Thane hotellia

Plussat: Noise of AC in room was helpful to filter other hotel noises. Beds are comfortable and clean, same with bathroom.

Miinukset: Extremely noisy hotel. Windows don't block any street noise, gaps in windows. Staff in corridors are rolling trolleys all day, make noise and in general there is no piece in this hotel. Rooms are smelly though. Food in hotel only pure vegetarian. Restaurants close after 3.30 and there are no other restaurants anywhere in vicinity of hotel. Zomato is best option.

Plussat: Mysore dosa for breakfast

Miinukset: Coffee and old lifts

Plussat: The receptionist in particular Chetan, very helpful went out of his way

Miinukset: The wash basin tap was not flowing well

Plussat: Amazing location, food albeit pricey

Miinukset: The hotel should have some facility.

Plussat: NA

Miinukset: Very expensive

Plussat: Upgraded to sweet room. Even normal rooms are large, clean and well maintained.

Plussat: Easy access & friendly staff

Miinukset: Building looks okay from outside but rooms are small, old and shabby, window air conditioning & you can definitely find better places for this money.

Miinukset: The washroom was not good

Plussat: The friendly and helpful and homely staff, with the warm smile and gestures that makes you feel warm and comfy

Miinukset: NOTHING that could literally point out to.

Plussat: Breafast was satisfactory. Parking self driven car was over killed by security . Even before check in they want car keys. Argumentative about spot for parking . Felt ill treated as a doctor and Retired Armed Forces Officer. Had to ask for change of linen and tea /coffee sachets replacements. Not spontaneously done. Dr KVS

Miinukset: Housekeeping . Parking supervision .

Plussat: Well .. I visit this hotel frequently. Good location, nice n quiet. Friendly and helpful staff. However there is surely space for improvement. Timely service, minute details in the rooms can b worked upon and mainly there is a tv but with no channels. Except FTA channels there is nothing working on the TV set.

Plussat: I had been there for a wedding.. the property was good the service staff was nice.

Miinukset: Check out time is at 10. Am at 11 am it's a late check out and at 11.30 the charged me half a day charge at hotel tafif not bookings for com tarfi. I thought that wasent right. I'm not really complaining about the half day extension I used that time to rest but the charge should have been at the pre agreed tariff not more than that. The front office and the front office manager were rude and really ignorant about customer service.

Plussat: Food, service, location

Miinukset: Mattresses in the room were a little hard and springy.

Plussat: Comfy bed and good facilities, with a breakfast suitable for me as middle eastern

Miinukset: Expensive to a 3 star hotel

Plussat: Service, cleanliness

Miinukset: Cleanliness of the sheets and pillows. Unacceptably dirty. The shower didn't work. Only halfway usable after repair.

Miinukset: Few opitions of TV program

Plussat: Great service in all areas. Will always help to make your stay trouble free and ensure your expectations and needs are met. Terrific staff. Food across all mealtimes was brilliant. Staff prepared to assist to meet your needs. Location is close to Viviana Mall.

Miinukset: Fridge temperature in the room wasn’t great. I was told it was normal.

Miinukset: Not at all value for money, we have stayed in oberoi’s, Marriott’s etc... and they were more reasonable... not worth the stay...

Plussat: Nothing,receptionist was not replying properly.

Miinukset: House keeping service is not good.

Plussat: Hygiene

Miinukset: Overall staff is rude and impolite. They don’t have sense to communicate. I Will not visit again.

Plussat: Location

Miinukset: Very rude & unhelpful

Plussat: I came from north India and my purpose of stay at highway was only to forward journey to airport should be easy. Though it was on highway, secured stay and non polluted area. Clean and neat restaurant and food.

Miinukset: Overall all every service was good.

Plussat: very good property, people and facility.

Miinukset: Difficult to get to the hotel on Expressway

Plussat: Nothing

Miinukset: Worst experience. Central ac didnt worked till full day. Landline was not working. Staff was not atall supporting. They didnt even had a ash tray, tv volume was very low on max. This is not even 2 star hotel, dont understand why they say its a 4 star.. Dont ever go there.

Plussat: Food, cleanliness, staff was good..

Miinukset: I was give ROAD FACED ROOM

Plussat: Location, cleanliness

Miinukset: Services are way too slow, rates are higher then the services provided.

Plussat: It was close to Viviana Mall

Miinukset: It's a very expensive hotel as it was not value for money. Rooms are way too small Not even a water bottle is served. Water is served in a jug. No amenities other than a medimix soap was provided in comparison to the money they charge. Wi-Fi was not working

Plussat: Nothing

Miinukset: Everything

Plussat: - helpful reception staff, - location in the heart of Thane.

Miinukset: - poor variety of food for breakfast, - weak internet connection, - rooms need refurbishment, - a lot of events happening in the halls so the hotel is quite noisy, - very few English channels available in the room

Plussat: Room nature Hotel surrounding

Miinukset: Nothing to say Everything was oosam

Miinukset: I HAVE STAYED HERE BEFORE AND I LIKED EVERYTHING , ESPECIALLY THE SERVICE AND ATTITUDE. THIS TIME IT WAS JUST THE OPPOSITE. THE STAFF WAS VERY RUDE AND IT WAS VERY CLEAR THAT THEY DID NOT WANT ME AS A GUEST. I CAN WRITE MORE , BUT I NORMALLY DO NOT WRITE BAD ABOUT MY STAYS. (AS YOU KNOW ME AS A REGULAR CUSTOMER ON BOOKING.COM)

Plussat: Good room with all basic amenities in reasonable price in good location

Miinukset: Can make some plans with breakfast and dinner

Plussat: Care taken by staff

Miinukset: Washroom to be improved

Plussat: Food

Miinukset: Not properly maintained

Plussat: Location near station

Plussat: This property is not good to stay

Plussat: It was good.

Miinukset: The location of Thane ginger is on castle mill road which is too narrow and not a very upmarket area.

Plussat: Bed was not up to my standard

Miinukset: Had to wait in lobby fr my booking after long flight

Plussat: The room cleaning staff, Naseema and Afreen were excellent!

Plussat: Clean, customer service, value, location

Miinukset: The construction of the hotel is frustrating. No matter.tye floor, one has to walk up one floor.

Plussat: Not like property location and room not good

Miinukset: Na

Plussat: nothing

Miinukset: Staff super rude and didn't seem to care.. The staff didn't have our booking and didn't have room we ordered and then tried to make us sleep in a smoking room. We told them it then took them nearly an hour and they had us a bigger room that was unclean.. no parking

Miinukset: Ac not working properly, food not good, small rooms

Plussat: Hospitality and service is excellent

Plussat: All good

Miinukset: Bathroom shower button was not functioning properly as expected

Plussat: Nothing

Miinukset: Everything

Plussat: Very good staff

Miinukset: Location

Plussat: Room size good for the price

Miinukset: No WiFI, AC is too loud. Windows can be made sound proof to drown out outside traffic noise.

Miinukset: The room was shabby. The wall papers were torn apart. One light from bed side was missing. The wc faucet was leaking. The beak fast was absolutely poor. I think they might be closing the hotel in near future.

Plussat: It was clean and staff was very good..

Miinukset: Room was smaller than I thought..

Plussat: Value for money.

Plussat: Nothing!

Miinukset: The most unprofessional people I have ever met in my life. They cancelled my booking just before my guests arrived at the venue because and I quote "we dont take online bookings seriously as most of the time they get cancelled". This was despite me personally visiting and confirming the reservation 10 days before and reconfirming the same morning. My guests had to wait outside for more than an hour to get rooms with makeshift beds, with 4 people staying in 3triple occupancy rooms. After all this, they didnt provide breakfast which I had already paid for, charged me with costs for tea, billed me for additional beds even though I had already paid for more beds than what they provided, no soaps in the bathroom.. basically there was nothing good about this place. This has been the worst experience of my life, causing immense inconvenience to me and my guests. I request booking to blacklist his property as a valid hotel.

Plussat: The rooms are clean and smell good especially given that it is rainy season and most of the hotels smell damp. It was a good experience staying here.

Miinukset: The breakfast menu could be better especially the tea.

Plussat: Rooms are clean and cosy. Room service appreciable. The hotel is very neat and clean.

Miinukset: Food is not good and rates are extremely high. The hotel is supposed to provide free breakfast but they are not being provided daily/properly and it's quality is extremely bad. The hotel should discontinue this service ,if they cannot provide proper breakfast. Otherwise their reputation will decline sharply.

Plussat: Had a very pleasant & memorable stay with my family. Rooms are very neat & clean. Prashanth waiter is very polite & nice. Service is too good. Food is very tasty. It is very valuable for money. And the staff is very co-operative.

Plussat: I had a good stay with my family. Very nice hotel. Staff is very friendly & helpful. Food really tasty. Service is very good. Ideally located. It's really value for money...