Halvat lennot Granadilla

Plussat: The service was friendly and professional, and we had he smoothest landing and takeoffs I've ever had with any airline before.

Plussat: The crews were good

Miinukset: They weight my carry on luggage from the connecting flight. The first flight was ok, but they decided to weight my carry on luggage at the gate for the connecting flight. So I got charge for extra 82 dollars. I wish they say something earlier!!

Plussat: the seats are comfortable

Miinukset: I would like entertainment to be placed in the economy section. The flight is 8hrs. There isn't anything that has a battery that lasts 8 hrs.

Plussat: Very intuitive self drop-off service, helpful and friendly staff

Miinukset: The flight got 30 min delayed, online check-in opens 24h prior to departure

Plussat: We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic

Miinukset: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Plussat: Salmon dinner was the best dish Lufthansa ever served

Miinukset: Flight attendants disappeared after serving dinner. They didn't come around once between dinner and breakfast. This was the worst LH crew ever.

Plussat: Business class upgrade

Miinukset: Sitting in window next time

Plussat: For a budget airline Norwegian does a good job in most areas - courteous, professional staff, clean, well-maintained planes, good service.

Miinukset: My flight from Oslo to Gatwick was delayed due to technical problems with the plane. We sat on the tarmac and left two hours late, causing me to miss my connection to Boston. I understand that these things happen, and I appreciate the attention to safety; however, the real problems began when we arrived at Gatwick. We were told an agent would meet the five of us who missed the flight at the gate to assist us. No agent was there, and we wandered to different Norwegian sites for help. When we finally found the right person, it took a ridiculous amount of time to rebook us. Here's the first problem with a carrier like Norwegian: they don't have as many flights, and none were going directly to Boston the following day. I was finally booked on a 6:20 a.m. flight to Copenhagen the next day with a 10 hour layover until the flight to Boston. The next problem was an outsourced service to provide me with a hotel and food voucher for the night. This literally took hours for them to arrange. It was over 6 hours from arrival at Gatwick to ending up with a place to stay - and then a 4 a.m. wakeup to get to the airport. I would hesitate to book Norwegian again for these reasons. Also - come on, Norwegian, soft drinks, water, and coffee/tea should be free.

Miinukset: the plane was delayed. no reason giving. when boarding, it was a white plane with no markings. inside it had Norwegian signs, but probably the plane was a substitute. Once in the air, the flight was fine.

Plussat: Dont fly with them. They always screw you over

Plussat: Comfortable seats

Miinukset: They didn't load enough food for the flight so didn't receive a hot meal

Plussat: The first of a 2-leg trip (Krabi-Oslo) went great. Boarding was orderly and timely, left pretty much on time. Seats were surprisingly comfortable and roomy.

Miinukset: The second leg (Oslo-JFK) however was a completely different story. The airline dropped the ball in so many ways here. 45 minutes past departure time and they are still boarding people. This was mostly do to the gate agents arbitrarily forcing people to needlessly check bags that would have been fine on board (while simultaneously forcing them to pay for checking thos bags, unbelievable money-grab on the part of the airline). Flight crew made no announcements whatsoever on the delay until 30 minutes past departure time. As an obvious result, bags then took a tremendous amount of time to arrive at claim.

Plussat: Entertainment

Miinukset: Seats

Plussat: The plane itself was beautiful and the seatback entertainment was serviceable.

Miinukset: Boarding was an hour late for no discernible reason, food for a nine hour flight was for pay only at about eight dollars a sandwich, crew was rude, and seats were very uncomfortable and close. I would never fly this airline again and will tell my friends to avoid it.

Miinukset: Ya opine

Miinukset: Lost one of my bags and delivered the others with glacial slowness, then reps were incredibly rude when I tried to report it missing. NEVER AGAIN!

Plussat: More legroom than expected. Seats are thin though but comfortable enough for a 2 hour flight. WiFi has movies although the selection was pretty slim and they cost 5 euros! Also, the app seemed to have an issue that the titles of the movies didn’t appear anywhere so you had to guess what the movies were based on one screenshot.

Miinukset: They claimed they had WiFi but I would hardly call it that. It was very slow and kept disconnecting. Also, had to pay for movies and even regular drinks like orange juice. I know it’s budget airline but still bothers me especially since they charge 2-3 times regular price for the food.

Plussat: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Plussat: Simple Flight.

Miinukset: Small plane

Plussat: Entratieiment was good. Vibration on seats all the time. Nothing complimentary. Not even water.

Miinukset: Nothing was included

Plussat: Great crew. My first time in Premium Economy & it was fantastic. I was actually able to sleep on an overnight flight.

Miinukset: Food was eh but what do you expect? Airline food is airline food. Otherwise - a great trip.

Miinukset: Ya opine

Plussat: The crew was professional & friendly

Miinukset: Food was terrible honestly, entertainment system didn't work on 1st flight.

Miinukset: Information on arrival time was not correct

Plussat: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Miinukset: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plussat: Great atmosphere, crew was excellent!

Miinukset: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.

Plussat: For Copenhagen to JFK flight only: Excellent crew, satisfactory food service, very good drink service, great plane, comfortable seat in Premium comparable to old business class seats before lie flat became standard.

Miinukset: Extremely understaffed check-in desk in Lisbon with extremely long lines took over thirty minutes of waiting to reach the desk. No separate check-in lines for Premium, since they have no Premium service from there to Copenhagen. No Premium seating or services available from Lisbon to Copenhagen. No staff or facility at Copenhagen airport to print boarding pass for transfer passengers until gate agents finally arrived.

Plussat: Free WiFi. Clean plane. Comfortable seats.

Miinukset: Slow to start boarding.

Plussat: Easy boarding process

Plussat: Boarding and food

Miinukset: The flight was delayed more than an hour and no information was provided about landing at Fort Lauderdale Airport.

Miinukset: FOOD

Miinukset: New terms about hand luggage is worser then in RyanAir

Miinukset: Organisation at the airport

Miinukset: Old A330, entertainment system is very tired of this world

Plussat: Everything. Flying First class is the only way to fly

Plussat: Seats super comfortable. Big screen entrainment.

Miinukset: One more time offer drinks for a very long travel time (other 10H).

Plussat: Comfort and cleanliness of flight.

Miinukset: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.

Plussat: Service and comfort.

Miinukset: It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian.

Miinukset: Using the same airline and terminal, they caused us to miss our connection by not having a jetway to a gate. In the time it took to deplane and bus to the terminal, they caused us to miss the connection. This in spite of the plane being still at the gate when we arrived.

Plussat: Quick boarding and departure. Good selection of films.

Miinukset: Customer service. Leg room.

Miinukset: We missed our connection because they did not have a jetway to a gate. By the time they bussed us from the tarmac to the terminal, many missed the plane, though it was still at the gate

Plussat: Nothing

Miinukset: My luggages are lost

Miinukset: The boarding bus opened its doors before we were allowed to enter the plane, leaving us in the cold before re-boarding the bus. The line operating on behalf of Norwegian had a smaller plane with less space between seats

Plussat: Flights on time. Friendly crew. Nice interior on the Aircraft. FREE WIFI!!

Plussat: Boarding and food

Miinukset: The flight was delayed more than an hour and no information was provided about landing at Fort Lauderdale Airport.

Plussat: For a budget airline Norwegian does a good job in most areas - courteous, professional staff, clean, well-maintained planes, good service.

Miinukset: My flight from Oslo to Gatwick was delayed due to technical problems with the plane. We sat on the tarmac and left two hours late, causing me to miss my connection to Boston. I understand that these things happen, and I appreciate the attention to safety; however, the real problems began when we arrived at Gatwick. We were told an agent would meet the five of us who missed the flight at the gate to assist us. No agent was there, and we wandered to different Norwegian sites for help. When we finally found the right person, it took a ridiculous amount of time to rebook us. Here's the first problem with a carrier like Norwegian: they don't have as many flights, and none were going directly to Boston the following day. I was finally booked on a 6:20 a.m. flight to Copenhagen the next day with a 10 hour layover until the flight to Boston. The next problem was an outsourced service to provide me with a hotel and food voucher for the night. This literally took hours for them to arrange. It was over 6 hours from arrival at Gatwick to ending up with a place to stay - and then a 4 a.m. wakeup to get to the airport. I would hesitate to book Norwegian again for these reasons. Also - come on, Norwegian, soft drinks, water, and coffee/tea should be free.

Miinukset: They were rude, we almost didn’t made to the connection flight of their own company and they just didn’t care. The suitcase didn’t made it either

Plussat: Nothing

Miinukset: The worst airline ever

Miinukset: Later

Plussat: No comments

Miinukset: No comments

Plussat: Good price

Miinukset: Food disappointing so will skip it next time. Poor service during flight. Food trays etc left too long.

Plussat: Almost as bad as easyjet

Miinukset: Non standard smaller capacity carry-on. Meal and snack charges even cross Atlantic. Not worth the cost with Overcharges

Plussat: Flight home had an open middle seat

Miinukset: Flight over was too crowded

Miinukset: Lost one of my bags and delivered the others with glacial slowness, then reps were incredibly rude when I tried to report it missing. NEVER AGAIN!

Plussat: Crew is outstanding !

Miinukset: Food ?

Plussat: Very smooth flight with comfortable seats even for low fare customers

Miinukset: I got flagged for extra security, which lead to some extra confusing steps and extra stress. This was compounded by strange behaviors of the digital kiosk (probably related to the security screen), crowded airport, and language barriers.

Plussat: The plane itself was beautiful and the seatback entertainment was serviceable.

Miinukset: Boarding was an hour late for no discernible reason, food for a nine hour flight was for pay only at about eight dollars a sandwich, crew was rude, and seats were very uncomfortable and close. I would never fly this airline again and will tell my friends to avoid it.

Plussat: Great crew. My first time in Premium Economy & it was fantastic. I was actually able to sleep on an overnight flight.

Miinukset: Food was eh but what do you expect? Airline food is airline food. Otherwise - a great trip.