First, for the rate Hyatt charges , the connection fee on internet should have been free or very minimum like many other 4 or 5 star rated hotels WW. \n\nI have used the Hyatt HK several times , same problem. The connection fee is even higher. \n\nAll other services are excellent. \n\nPlease be aware of certain $100 US bill.... some were not cashable with Taiwan Hyatt. I was told Taiwan has counterfeit on certain code of $100 US bills. Traveller checks and credit cards are much better. Best place to exchange Taiwan money is at the airport.