Kachina Lodge

When I checked in a guest was complaining to the front desk that she wanted her money back because of bed bugs. At the same time there was a loud argument in the lobby between two staff and a manager that they were quitting because they couldnt work there for free. Later I found out several housekeeping maids had quit the previous day due to concerns about not being paid. The room itself was outdated and not very clean. Housekeeping did not even show up on two days...another day they only made the bed...I think the bethroom was only cleaned one day. The room was never vacuumed. The water pressure was poor and the hot water was only luke warm most of the time. I was there for 5 nights for a class.

You get what you pay for

The value, location, and most of the staff.

The rooms are outdated and pretty dirty. Wifi didn't work the whole time on any device. On the 3rd day we finally got our room cleaned and towels refreshed. One lady staff member that works in the evening was fairly unpleasant.