Tel Aviv hotellit Florentin

Plussat: We had a spacious, clean room, with well thought our styling. The bed was comfortable and roomy. The shower worked great. We also liked the roof top for a cup of tea before retiring.

Miinukset: The room cleaning service arrived only late in the afternoon when we wanted to be in the room.

Plussat: Great location. Nice building. Large and clean room.

Miinukset: Had no hot water for four days. Did offer to let me shower in another room or change rooms. But still...a professional hotel management should make sure all rooms have hot water and one doesn’t have to take a cold shower when paying a good bit of money. I was told I would get a 20% discount because of the problem but nobody contacted me to ever make that happen.

Plussat: It was so comfortable and nice that I booked twice during my stay.

Plussat: This place was truly awesome, beautiful, full of style, located in the perfect spot in florentine, and less than $80/night makes it an insane value in TLV. 10/10!

Plussat: Very comfortable l highly recommend it

Plussat: All is perfect

Miinukset: The military camp style everything reduced to barebone minimum is perfect for me! Internet connection very good!

Plussat: It was great! Better than I expected!

Plussat: Supper clean Great design

Miinukset: All perfect

Miinukset: For the past 3 years, I was a costumer at Florentin House. I rented a room once a week, and everything was ok. On my last stay, as I returned to my room (late at night), I realized the key didn't work. The reception was closed, which I can understand, nevertheless, no one answered the phone, it just called the reception. After several minutes of searching, I was able to find a key in the reception that opened my room. As I entered, I noticed that the room was dirty and messy, although I asked for a cleaner to go through it. So no towels, no sheets, and I didn't get a night sleep. The next day, I called the reception to tell them about my night, and the fact that I didn't sleep. They immediately excused the Corona virus, the fact that the hotel priced are already low. They ended up offering a 50% discount on my next stay, I explained that due to our long acquaintanceship I expect one night at the hotel with no charge. The manager declined my proposal. Still, I was very tired and needed a place to stay for the night, so I asked him to fulfill the 50% offer, and explained that unfortunately this will be my last stay at the hotel. The manager decided that if this is my last stay, he regrets offering me the 50% discount, and withdrew his proposal. Thank you Florentin House for all these years, hopefully you will learn a thing or two about costumer service. If the owner is reading this I recommend looking for a new manager.

Plussat: The design, the simplicity