Sheraton Tampa Brandon Hotel

Needs improvements but GOOD!

Lucia is in the club suite access and the breakfast and her customer service was excellent. She was very attentive and organized, we appreciated everything she provided and went above and beyond during our stay. The bed was very comfortable and staff was very friendly and helpful. Very quit inside, except in the entrance it seemsd that people did not respect the smoking areas because on several occasions there was always someone smoking right outside the entrance. Making it hard to avoid, and causing my allergies to react

The cleanliness could improve, we saw a couple of ants in the restroom and the curtains were stained and the restroom floor was also stained. I would suggest they do a thorough cleaning including the floors and linens to improve the rating of the hotel. There is a lot is smokers that stay there because it smelled a lot like smoke.

More good than bad

Everyone was pleasant. Comfort was nice.

We had people slamming doors all night long. It would be nice if you had a seal that prevented it slamming.