most or the time as empty!

Plussat: Excellent breakfast. Freshly cooked and delicious. Comfortable room and bed. Good size bathroom. I left my mobile charger behind and the management quickly responded to my request to send it.

Miinukset: Slight problem of accommodation being in separate building to check in. Shower pressure variable.

Plussat: We liked the big and clean bedroom and bathroom, the free parking on site, the kindness of the staff and the breakfast. We could not try the restaurant because there was a barbecue party on that evening, but had dinner in a nice pub down the main road (2 minutes by car).

Plussat: Being able to park adjacent to the Lodge.

Miinukset: Skylights in room only, no views as advertised. Maintenance issues, lights not working, bulbs and glass shade missing. Breakfast very basic, make your own tea with kettle on counter, generally not as other reviews stated. Very disappointed. Golf Clubhouse very run down. etcetera.....Not worth £90/night., The 4.5 rating, we do not know how this is derived! A rational review would be nearer 3.5/4.0.

Plussat: Staff were great, good food.

Miinukset: Attic room with velox roof light and no view

Plussat: It was clean and the beds were comfortable though the room was small.

Miinukset: Small room. We had to go next door to the golf club to sign in and have breakfast. We asked if they provided evening meals which we decided to have, only to find there was no sorter or sweet available and only a small choice of main corse. Golfers started arriving at 6am and their cars had to go over a cattle grid right outside our window. What a racket! This hotel is fine for the golfers to stay a night, but not good for the general public and should not be advertised for public use.

Plussat: Very clean, the staff were friendly and helpful

Miinukset: The matress wasn’t very comfortable

Plussat: Heidi and Adam were really helpful and kind. All staff were sociable and professional.

Miinukset: Dirty carpet in room. Cleaners put clean towels on the floor to keep the doors open.

Plussat: Heidi on reception is adorable. She was extremely helpful and kind.

Miinukset: Bed needs new mattress in room 210. Alot of stains on the carpet.

Plussat: The location of the hotel, friendliness of staff and convenience.

Miinukset: A fridge would of help

Plussat: I loved it but unfortunately we had to leave after one night

Miinukset: Nothing

Plussat: Location, Staff

Miinukset: The mattress is terrible, feels like sleeping on ribs.

Plussat: The hotel is nicely located in the centre of Swansea, only a few minute walk from the coach station. It is quiet, well maintained, and clean. Staff was nice. Wifi worked well. My single room had a good size and the bed was comfortable. Overll, I recommend it for a short stay.

Miinukset: Nothing.

Plussat: The hotel is right in the centre of Swansea close to all the shops and Swansea's wonderful market. Only a half mile walk from the railway station.

Miinukset: Nothing

Plussat: The bed was indeed comfy, the bar downstairs was so convenient. It was like being home from home!

Miinukset: A fridge would be good in the rooms

Plussat: That the hotel was central

Miinukset: When waking up in the mornings we found that we had been bitten and was very itchy

Plussat: the location is ideal away from the centre but close enough to enjoy the nightlife. The rooms are basic but clean and the beds are very comfortable. The breakfast was as usual great value for money with plenty of choice. The staff are getting to know us more so treat us great every time, can't fault the place that is why I book so often. Highly recommended.

Miinukset: The room was a little cold when we got there but it was evening and the window was open, it soon warmed up and the water in the shower was hot.

Plussat: Not given you top marks as there is always room for improvement.. but well done to your staff ! Perfect stay value for money. Thank you.

Miinukset: Clean, good location, friendly staff, good breakfast,dog friendly, value for money.. thankyou

Plussat: The breakfast was delicious

Miinukset: N/A

Plussat: Breakfast was very nice indeed - I ate far too much of it. I particularly liked the fact that there was parking on site. Having a bar on site was nice as well, it was great to sit and read and sip my delicious pint of Cwrw Braf after a long drive.

Plussat: Breakfast had a good variety of choice very enjoyable, It was very quiet in my room which led to a restful nights sleep, good location and friendly helpful staff.

Miinukset: Kettle in the room was looking old tried to clean it prior to use but that's about it, could have had more coffee in the room but I am sure if I asked I could have had it topped up.

Plussat: The scrambled egg and the sausage were wonderful. The beds were laid well and clean.

Plussat: Staff very friendly was our anniversary and my birthday when we stayed a bottle of prosecco was given to us and when I got to my room they had set it up with happy birthday simple touch but much appreciated

Miinukset: N/a

Plussat: The hotel was well situated and easily accessed.

Miinukset: Water from the shower could have been hotter. Door to the room did not easily close, needed some help

Plussat: Very happy with our room and the price... Staff very helpful... Will be staying there again

Plussat: Stay here a lot great place

Miinukset: Nothing

Plussat: Clean, tidy and very spacious.

Plussat: Perfect, secluded location but great for visiting the Gower. Staff were attentive and very pleasant and the contemporary decor was just right.

Miinukset: Nothing to dislike in this lovely hotel.

Plussat: Really comfy bed, wonderful dinner and breakfast in the restaurant, the owner made us very welcome

Miinukset: Not sure about the black ceiling in the restaurant and squeaky kitchen door under our room needed oiling!

Plussat: Everything

Miinukset: Nothing

Plussat: It is a very pleasant hotel in a stunning setting The staff were excellent and the food in the restaurant was outstanding

Miinukset: Nothing

Plussat: Amazing hotel, friendly and helpful staff, lovely rooms. Thoroughly enjoyed our stay and wished we could’ve stayed longer!! Will definitely recommend.

Plussat: breakfast fresh and hot , dinner excellant and good value for money . bar prices reasonable for a hotel

Miinukset: nothing

Plussat: We couldn't fault this property staff, food, room and location were all excellent and great value for money. We also had the interesting option of a bath in the middle of the bedroom

Miinukset: Nothing

Plussat: The Gower hotel is beautifully tucked away for peace and quiet, but close enough to the sea to really be able to enjoy the Gower. A little quirky restaurant served breakfast (included in the price), and serves dinner too if you don’t fancy going out further! Room was nice and cosy, with kettle and basic amenities all there. The staff were very nice, we were welcomed by the owner and everyone took good care of us. A lovely weekend stay away from the hustle and bustle.

Miinukset: Unfortunately we were staying in one of the lodges in the back of the property, and whilst the room itself was perfectly lovely, there was an issue with the bathroom. It was quite cold and mouldy, which but a dampener (excuse the pun) on the whole deluxe room. For the price that we paid, I would not have expected this... it’s okay for a weekend, you may just want to consider it if you have health issues!

Plussat: Everything

Plussat: Location

Plussat: Plenty to eat, no complaints

Miinukset: nothing really

Plussat: Ease of parking. Helpful and friendly staff Nice little pool and sauna. Comfortable room with a good view.

Miinukset: Breakfast layout was not easy to navigate. Did not flow free m one station to the other Individual marmalade/jam puts would be better

Plussat: Staff and location great.

Miinukset: Pillows,WiFi was hit and miss.Bathroom a little dated .

Plussat: Near the beach and city centre - lovely walks round the marina too

Miinukset: Slightly dated and looked as if it needed ‘doing up’

Plussat: Breakfast excellent nice pool and bar

Miinukset: Nothing really

Plussat: No much really. Very disappointed with overall food and stay.

Miinukset: The hotel is very dated and expensive. £12 for large glass of Sauvignon Blanch, ridiculous pricing. We spent over £300 in restaurant and the food was terrible. 3 steaks were sent back because they were poor quality (all grissel) and you were paying £21 for that. Burgers very salty, unable to eat. Restaurant very dated and so are the rooms.

Plussat: The bed was extremely comfortable and the staff at reception delivered everything we requested.

Miinukset: The rooms are a little tired and could do with a makeover.

Plussat: Staff polite, breakfast had high quality jams etc, rooms clean

Miinukset: Breakfast prices were not explained as per night, instead it was over £30 a night which I was asked to pay upon check out.could have been explained to me before hand when I wanted to pay for breakfast, which I think is very expensive

Plussat: Everything

Miinukset: Nothing

Miinukset: Very noisy city centre location; boy racer driving up and down outside and conversation of pedestrians could be clearly heard in the bedroom. Bath in the bedroom!

Plussat: Meal was good with excellent service and an excellent price

Plussat: Fine

Miinukset: Nothing

Plussat: The room was clean, simple but well equipped with everything needed. The hotel was peaceful at night and the bed exceptionally comfortable and I had a brilliant nights sleep. The breakfast was well worth opting for with a nice big selection of fresh continental options as well as cooked breakfasts and the service friendly all round.

Miinukset: The hotel offers a good dinner menu but the only place to eat was the fairly crowded and noisy bar area, it's a shame there is not a separate restaurant area which would have made the experience much nicer.

Plussat: Superhyvä aamiainen: tuoretta ja monipuolista, tervellistä ja runsas.

Plussat: The location was great straight opposite the Train station and across a bridge to a car park with the 'centre' less than 5 minutes walk away. I would definitely opt for a room with a balcony. (note for the hotel, get new lifts) Room 404 was huge and I would stay again if I ever needed to be in Swansea.

Miinukset: The road leading to the centre wouldn't be one I'd walk alone in the night but during the day was ok, room could have been cleaner.

Plussat: Staff very friendly

Miinukset: Air conditioning and full painting of rooms and corridors very tired

Plussat: Booked a twin, arrived and was given a triple. First room door did not lock, had been kicked in at some point. Second room again door was damaged through what looked like a kick but at least it locked. Breakfast where do I start apart from all thrown into a fryer. Terrible had better travel lodges!

Miinukset: Nothing

Plussat: Hotel was pleasant and comfortable. Very convenient for our travel as we arrived by train and picked up a hire car the next day.

Plussat: All the food sampled was of a high quality both for breakfast and dinner. The staff at all levels were helpful and conscientious at all times.

Miinukset: Could have done witha armchair in the room. No drawers.

Plussat: Good facilities, convenient,helpful staff

Miinukset: All

Plussat: Food not good

Plussat: Location and Pool !

Miinukset: Left ! Too tiny !

Plussat: Central. Near station. Friendly staff. Nice rooms. Clean. Plenty of parking spaces.

Miinukset: Bistro food ok but a bit average.

Plussat: Bed very comfy.

Miinukset: Your customers were pigs, leaving their towels all over the poolside and on the changing room floor, not really your fault.

Plussat: Fantastic service - the staff team we’re absolutely top notch.

Miinukset: Nothing.

Plussat: Good location and staff were friendly

Miinukset: Very stained carpet and mildrew in the bathroom. Outdated decor with a lift that accepts 3 people, waited 10 minutes in the morning and walked. Expensive at £139 plus £9 to park.

Plussat: Good location, decent restaurant and good facilities.

Miinukset: The quality of the breakfast was poor, especially considering the price of £12.50.

Plussat: Sijainti on loistava!

Miinukset: Aamiainen ei ollut kaksinen..

Plussat: The location was fab. Location was perfect. Staff were very good and helpful. Room was comfortable and clean.

Miinukset: No restaurant. The bar brasserie service, we experienced was very slow.

Plussat: Sauna, lämmin uima-allas, viihtyisät yleiset tilat

Miinukset: Sänky oli aivan liian kapea kahdelle.

Plussat: Clean rooms. Very spacious. Good breakfast options. Friendly and welcoming staff.

Miinukset: Room was a little cold and the heater wasn’t working. Bathroom a little dated, needs some work.

Plussat: When we arrived we were not happy with our room, the en suite needed a refurb. The toilet seat was broken and the top was off one of the taps. The room smelt musty and the heater did not work. We were moved to a suite which was excellent. We had no complaints there. On the plus side the evening meal was excellent, we enjoyed it so much that we booked in for the following night. Unfortunately the pool was closed because of a problem which was a shame. All the staff were lovely and friendly.

Plussat: Price Staff

Miinukset: Bar area very clinical - felt like an airport lounge TV on with odd layout of furniture Odd menu options - 3 different menus - plus a carvery on offer - very difficult to understand

Plussat: Convenient, facilities eg sauna and swimming pool and good food.

Miinukset: Cheap deal that was more expensive in the long run.

Plussat: Rest of staff were amazing food was lovely

Miinukset: A member of cleaning staff accused my girl friend of a smoking weed

Plussat: This was our first stay at a Mercure, and we would definitely stay again. The staff were friendly, the rooms clean and tidy with really comfortable beds and the food in the restaurant was excellent, and we could use our Tastecard.

Miinukset: No lift!

Plussat: Good sized family room.

Miinukset: Tatty decor, old carpets & the pool very small.

Plussat: Room was clean and staff were helpful in reception and bar area. Good parking.

Miinukset: Tea/coffee was very limited and electric heater in the room didn’t work. Beer choice in the bar was also poor and expensive. Reception booked us a taxi for dining out and prompt. Breakfast too expensive, like all hotels

Plussat: Cleanliness and friendly staff

Miinukset: Breakfast not very exciting/supermarket sliced bread and generally bland looking

Plussat: I liked the fact that the room was quiet and the staff friendly and welcoming. The room was clean and warm , away from the noises of the music at the bar area. The tea and coffee making supplies were clean and well stocked. Breakfast is a buffet and even though they are low on Gluten free options for bread and cereals, there is plenty of alternatives to choose and if you inform them, the staff will accommodate most dietary requirements as soon as possible.

Miinukset: The only thing I would ask for is decaffeinated tea in the bedrooms. Anything else would be picking fault to be picking fault. Yes, problems happen, but the staff are really hard working and lovely, so minor human errors are just that.

Plussat: Location in front of the beach. Unfortunately we didn't get a room with sea views

Plussat: Was in the loft room was roasting and banged my head loads because the berms were so low

Miinukset: The loft room and the heat

Plussat: Nothing no space to even turn around

Miinukset: conjusted

Plussat: Great location, very clean, easy to find.

Plussat: Very friendly and clean. Good value breakfast. Comfortable beds and all you needed in the room.

Miinukset: Lots of flights of stairs. No parking next to the hotel

Plussat: Room was clean and very comfortable with a fabulous sea view. Cooked breakfast was delicious, good quality and cooked perfectly. The hosts were really friendly and helpful.

Miinukset: Confusion over breakfast. Light breakfast was meant to be included ( according to room information on the door) but then charged for it.

Plussat: Cleanliness

Miinukset: Very loud

Plussat: Close to swansea beach, clean and cozy. Staff are very friendly.

Plussat: Everything was great. Small-ish room but super clean and everything decent. Good breakfast (better than in town)

Plussat: Comfortable and quiet. Close to the water and pier.

Miinukset: The hotel doesn’t have free parking, except on the street where available. But there was a car park across the street with reasonable rates.

Plussat: Breakfast was cooked fresh. Staff very pleasant and helpful. Rooms clean and tidy. Bathroom could do with a refresh. Had clean towels every day.

Miinukset: Everything was good

Plussat: Location, local facilities, the sea view was amazing. All the staff were very friendly and welcoming and the breakfast was lovely, plenty of choice and very fresh.

Miinukset: The bed was what I would call tired, a bit soft and springy and the bathroom could do with a bit of updating but having said that the shower was very powerful enough.

Plussat: The staff are lovely, very obliging. The room is tired but clean. Breakfast very nicely cooked and vegetarian available on request. Choose a sea view if available - worth the extra money.

Miinukset: Mattress felt very worn and en suite shower small.

Plussat: Great location and bed was comfortable

Miinukset: The breakfast was very poor quality, the coffee was awful and everything pre cooked including the toast

Plussat: Hyvä tunnelma hotellissa.

Plussat: Dudn't see any!

Miinukset: Couldn't fill the kettle at the sink!

Plussat: Staff was the best part of the hotel. Very nice and accommodating. Breakfast was pleasant as well.

Miinukset: Rooms vary a lot on cleanliness and overall quality. Some rooms are very nice, clean and quiet. Others have wet ceilings, mouldy smell and are dust covered.

Miinukset: Lack of free parking.

Plussat: excellent location and very good breakfast , staff all cheery and friendly

Miinukset: bed was very soft and had seen better days , wife felt mattress needed replaced

Plussat: Location was decent, staff were very friendly and happy to help.

Miinukset: Parking is a very limited, but there is a car park directly opposite which is only £6 a day. If your lucky you can park outside, or find a space down one of the side streets down the road.

Plussat: The location and the staff they were very hardworking and friendly

Miinukset: The room was small and a little dated

Miinukset: Very difficult to find without a satnav, especially at night. There is no night service but we found our room thanks to a message pinned to the door of the club house.

Plussat: Very well presented lovely room beds very comfortable and clean.

Miinukset: The bathroom could be updated, wires in the light ceiling were exposed

Plussat: The bed was very comfortable , lovely fluffy towels. Nice breakfast

Miinukset: We felt some parts of the hotel looked abit run downz

Plussat: The meals

Miinukset: Tv didn’t work,shower dripped everywhere it could be a really good place to stay but needs updating

Plussat: Every thing was there that we needed for our short stay.

Miinukset: Potholes on the drive .

Plussat: The club is quite isolated but with stunning views over the bay. We were asked if we wanted to book for evening meal but were not told that we were the only diners which was a bit weird. Even so a full menu was offered and the meal was excellent. The breakfast was good and the staff very friendly

Miinukset: I'm not sure we would have booked for evening meal if we had known that we were the only diners

Plussat: Staff really nice Breakfast was great Location fab

Miinukset: Road into club full of potholes Dinner was not great Balance had stains on it. Few dirty Marks on the walls.shower temperamental.

Plussat: Good location

Miinukset: Dining areas had no character Bedroom very bland and could do with bit of TLC skirting boards between room and en-suite a bit tatty

Plussat: Fabulous location, beautiful views. Very comfortable accommodation, hopefully we'll come back!

Miinukset: Nothing!