Grand Hotel San Pietro

The location the swimming pool

The air conditioning was noisy in both the garden suite room and the double deluxe could not turn it off, there were weddings being held on the terrace and our room was right above the tables, it was nearly 2.00 am when they finally left. when you were by the pool trying to relax the staff started clearing the area and moving things about making lots of noise and at one point they even moved our daughters sun-bed while she was just over talking to us, the man was really arrogant quite rude in fact and shrugged his shoulders, as paying guests I believe that we are due some consideration as well, this property is not cheap, also it states that breakfast is included, then to our surprise it is a continental breakfast, if you wanted any other egg instead of scrambled you had to pay extra, I ordered poached egg on toast I had to send it back as it wasn’t cooked and the toast was two tiny circles, I found a lot of the staff just give the bare minimum when it comes to customer service, I don’t think this hotel should operate as a 5 star more a 4 star, will not be coming back, not the worst hotel we have stayed at and not the best the San Domenico was amazing unfortunately due to refurbishment we picked the San Pietro The rooms were well attended by house keeping and clean front desk were very helpful