Hotellit lähellä Tenerife-Sur lentoasema

Plussat: Loved the ability to use the UP

Miinukset: Entertainment was poor did not match the hotel standard

Plussat: Loistava aamiainen Erinomainen sijainti meren rannalla

Plussat: Yleiset tilat ja uima-allas tilat viihtyisät. Baari ja ravintolat toimi hienosti.

Miinukset: Ruokasalin toiminta aamiaisella ja päivällisellä kiireistä. Hotelli oli täysi.

Plussat: the breakfast & dinner buffet.

Plussat: Amazing food for breakfast and dinner. Close to beach

Plussat: I was impressed by the top management of the hotel! Everything is done in a systematic way to ensure quality of the services, while dealing with a big number of customers and very different requests! A venue recommended to anybody who would like to enjoy a holiday in Tenerife!

Plussat: Love that this hotel is quiet- no music blaring out round the pool in the day. Fantastic food the choice is incredible and the standards are really high compared to other hotels

Miinukset: Evening entertainment was very average (apart from the Rolling Stones tribute they were great) would have benefited from another warm up act or something

Plussat: The presentation of the hotel is outstanding. It has a greenhouse effect on entering the building which completely blows you away. Bubbly on arrival.Facilities were excellent. Food was good. Beds extremely comfortable. Pool clean. Location right on the sea front so perfect for a stroll. Staff very friendly. Card system for payment in the hotel so no need to carry cash all the time. Entertainment varied and to a high standard. Singers dancers magicians and tribute acts. A very classy hotel. Bedroom view amazing!

Miinukset: This is our second visit to the hotel. Was a little disappointed with the quality of the food from last year. There didn’t seem to be as many themed events at dinner. Very disappointed with the sun-bed situation. Every morning guests would go down really early in the morning and reserve them selves as many as they wanted with their towels and belongings, moving the beds and being bloody difficult. Hotel management were obviously notified as notices were put up everywhere warning guests their belongings would be removed but it had little or no effect. We had no issues on our last stay here with sun beds. It put a dampener on the holiday as we were left with shaded areas to lay in. Some days we just took off and went to the beach at least we knew we would have a choice where we could sunbathe!

Plussat: Excellent choice and superb quality food. Large, quiet gym with kind, attentive attendant. Attentive staff throughout. Tea and coffee making in room. Adult only made public areas quiet. Older age group, on the whole.

Miinukset: Crowded pool area. Regimented seating in lounge area. Solo stay not catered for.

Plussat: The food was excellent plenty of choice. The bedroom had a lovely balcony with sea view and all facilities were spotless. The staff were very friendly and helpfull. No shortage of sunbeds despite customers putting towels on to reserve before 8am.

Plussat: Amazing food! Buffet has something for everyone

Miinukset: Entertainment in the hotel

Plussat: Amazing and helpful staff

Plussat: Nice hotel with good location , staff is very welcoming and helpful, tasty breakfast with good choice of different dishes. Special thanks to Jesus from the reception desk, he is professional and charming

Miinukset: Air condition was broken, but since u are not supposed to stay at the hotel during your vacation it is not a big problem. And it helps me to receive another room with front sea view;)

Plussat: Food is exellent and hotel Staff are very kind. Rooms are very clean.

Plussat: Hyvä palvelu ja aamiainen. Hyvän hotellin toimivuus.

Miinukset: Koko ajan hotellin edessä rakennustyömaa, kolinaa ja porausta koko päivän. Myöskin kuvat antavat ulkotiloista isomman vaikutelman kuin ovat.

Plussat: It was the fifth time we were at this hotel. Staff is very helpful as usual, location and room are perfect. Food is excellent, special thanks to the most friendly cook ever - Hector. Great service - Nespresso in the room, free towels for the pool, complimentary water and free wi-fi.

Miinukset: It is a pity that we cannot have a late check out - but that”s understandable, as the hotel was fully booked.

Plussat: Aamiaisesta ja huoneesta merinäköalalla.

Plussat: Like the décor of the hotel and the rooms were very comfortable

Miinukset: The time we stay they was doing building work both front and back so wasn't has peaceful and quiet wish they advised us before we got there

Plussat: We've got a free seaview update upon arrival, welcome drinks and plate of sweets as a welcome gift. It was a very pleasant surprise. Excellent meals, good variety of dishes. Great location. Adults only hotel. Helpful staff. We will definitely return.

Miinukset: In the beginning of July there still were construction works (pavement renovation) along the beach which started every morning at 8am except weekends. The noise was rather annoying. But for us it wasn't a big deal because we went to the beach right after the breakfast and returned to the hotel after the renovation works were finished. Another small drawback was that there were no toothpicks and no paper tissues at the tables in the restaurant.

Plussat: The pool and the hot tub. Great. The comfy beds. The excellent housekeeping . All of the reception staff except one. The restaurant staff very friendly and efficient. The breakfast had such variety I was spoilt for choice. The balcony overlooking the sea. A dream of a hotel overall. Would definitely return or try one of your many H10 hotels again

Miinukset: One person made us feel rushed on the day we were leaving. We were a little late getting back from a boat trip and the woman at reception told us we should have settled our bar/ restaurant Bill before we left, (As check out was 12 noon. I had handed in the key card at nine thirty and had put the cases in the lock up room. The young lady at that time did ask us to settle our bill but my husband had gone on in front to the boat trip and had the money. So we told her we would pay when we returned.She was ok with it so we didn't think there was a problem ) The older woman made me feel upset as she said I should have settled the bill at twelve noon. I explained that we had already informed the other lady on reception that we were going to be a bit late. The woman then said that other guests could continue to order on my bill so I had to pay so they can check us out. I asked if my room had been let to anyone as I thought booking in time was from 4 o clock and it was only one fifteen therefore it was highly unlikely we would be paying for someone else's bill. She mumbled something and walked off. I felt that she made a fuss over nothing really. She made me feel like I was going to run off without paying . There was no flexibility with this particular employee. It was a shame because overall the holiday was lovely.

Plussat: Hyvä uima allas, hyvä ruoka. Rauhallinen,kansainvälinen tunnelma. Asiallinen henkilökunta, hyvä palvelu. Hieno merinäköala, kannattaa varata huone meri näköalalla.

Miinukset: Pienehköt säilytystilat huoneessa. Liian vähän aurinkoisia paikkoja uima-altaan yhteydessä. Hissin äänekkyys ja hitaus.

Plussat: Comfortable room, liked having a the coffee machine in the room, nice little touch as it came with a biscuit everyday. Lots of quality toiletries in the bathroom. We had a room with a balcony and sea view. enjoyed sit out and watching the ferries come and go from the islands. Good variety of food at breakfast, staff very helpfully.

Miinukset: Evening is food can get monotonous and the buffet food was tepid. It is cheap to eat out so would recommend doing this. It was not always easy to get a sun bed. I think, due to the hotel being so comfortable and a slight walk from the beach, most guests did not leave so the pool side along with the usual guests that put towel and books on sunbeds and then disappear for a few hours! We had a room on the pool side and the evening entertainment was very loud. On a few occasions after a busy day we want a quiet night in we could hear the music over the TV.

Plussat: Central location and close to beach. Clean environment, courtesy room for day of check out and good variety of food at breakfast.

Miinukset: Breakfast ended at 10am which I feel is a bit early

Plussat: Everything else was fine

Miinukset: The Air Cond is not working

Plussat: Great break love this hotel it’s a favourite of mine will definitely go back again

Miinukset: Roof top is not having to pay for food wine and caver when iBooked all inclusive holiday

Plussat: I would rate this hotel as 3 *

Miinukset: We have stayed in a lot of 4* and this was definitely not a 4*

Plussat: Plenty of choice of food & always hot ....apartment was beautiful very spacious....all staff were amazing going the extra mile

Miinukset: Ramps were very steep ...I travelled with a wheelchair user

Plussat: Location and convenience to port

Miinukset: Bath towel had make - up stains on it Pools were open for quite restricted hours

Plussat: Hotel staff and management was excellent. Breakfast was excellent, kids enjoyed mini disco (hosts were exceptionally good). Kids enjoyed the pool area. Hotel walking distance from Los christinos. Special mention to hard working staff within the restaurant, they were all very hard working and brilliant in management

Miinukset: Bed was uncomfortable to sleep. Bathroom lock wasnt working Dinner had great choice of food, however the quality of food was ok.

Plussat: Attentive staff and good fresh food

Miinukset: Pool temperature at 24degrees felt too cold

Plussat: Excellent staff

Miinukset: Lots of steps

Plussat: Lämmitetty uima-allas ja huoneiden avaruus olivat plussaa. Aamupala monipuolinen. Lyhyt matka kävellä rantaan ja paljon ravintoloita lähimaastossa.

Miinukset: Illallisbuffetin samankaltaisuus ja ruokien mauttomuus illasta toiseen. Huoneiden seinät paperia, ilman korvatulppia ei voinut kuvitellakaan nukkuvansa ennen kuin musiikki hotellin ja lähialueen ravintoloista loppui. Tosi pehmeät/jousitukseltaan entiset sängyt.

Plussat: great breakfast. fantastic guy on reception (alex from rumania)

Miinukset: more milk for tea & coffee.

Plussat: awards of excellence for 5yrs running around reception area. friendly & helpful staff from day one. fantastic pool area.a wonderful spacious clean well maintained apartment. lovely big terrace.

Miinukset: the fact we only booked two weeks here.

Plussat: Generally everything was very good I have been coming here for nineteen years I have lovely memories

Miinukset: Ok

Plussat: Lomakeskuksen ravintolan henkilökunta oli ihan huippua. Lisäksi mieltä lämmitti lomakeskuksessa vallitseva yhteisöllisyys. Monet lomakeskuksen vieraista olivat lomailleet samaan aikaan samassa paikassa jo vuosia ja olivat tulleet tutuiksi keskenään. Ko. tuttavallisuus ja ystävällisyys huokui myös muille vieraille.

Miinukset: Naapurissa majailijoita ei voi valita.

Plussat: Everything it's a beautiful place.

Miinukset: It was very clean the staff were very polite

Plussat: We have been going to the Canaries for many years, this was the best hotel all round we have ever stayed at.

Plussat: Very clean and staff very pleasant

Miinukset: Not a lot

Plussat: Pool was lovely . Sun loungers were available all the time. No one reserving bed at the crack of dawn. Pool area kept very clean and tidy. Life guard on duty all day

Miinukset: Not much, Can't really fault the place.

Plussat: Large 2 bed apartment. Lots of space and nice balcony

Miinukset: A bit dated

Plussat: Amazing facilities in the apartment and loved the pool and bar

Plussat: Hotellin henkilökunta oli hyvin ystävällistä. Huone ja koko hotellialue oli erityisen siisti ja viihtyisä. Huoneistossa oli yllätyksenä kaksi wc:tä vaikka huoneen esittelyssä siitä ei ollut mainintaa. Hotelli sijaitsi myös hyvin rauhallisella ja viihtyisällä alueella.

Miinukset: Allasvalvoja oli ylimääräinen altaalla ja olisi voinut olla edes hieman innostuneempi työstään. Myös allasbaarin henkilökunta oli tylyä.

Plussat: Bed was comfortable. Iron and ironing board, hairdrier, washing machine a great addition to the apartment. Housekeeper every other day. Water in fridge and bottle of wine on arrival a lovely gesture. Free sunbed towels on arrival.

Miinukset: Although Wi-Fi available if was poor at certain times of day.

Plussat: Location was excellent, exactly what we were looking for

Miinukset: The only downside regarding the apt was the time restrictions on the inflatables, didn’t really see the logic

Plussat: We stayed for one night in order to connect to the Ferry to La Gomera the following morning. Great location, friendly service, Cava on arrival, lovely room with services and quaint balcony, and extremely central. Would recommend it highly

Plussat: Excellent service in all departments comfy beds and great location great swimming pool

Miinukset: Late afternoon some days house keeping in room

Plussat: breakfast was ok but not excellent bed was comfy

Miinukset: breakfast

Miinukset: Voice transfer from room to another Pool is for old people, no music no drinks on pool

Plussat: Central location. Friendly staff.

Miinukset: Every thing was fine.

Plussat: breakfast was fantastic, location was great

Miinukset: was not on the shuttle bus drop off route

Plussat: Love the rooms,the breakfast and the staff are very helpful particularly on reception

Miinukset: Would be nice to use a lilo in the pool

Plussat: Everything was excellent from start to finish nice welcome also would be very happy to return for a longer stay

Plussat: Kotoisa klassinen keskiluokan hotelli. Aamiainen oli todella hyvä.

Miinukset: Parkkihallia ei ollut, joten paikan hakeminen aluksi oli työlästä. Äkkiä ne paikat kuitenkin löytyivät.

Plussat: Spotlessly clean and the staff were extremely helpfull

Miinukset: Nothing

Plussat: Excellent breakfast Spoiled by over fussy guests asking for all sorts of combinations. Give them a choice of English or continental ! I’m sure they’re not as fussy at home!

Miinukset: See above

Plussat: Sijainti erinomainen, ympäristössä runsaasti ruokapaikkoja ja kahviloita, henkilökunta ystävällinen, hotellin tyyli arvokas, erottuu edukseen monista muista hotelleista

Miinukset: Paljon puluja/kyyhkyjä uimaaltaalla, kylpevät ja kakkivat altaaseen, aurinkotuoleja voisi olla enemmän, aurinkotuoleja pidetään varattuina pyyhkeillä turhan kauan, epäkohtaan tulisisi puuttua esim paikalla olevan valvojan toimesta

Plussat: The views frm thee terrace were magnificent. Ideal location if you're looking for peace and quiet, but not that that far from the resorts (20 min by car)

Miinukset: There is a very steep Road up tot the hotel, not for the faint hearted.

Plussat: Nice small hotel, lovely room with a view. Liked the breakfast and the dinners. The hotel is very near some nice hiking tours.

Miinukset: A facility to make some tea of coffee at the room would be nice.

Plussat: Beautiful traditional hotel. Bedroom is converted old building which has been renovated to retain its traditional character. Very tasteful with good attention to detail. Patio doors of bedroom open out onto large private balcony with stunning views. Breakfast & dinner room is in separate building & renovated in similar traditional design, interesting & a labor of love. Good healthy breakfast & staff very pleasant.

Miinukset: The drive up is not for the faint hearted novice driver. It is only 20 mins from Los Cristianos but road is narrow & certainly steep!! Better to arrive in daylight for driving visibility & also to take advantage of location to view sunset. We ate dinner there as prospect of driving back to Arona was daunting. This is a good option & food is healthy although options may be limited. Overall a very pleasant experience if you like me & my partner wanted to escape chaos of Los Cristianos for wonderful serenity that can be found here. Just be sure your comfortable with driving.

Plussat: The rooms were beautiful (lovely traditional Canarian style), spacious with a lovely terrace outside offering comfy chairs and a table to sit out and admire the view. Our hosts were very kind and helpful (I left my handbag in the taxi, they organised its safe return for me). For dinner they cooked traditional Canarian fare (tender rabbit stew with Canarian potatoes) offering a delightful local Tinto wine. The breakfast was excellent with delicious home made cake

Miinukset: the shower was a little on the small / slightly dated side

Plussat: The hotel is small but with large rooms, invidual verandas, a lovely large pool area and extremely friendly and helpful staff

Miinukset: One room (#1) we stayed in had a TV with Netflix etc and was a reasonable size. The other room we stayed in (#3) had a small screen TV with only one English Channel. not a big problem. No tea or coffee in the room and no-one around in the evening to order one unless you call them at home.

Plussat: Aamiainen oli monipuolinen. Sijainti kaunis. Ihana piha ja sisätilat.

Miinukset: Emäntä teki meille pyytämättä iltapalaa, josta laskutti myöhemmin.

Plussat: Very nice hosts. Comfortable room with a beautiful view. Excellent Wi-Fi connection. Delicious home-cooked dinner : I had a salad loaded with fresh veggies and fruits, fish with sweet potatoes (one of the best dish I have ever eaten- for real !) and a dessert.

Plussat: Beautiful location and great hosts. Could have easily stayed longer. Pity we only stayed a night. Do try the food at La Cocina de Jose miniño too, which is about a kilometres away, it was a great recommendation by the host.

Plussat: The breakfest was good en the dinners are fantastic

Plussat: It is beautifully secluded and the staff were lovely. The breakfasts were amazing and allowed us to explore the island without worrying about lunch until 2pm. Our one supper as a family was delicious.

Miinukset: The pool was too cold for me but our children loved it.

Miinukset: I thought we had air con. Also the bar shut early and fidnt serve food at first.

Plussat: Mukava hotelli hyvillä palveluilla

Miinukset: Huone sijaitsi pääoven yläpuolella karaokebaaria melkein vastapäätä. Huoneen sijainti vaan sattui olemaan todella huono.

Plussat: Looked nice but didn't take breakfast. Plenty of good restaurants and bars in the area.

Miinukset: Bathroom was a little old and tired and could do with an upgrade but perfectly clean and usable as it is.

Plussat: Was a lovely place , in a great location and such a reasonable price! The staff were all charming and friendly . The gentleman behind the bar especially had a brilliant way with guests.

Miinukset: Unfortunately our room was under the bar and the cleaners started extremely early in the morning which meant we were woken by chairs being scrapped all across the floor from around 6am

Plussat: Everything the Apartments was excellent

Plussat: Great rooftop pool, friendly staff, the rooftop bar was good. Free washing machine very good. Well laid out apartments. Ask for one on the quiet side!

Miinukset: Furniture and furnishings could do with an update. Bathroom toiletries not the best. But minor things really!

Plussat: Very clean rooms and public areas , Nice big shower and good water power quiet pool area no young children while we were there , lifeguard on duty , also a few sun terraces for privacy Nice rooftop bar and fountain bar Staff are very helpful and friendly Great value for money 15 minute walk into town and five minutes to some good local bars and restaurants and a supermarket

Miinukset: No air conditioning, fans are ok but it was very warm some nights and they didn’t really cool us down even with windows opens Rooms are a little dated , some loose plug sockets

Plussat: The hotel was spotless the rooms were cleaned 6 days a week new towels every day.the staff were exceptional especially IVAN on the front desk but everybody in the hotel were a great credit to the hotel. The pool was located on the roof and was brilliant the pool bar and service to the pool was second to none.would certainly return.

Miinukset: If I am being picky the WiFi was not easy to connect to.

Plussat: Loved our stay everything was great from location to staff Daniel and rest of reception staff to Kevin in pool bar couldn't do enough for us would definitely recommend this hotel

Miinukset: No aircon

Plussat: clean rooms well presented hotel friendly staff excellent location

Miinukset: some windows and doors could do with an upgrade

Plussat: Staff were great, the location great and the hotel and grounds were very clean. loved the roof top pool and bar and we really enjoyed our stay. No air con was a minor irritation and the rooms were a bit dated but apart from that it was lovely.

Miinukset: no air con and the rooms were a bit dated

Plussat: Palvelu oli hyvää,huone siisti ja aamiainen maukasta

Miinukset: Uima-allasalue oli vain 18.00 asti auki

Plussat: Clean and good location friendly staff

Miinukset: Clean and good location

Plussat: Allasosasto oli vaatimaton, sijainti hyvä. Huoneet erittäin siistejä ja hyviä.

Miinukset: Hotellin ravintola, vesipullo maksoi 2 euroa ja aamiainen 10 euroa.

Plussat: Hotelli oli hyvin siisti niin allasalue kuin huoneetkin. Saimme pyyhkeet lainaksi viikon ajaksi.

Miinukset: Aurinkotuolin pehmuste ja wifi maksullisia. Niistä tulee pitkä miinus.

Plussat: Facilities in apartment sufficient for needs. Good lifts and complex very clean and tidy. Shops and bars close by. Room cleaning service was excellent. Check in and out very quick and efficient.

Miinukset: Bedroom on the road side of building. Very bust and noisy with buses and general traffic. Only small window in bedroom and as hot weather even with fan on continually the bedroom was too hot and with road noise difficult to get a good nights sleep. Pillows were memory foam type and too firm and not comfortable or to my liking.

Plussat: Hotel and rooms were clean and nice. Enough choice at breakfast and overall it was good value for money.

Miinukset: Beds were very hard and uncomfy, found myself waking up constantly through the night and having a sore back.

Plussat: The pool wasn’t too bad.

Miinukset: The staff were rude and constantly swearing, the hotel beds were very basic and was very uncomfortable. There was no cleaning service that come and tidied the room so was forced to use the same towels for days. Also, there was no iron for the room.

Plussat: The pool was lovely, the bar was lovely. The staff on both bar and reception were very kind and helpful. The overall reception was clean.

Miinukset: There is no air conditioning, however there is ceiling fans and an extra fan. You can always request more from reception

Plussat: Very comfortable, staff extremely helpful, plenty of sun loungers for around the pool, breakfast was very nice with plenty of choice. Very short walk to beach and nightlife too.

Miinukset: Paying for cushions and umbrellas every day was bit unnecessary. Also had to pay for Wifi which I didn't mind but thought it was bit expensive.

Plussat: fab apartments

Miinukset: nothing

Plussat: Apartment. Pool. Cleanliness. Easy checkin. Helpful staff.

Miinukset: Sometimes food wasnt as warm as i would have liked.

Plussat: Clean rooms, friendly staff, nice pool

Miinukset: Not much. Apart from sun bed reserving there would be times there wouldn’t be many at the pool but most beds were reserved with peoples towels. That can’t be prevented by staff.

Plussat: Property was clean and cleaned most days.

Miinukset: The apartment was sweltering hot with no air conditioning. Being on the top floor, the apartment retained all the heat during the day and the fans just pushed hot air around the rooms. Safes were extra cost.

Plussat: Location and vista superb

Miinukset: Tired facilities - especially pool and spa block - sauna and steam room not working

Plussat: The bed was comfy. Staff was very good. Dinner was lovely. Enjoyed the sauna and jacuzzi.

Miinukset: Breakfast, not to our liking, the scrambled eggs and sausages were lukewarm. Choice and quality was not there

Plussat: Nice location and charming atmosfere of old spanish building. Fresch and tasty bakery choice every morning.

Miinukset: Breakfest might be be better, i will suggest fresh juice and coffe ( as the offer is from maschine - not tasty). I rented bathrobe for spa on the reception, but I missed flipfloppes, as the spa is in another building i had to wear snickers - weired.

Plussat: Hyvä aamiainen, kaunis sijainti ja suht ystävällinen henkilökunta.

Miinukset: Huone oli erittäin kylmä kaksi ensimmäistä yötä/vuorokautta. Oli vaikeuksia nukkua ja joutui pukeutumaan talvitakkiin. Saimme patterin, kun pyysimme vastaanotosta

Plussat: Great staff. Nice restaurant.

Miinukset: Breakfast selection.

Plussat: Good size room with lovely view. Lovely garden

Miinukset: Poor/little WiFi in room. Noisy room - a lot of noise from restaurant and reception. Dining room very cold and food mediocre. After first night ate out at cheap, friendly pizza place in Vilaflor which was warm and staff lovely.

Plussat: The hotel is located in the old traditional residence, partly from the XVII'th century, what makes the stay here a very nice experience. The interior as well as the garden in front of the house looks amazing. The staff is very friendly and speak perfect english. Our room was unfortunately at the low ground floor level, with no view from a heigh window but we enjoyed the old wooden ceiling and vintage stylish furniture. SPA area was also decent but could have been opened a bit longer in the evening.

Plussat: I didn’t !

Miinukset: No hot water in the morning, in the unpleasant bathroom, with a door that does not shut. Most uncomfortable bed, with cheap and nasty bedding. Breakfast food and drink was horrible. Internet has to been logged into every time you want to use it.

Plussat: The setting and friendly staff

Plussat: I must have liked because its my second visit.

Miinukset: Only minor things being disabled i found the bed and toilet to low.

Plussat: Indoor heated pool, 2 indoor heated jacuzzy, the view, but it was cloudy.

Miinukset: Poor bearkfast, wooden rooms make a lot of noise, the road to the property is difficult.

Plussat: The room was very spacious with separate sitting area. Hotel was clean. Toiletries were provided, towels changed regularly.

Miinukset: Room position was near the service area, therefore it was very noisy from quite early. I didn't appreciate, prior to booking, that the hotel was a very steep walk into Los Cristianos.

Plussat: Location Most staff were friendly

Miinukset: Rooms were very simple Stepped in someones vomit in the elevator

Plussat: From start to finish it was fantastic. We even got an upgrade.

Plussat: Good location with a nice view. I could see the sea and the city. The communal facilities within the hotel are ideal, like the shop, pool table, gym etc.

Miinukset: No kettle, cups or drink options in the room. Quite a basic looking room. Lack of channels on the tv. Breakfast was disappointing.

Plussat: Central location, very clean.. Toiletries provided. Perfectly acceptable 3 star hotel. The food is not very exciting but it's okay. I liked the entertainment in the evening.

Miinukset: Nothing the hotel could do but deliveries are noisy if you are on the front of the hotel

Plussat: The price was excellent. It was spotless , food good. We went last year and some of the staff were rude but this year they couldn’t be more helpful. Perfect central location. The life guard was exceptionally excellent, he spotting a child of difficulty and dived straight in.

Miinukset: I wouldn’t say I didn’t like it as I love children, and have my own. But there were lots in the pool which made it difficult just to have a dip without getting bombed lol. However if you are taking kids it’s perfect. Lots of stuff for them to do.

Plussat: Sijainti ja iltaohjelmaa joka ilta. Maisemat ok. Hissejä riittävästi.

Miinukset: Kaksion sohvan jousitus rikki, patjat myös yli-ikäiset.

Plussat: Deluxe room far better than the superior

Miinukset: Superior room stank of sewage and had a tiny balcony

Plussat: The maids were lovely and the rooms were clean.

Miinukset: The food was cold. Was served undercooked meat, which we complained about but was then told it was our fault. Extremely uncomfortable beds. No air con. Paper thin walls, loud neighbours. Very rude unwelcoming staff.

Plussat: Very good value for money, lots of activities and facilities. The pool is spacious and very clean. Wifi work great anywhere in the hotel. The breakfast is full of options. It's less than 10 minutes away from the beach, by foot. Staff is very friendly and helpful.

Miinukset: Furniture in the rooms was a little out-dated. TV wasn't working because the power outlet was broken.

Miinukset: I've made a mistake in booking date by 7 days and it took days before hotel told me that there is nothing they can do! I offered to pay the difference to change a booking but they would not reply. In 21 century they can't correct a mistake! What a joke!!!

Plussat: Aamiainen oli hyvä. Hotellin sijainti oli meille hyvä.

Miinukset: Olimme toisessa kerroksessa pääsisäänkäynnin puolella. Illan ja yön aikana oli äänekästä porukkaa ulkona, mutta eihän se ole hotellin vika.

Plussat: The staff were very helpful and friendly.

Miinukset: Nothing

Miinukset: staff

Plussat: The Location rite on the los cristianos village

Plussat: I liked so much housekeeping work..very good!! Very clean rooms!!

Plussat: It was my second time staying there and I thoroughly enjoyed it. Only thing was waiting for the elevator as they were working on two of the existing ones but it helped my fitness and I took the stairs and did me no harm

Plussat: siainti hyvä ja bussiyhteys lähellä,aamiainen runsas

Miinukset: ei

Plussat: Superior room was spacious and balcony commanded a superb view

Miinukset: Awful food, cutlery,crockery & glassware not properly cleaned Lifts broken down . entertainment poor. Hotel badly in need of upgrade.

Plussat: Siisti rauhallinen ja hintaisekseen erinomainen hotelli.

Plussat: was fairly well situated in los cristianos. The room was huge and being on 13th floor had a great view

Miinukset: The bed and pillows were not fit for purpose. They were so hard as to be unusable. I complained at the desk and was told there had been other such complaints. Yet no change. dreadfull

Plussat: Room was excellent

Miinukset: Buffet breakfast was frantic and not enjoyable at all

Plussat: The friendlyness of the staff and the short walk to the beach and shops.

Miinukset: The food was not very good, i understand the hotel is a 3* but have stayed in 3* before and felt the food was below that rating,

Plussat: The meals .Views. Location.

Miinukset: Lift was out of order a lot of the time (floors 8 to 15) Computers not working (one out of the four ,worked occasionally)

Plussat: Loved the friendly staff at bar/restaurant on the complex - so child friendly too. Spotlessly clean complex.

Plussat: Tilavat huoneet ja ok sijainti.

Miinukset: Jyrkät portaat kaksiossa. Saimme vaihdettua huoneen. Jonkin verran melua iltaisin ravintoloista.

Plussat: Pool area very clean and spacious. Public areas always very clean

Miinukset: Weather!!!!

Plussat: Everything about hotel was fab location rooms cleanliness staff I can’t fault it

Miinukset: Na

Miinukset: I got bitten by bed bugs. I am now scarred and was very ill and had to go to the doctors twice. I will be taking this matter up legally. Alot of time was wasted on what was meant to be a holiday. Our clothes were taken for 2 days and when returned they were shrunk and all of the white clothes were dyed blue.

Plussat: Overall cleanliness of the complex

Miinukset: One pool should be made adults only

Plussat: Swimming pool was great and well maintained. All facilities were clean and looked after by staff.

Miinukset: The sofa bed in the room was complete disaster. Very uncomfortable, old and in bad condition. No air conditioning in the room.

Plussat: Good location! Nice pool area and pool, choise of 3 pools, one is for kids. Bar is not far, can order a drinks or food.

Miinukset: Horrible noisy place. You will be very lucky if you will get a silent room. The noise is coming from the main street, from bars on opposite side. There are few cabare- karaoke bars and they are working after 11.00 PM as well. So noise coming to the rooms is just awful. No cond. so you can`t just close the balcony doors, it doesn`t help at all! We had a very bad sleep for all 7 nights, especially not good when you have kids. If you want a silent place and good sleep this is the worst place where to stay! All the rest is +/- fine.

Plussat: Nice complex, well kept. Good location, ten minute walk to promenade. Apartments cleaned regularly and towels changed regularly.

Miinukset: No air con. Wifi was really bad. We complained a few times and eventually cancelled the wifi and they gave us a full refund. We had to use the kettle from the floor as the plug on the wall in the kitchen was too high for the short cable on the kettle. There are no lifts which was fine for us but for anyone that couldn't climb a lot of stairs it would be an issue.

Plussat: the place was spotless and the food was very good. it was a lot cheaper to eat onsite than in the main town. staff were very good and friendly

Miinukset: the second bathroom gave a bad smell from the shower - i believe it was a plumbing issue (not to the same standards as UK) but it wasn't the end of the world - a towel over the shower waste sorted the smell

Plussat: Huoneen siivous hoidettiin hyvin.

Miinukset: Huone varjon puolella ja kylmä. Ylimääräisiä kustannuksia TV, pyykinpesukone, wifi Huoneen varustelussa puutteita, ei kahvinkeitintä eikä mikroaaltouunia

Plussat: As always , everything was perfect

Plussat: Rooms are large cleaned everyday, fresh towels daily, beds comfortable and the free wifi is excellent. Sat tv that can be changed to english channels (many hotel/apartments charge for wifi some charging as much as 6 euros per 24 hours) little extras the staff do leaving soaps washing/cleaning supplies toilet rolls make the beginning of your holiday a little easier. As we arrived late from anothrr part of Tenerif it would have been nice to have the option during booking to purchase a small supply of milk tea coffee. The Complex clean but dated. Balconys have the sun most of the day. Pool area clean with plenty of loungers. All prices for hotels have doubled so value for money yes. (Hotels are over charging for rooms in my opinion), The extra charges for iron tv remote are unnecessary. Staff are very friendly and try to solve issues should they arise.10 to 15 minutes to beach plenty of local buses stoping near apartments. Plenty shops bars, resturants close by enjoyed my stay. Would use again

Miinukset: No bar snacks and coffee from vending machines.

Plussat: Grounds and apartment were really well maintained. Fully equipped with kettle, toaster and microwave and large fridge. Apartment was large and had views over the town and the ocean and got the sun for most of the day. Great value for money.

Miinukset: Just 1 English TV channel. We love to watch a bit of TV on our hols. The property suited us, however, there are lots of steps and it would not be suitable for anyone with walking difficulties. It is also quite a walk from the main centre.

Miinukset: Location - up a steep hill then ramps and stairs to the apartments. Not suitable for older or infirm people

Plussat: Nice pool area with plenty of beds and parasols. Friendly staff. Good free Wi-Fi throughout the complex.

Miinukset: Apartment was a little tired looking with some loose and chipped floor tiles although nothing dangerous. Cafe / bar was closed for refurb which we weren't advised of.

Plussat: Appartment good, recently refurbished. 2 beds. plenty sunbeds.

Miinukset: Pool bar was closed. No toaster or kettle.

Plussat: Very friendly and helpful staff, great sea view. Rooms are clean and have all basic devices for comfort - fridge, toaster, tea pot. Didn't visit the pool, though it looked nice. Also we liked flowers at the territory.

Miinukset: Wi-Fi is unstable sometimes It's 20 minutes walk to the beach

Plussat: Perfect location away from noisy bars ...

Miinukset: The apartments could do with a freshen up with a lick of paint. No iron in apartment.

Plussat: Spacious apartment with balcony. Reliable free wifi. Fair sized pool with plenty of beds and shady public areas. Extremely friendly staff.

Miinukset: Bit of a walk into town but not a big problem.

Plussat: big room,very clean helpful reception

Miinukset: location at top of hill although we knew this before we went.value for money

Plussat: Adequate room in apartment, all facilities in kitchen were in order.

Miinukset: Air Conditioning was a huge miss. Night-time was a disaster with humid sticky conditions and temp in the high 30's and could not leave door open as we had two uninvited guests in the shape of lizzards that appeared on two seperate days. Air conditioning is a necessity in this day and age, even at an extra cost, I would have willingly paid it.

Plussat: The facilities.

Miinukset: The internet didn’t work.

Plussat: Mini disco was great for children and the facilities for children was very good. Apartments lovely, cleaned most days are kept well.

Miinukset: Swimming pool could have been cleaned better and the area around it. Lifeguard did not even move when needed.

Plussat: The heated swimming pools. Food was good.

Miinukset: Water being charged for when full board. Garden in room was full of stones ans glass. Would be excellent if tiled or grassed this area, to make full use of the space.

Plussat: Our booking wasn’t on the system so we could need up with an arkward 15 minutes as to weather we would actually have an apartment as there were 5 of us we booked a double suite

Plussat: The location was fantastic, and the complex was clean and well maintained. Apartment was a good size and very clean.

Miinukset: The food was very very bad. The pools were quite small and there were not enough sun loungers.

Plussat: Sijainti oli todella hyvä

Miinukset: Yläpuolella olevaan huoneeseen tehtiin kylppäriremonttia. Mut se on ymmärrettävää ja me saimme toisen huoneen.

Plussat: was self catering and should be a couples only area in the piano bar otherwise can't fault the accomodation

Miinukset: felt the cave bar was not an area for adults to use

Plussat: The room size is big, air-hokey and other activities

Miinukset: Old property, 2 small beds together instead of 1 big. Internet is so-so.

Plussat: Aamiainen oli hyvä. Isommalla terassilla varustetut asunnot aivan loistavia.

Miinukset: Ainoa negatiivinen asia olivat erittäin meluisat pyykinkuljetuskorit. Isommat ja pehmeämmät kumipyörät olisivat kovasti tarpeen. Todella aikaisin ja varsinkin myöhään kolina oli sietämättömän kovaa.

Plussat: The perfect room (76) although I did envy those above us on the top floor as they would have had a better view of the sea. The fresh, crisp, cotton sheets and pillow cases, with duvet were a bonus together with the additional large square soft pillow. Alan in reception (when we arrived just before midnight) was super friendly and made the check-in experience a very pleasant one. The cleaners moving around the apartments with their trolleys were also very smiley and friendly, and even though we didn't want any cleaning for the four days we were here, they brought up an extra full set of fluffy towels when we asked. The wifi connection is fast (don't forget to ask for the password on checkin). We didn't pay the extra for air conditioner, but it would definitely be necessary for a longer stay. NB Make sure you keep the windows and doors shut - this was the best advice we received on arrival - because (and I hate to say it - cockroaches - if there are any - can fly! And if you do see any, they provide insecticide spray under the sink.

Miinukset: English television channels are not plentiful, but to be honest the weather was so good that they weren't missed. You can get quite a few radio channels, once you figure out how the remote works :) A small brush and pan would be very useful as would pegs for the little clothes horse attached to the wall on the terrace as it does get quite windy at times.

Plussat: Erittäin ystävällinen palvelu. Asiakkaan ohjaus huoneistoon aivan huippua, matkalaukkujen kuljettamiseen tämähenkilö hankki apua .

Plussat: The room was comfortable

Miinukset: I didn't eat or have a drink at hotel as the area didn't look inviting.but everything else was very good.