Alexander Boutique Hotel by the Beach

The location is perfect, the rooms spacios. The only positives.

I think probably the most expensive hotel we booked and the worst staff at the reception ever. Not helpful, talking hebrew to each other in front of us, not looking at us, standing minutes at the desk, without being noticed... wanted to order a taxi to the airport, 5 persons, either we take two taxis, 170 ILS each...?!, or minibus for 330 ILS. When we said the price is ridiculusly high, they said, this is what they can offer and that the hotel has a contract with this taxi company. We went to the airport by bus, for 80 ILS - stops approx 5 min from the hotel... the best... of course at the hotel nobody mentioned it. Backwards we took a minibus from the airport to hotel for 170 ILS... Oh, and breakfast... 20 USD... each... for our little children the same price... never ever did we pay the same price for our children. We refused it with a bad taste... The hotels condition is allover not very good, need mending here and there... the restaurant serves good food, but it doesn't look tidy... the tables sticky...

The hotel is OK but it’s a mid range, boutique hotel in the beach area of Tel Aviv, not the Savoy in London which is how most of the the Staff behave. Location is good and the rooms are comfortable.

They advertise an airport transport service but all they do is book you a taxi. The roof top bar is only available when the outside part of the restaurant is not being used. Breakfast is very expensive and so too drinks at the bar but they do have a happy hour which helps. Very unhelpful staff. One example, I called Guest Services at 7am to have some milk sent up to have with the coffee provided in the room, only to be told to go to the 7th floor and ask someone to give me a cup of milk. Really? That’s one step better than me being told to go to the convenience store. The Staff really let the hotel down. Also they advertise the rooms are soundproofed, mine wasn’t.