Taif hotellia

Plussat: Friendliness of staff

Miinukset: Wifi was so slow that I could not relay on it.

Plussat: Bed room

Miinukset: Breakfast There is shortage of food and no facilities

Plussat: The reception staff were very respectful and very helpful Maintenance is very fast in case of any malfunction Having the mall inside the hotel is a lot handy for us I would recommend it to anyone who wants to visit Al-Taif

Miinukset: nothing

Plussat: Its location and the veiw

Miinukset: Poor breakfast Shortage of food Poor behavior of Restaurant staff specifically cheff

Plussat: It was nice

Miinukset: Bed is not comfortable

Plussat: Fabulous place for staying for family

Miinukset: Nothing to say

Plussat: Cleanliness, customer care

Miinukset: Lack of a proper restaurant and may be location.

Plussat: apartment was clean, beds were acceptable, friendly staff

Miinukset: payment method is cash or bank transfer only, and full payment in advance to guarantee booking elevator entrance area is very small and in the basement. master bedroom no windows living area is smaller that expected cafeteria was not working and serve only tea, coffee no food overpriced for Eid holiday

Plussat: it was tasty

Miinukset: nothing

Plussat: All hotel staff was very professional and kind. Room was very clean and it was even cleaned twice a day.

Miinukset: Nothing to be honest.

Plussat: The reception saudi staff are very polite and helpful. Location is good.

Miinukset: The housekeeping cleaning is not very good. They just do the minimum basics.

Plussat: Room not clean standard not like five star

Miinukset: Room not clean standard not like five star

Miinukset: The staff were friendly nice hotel & cozy but the breakfast was not rich and the furniture in the salon of the suit were very old and not comfortable , the TV channels were not all clear although the mentainance man came and repaired it but it was still not that good . But in general it is a nice hotel .

Plussat: I liked the design of the building and the cleanliness

Miinukset: Nothing

Plussat: 1. Reception

Miinukset: 1.Very small bathroom for two bedroom 2..BAD TV 3. Parking

Plussat: Staff

Miinukset: Nothing

Plussat: Clean. Not small. Staff was helpful.

Miinukset: Parking lot is not good, because it's small and crowded. When I switch A.C. on I can smell smoking odor.

Plussat: nice place

Miinukset: nothing

Plussat: everything was good

Miinukset: parking area

Plussat: Comfortable and clean

Miinukset: Room services are need to improve

Plussat: Good location and car parking

Miinukset: Kitchen was not well equipped. No buffet breakfast because limited guests. Upon request breakfast was delivered in room.

Plussat: Everything is ok.

Miinukset: The breakfast is in the room.

Plussat: Comfortable

Miinukset: Lazy staff

Plussat: breakfast was not that much as expected

Miinukset: location is very good

Plussat: Rooms

Miinukset: ReceptionIst not helpful, irresponsible.

Plussat: location, size of apartment and cleaning

Miinukset: nothing

Plussat: None

Miinukset: Very bad customer service. The front office guys arrogant type. They don’t have any respect to the guests. They denied booking from BOOKING.COM website.

Plussat: The room was very nice and the views were great

Miinukset: The facilities were very old and run down. The workers including the concierge did not speak English.

Plussat: Great location and serenity

Miinukset: None

Plussat: - Check-in was not that smooth because the receptionist said that we were late and our booked studio room had been given to someone else. It was around 8:45pm and there was no such condition mentioned in their desc. nor they gave any call before canceling our confirmed booking, but they upgraded us to single room apartment instead of studio room in the same price. - The hotel looked neat and clean. - Apartment size was good, it was similar to the pictures given on booking.com. - Lighting was very good. - The cooling of the AC was good. - Washroom size was good and drainage was working fine. - We could easily make the room dark enough, to sleep in the daytime. - WiFi was good. - We didn't have to wait much for the lifts. - Free parking was available around the hotel. - There were supermarkets within the walking distance. - Value for Money. - I would like to stay here again if I can manage to get a room away from the road.

Miinukset: - Soundproofing of the room was very poor, the window was near a busy road thus a light sleeper cannot sleep from the noise of the traffic. - Rooms keys use to stop working every day thus we had to visit reception to get keys renewed.

Plussat: Peaceful and good weather. Good for honeymoon.

Plussat: Location

Miinukset: Extremely dirty, the toilet is very dirty, I was very disgusted when using the bathroom, the bed sheets also very old and the pillows not comfortable

Plussat: Location

Miinukset: Old Furniture Breakfast Staff

Plussat: Room service was not available. It was closed most of the time.

Miinukset: The weather.

Plussat: Location

Miinukset: Breakfast Furniture

Plussat: In points • Receptionist was nice • Staff was friendly • Breakfast was delicious • view was wonderful

Miinukset: • Furnitures was old • Bathtub was small and not clean at all • I just tried “chicken burger” from the restaurant and it was bad and not well cooked Finally: I noticed they don't have coffee even in the restaurant and there is no room delivery for that. However, there is coffee shop in the first floor they don't have room delivery and when I went there they told me only family. The music in the coffee shop was load from 5 p.m until 3 a.m.

Plussat: - Check-in was smooth. - The room was big with windows on 3 sides. - Lighting was very good. - We didn't have to wait much for the lifts. - Free parking was available near the hotel. - There were supermarkets within the walking distance. - The room was quiet enough to have a peaceful sleep.

Miinukset: - Proper guidance to the parking area was not provided thus it took some time to find the entrance of the parking which was at the back side of the hotel. The parking was already full. - The parking had standing water in front of the entrance door. Moving luggage wasn't easy due to that. - The hotel looked old and it was pretty dark. - It was difficult to make the room dark enough to sleep in the daytime. - The washroom wasn't in the best condition thus we had to call maintenance and they fixed it.

Plussat: Location and rooms are ok,

Miinukset: Too much noise from roads, coming inside the room.

Plussat: The front desk staff was excellent. His name was Rayyan, very friendly, and polite gentleman.

Miinukset: Breakfast options was not good specially for room. No omlette and juice was offered although it was mentioned in the menu card. The guy there seemed reluctant to help.

Plussat: The bed...

Miinukset: The treadmill- not working

Plussat: Only the location

Miinukset: The rooms smell of cigarettes،the ceramic flooring is broken, the cleaning of the rooms and carpets are not good.

Plussat: Availability of the staff as well as the cleanliness of the room.

Miinukset: Room is very small