Twinstar Hotel

The food and the personel

Small space or room at toileth

Value for money. great location

I stayed at this hotel twice. The first time, we got a room facing the train station. the bed was slightly hard and when we asked for extra pillows, it took some time to get delivered. breakfast was the same everyday. The second time, the experience was worse, the luggage that was deposited was lost in their storage room. they even requested I personally find it myself without switching on the lights. it was so dark. we got a room that was facing another building and quite a distance from the lift. when we reach level 5, there was insufficient signage that our room 524 could be accessed to the other building. The counter didnt inform us about it too. We were confused when the lift reached level 5 and it shows there are rooms till 520 only. When we enter the room, the first thing we noticed was the stale smell but it was fine after we open the windows to let the air out. the bathroom design was a wet bathroom design. after showering, the whole place would be wet. we didn't have a dry place to place our items.