The Woodlands hotellia

Plussat: Hotel upgraded my room at no additional cost to accomodate my request. Complimentary breakfast and Cocktail hour was excellent! View of Lake was a relaxing touch.

Miinukset: Initial check in room was not what I requested.

Plussat: The continental breakfast & complimentary happy hour drinks/appetizers were the best! Very nice hotel & well kept.

Miinukset: Pool was kind of small but it was okay.

Plussat: Great location Heated pool Good breakfast included

Miinukset: No

Plussat: Great room, lovely staff, would stay here again

Miinukset: Rooms were often not cleaned until late in the day

Plussat: The rooms are very spacious

Miinukset: How parking could be cheaper for the guest

Plussat: Everything was perfect!

Plussat: I enjoyed spending time at the bar during happy hour and then some, The bartender, Jordan was amazing. If there is any recognition, she deserves it.

Miinukset: N/A

Plussat: Attentive staff Good location Enjoyable breakfast made to order

Miinukset: Parking is expensive

Plussat: The staff was so accommodating and hospitable! The hotel was immaculate! The breakfast buffet was beautifully displayed and delicious! The location of the hotel is nestled in the beauty of scenic woods in The Woodlands,Texas.

Miinukset: Nothing

Plussat: The view of the lake from our room and the breakfast buffet.

Plussat: Everything about this hotel is phenomenal. Rooms are beautiful, well kept. My new favorite hotel in the Houston metro area.

Plussat: Breakfast is always good!!!

Miinukset: N/A

Miinukset: very bad sound prove. like we are sleeping on.air port ranway

Plussat: Everything was nice, up to date and clean. We had an few issues with our first room but they came up right away and gave us another room right across the hall.

Plussat: Shower was excellent.

Plussat: This is pur go to for the Woodlnad. Clean, nice rooms and good hot water. This is 3 rd time to stay here.

Miinukset: Breakfast could extend like an hour longer than 9 am.

Plussat: The room was very clean. That is the most important aspect of any hotel I patronize. The food was very good and plentiful. I give this location a big thumbs up!!!

Plussat: very clean, wonderful fragrance in the lobby area. conveniently located close to CHI hospital where we had family. The staff very accommodating and friendly.

Miinukset: no problems at all

Plussat: Very nice accommodations! Updated and modern clean decor. The on site bar was a very nice amenity! Clean rooms with nice decor and big shower Separate shower/sink and toilet/sink was very nice! Make it easy for 2 people to get ready in the morning!

Plussat: Very nice place the room was so clean I was impressed and very comfortable staff was very nice and breakfast was perfect and very impressive thanks for the perfect stay ever lots of shopping and dinning close by

Miinukset: Nothing I didn’t like

Plussat: The staff was awesome!

Miinukset: The location; the hotel was behind a row of trees.

Plussat: Big clean room. Nice snacks for purchase microwave and ewfridgerator

Miinukset: No. Wish was closer to Houston

Plussat: Room

Miinukset: AC

Plussat: Shower and bathroom were nice.

Miinukset: Placement of TV

Plussat: accommodation

Miinukset: rooms getting outdated, its time for remodel.

Plussat: Great location. Attentive staff. Good value.

Miinukset: Expensive parking

Plussat: Price

Miinukset: Rooms are clean but need updating.

Plussat: Everything was perfect

Miinukset: Nothing worth mentioning

Plussat: Great location and beautiful hotel

Plussat: We were on the Concierge Floor and it was awesome being able to wake up and take advantage of the breakfast which was excellent!

Miinukset: We put our check out door card in the lobby drop box and did not know you had to have it to get out of the parking garage. (we self parked) We were told when we checked in we could put in the box in the lobby or the parking box drop off. When we were leaving, my husband had to come back inside (frustrated) and secure a temporary card just to get out after he attempted to leave the parking garage. It made our valet with our luggage have to wait with our belongings twice the time he would have as well as creating a bit of an aggravation for us.

Plussat: Customer Service

Miinukset: The Staff I spoke with, didn't know enough about the surrounding area to recommend restaurants or entertainment in the local area, did not know about the time the boat ran or where I could get on the boat, etc.

Plussat: Friendly staff, large clean rooms , easy access to conference center ...great food .

Miinukset: Please reccoment that Tuscany restaurnt serve Chamomile and pepermint tea.

Plussat: Parking garage skywalk connected to the hotel allows free parking if you don't want to pay the high fee for valet or self park at the hotel front parking.

Miinukset: Parking garage skywalk connected to the hotel allows free parking if you don't want to pay the high fee for valet or self park at the hotel front parking.

Plussat: The location was great and hotel was nice. I really liked the view of the waterway.

Miinukset: The bathrooms were basic and small with small tubs. They charged $20 a day for self parking.

Plussat: The location is great

Plussat: Staff respectful and knowledgeable..lovely lobby

Miinukset: No

Plussat: Meets my expectations, I had no problems at all.

Miinukset: The Hotel is very close to the highway and it is a little noisy at night.

Plussat: Quiet. Very secure exterior entries and staircase. Clean comfortable room. Excellent breakfast.

Plussat: Yes the eggs were fluffy!! And the bed was a cloud, wasn't it!?!! Ask the staff were excellent!!!!

Plussat: Everything

Miinukset: Nothing

Miinukset: Musty smell in room. Toilet splashed out sometimes when flushed.

Plussat: Friendliness of staff and cleanliness of hotel.

Miinukset: No.

Plussat: The room was very comfortable, clean and spacious

Miinukset: The food selection was below average

Plussat: We stayed in a regular room here the last visit, this time we had the suite. I definitely recommend the suite. Noise was much lower, much more comfortable stay.

Miinukset: There are no premium tv channels. We wanted to watch a movie and none were offered, not even pay per view.

Plussat: The woman that was working within the eating area was very professional and nice.

Miinukset: no

Plussat: They did serve coffee and a breakfast in the morning.

Miinukset: There were ANTS IN THE ROOM. And the shower had not been cleaned enough. Had hairs in the shower and on the floor!!! The AC unit was in the window and kept us awake all night long. We were so disgusted with our room! Will never stay there again.

Plussat: The staff was so friendly. One of the morning staff actually helped my grandson set the date on his digital watch. The Kickstart dinner adds so much value and both that and breakfast items were great. The grandkids had a blast in the pool.

Plussat: Great indoor pool and close to lots of shops and restaurants.

Plussat: Location was great Hotel is beautiful

Miinukset: Parking fees

Plussat: Very modern and clean, friendly staff. Nice como lounge but was overcharged for one drink, 25 for one blue hawaii?? not sure if someone gave themselves a generous tip but I disputed the charges

Miinukset: I don't like only a shower being in the bathroom, should have have a bathtub. tile shower not comfortable or inviting at all. The overall hotel is overpriced and should not be over -- even during the holidays, more worth --- at most.

Plussat: Room and overall accommodations were excellent. Greeter at check in desk could have been friendlier and it costs $25 to park the car per day. Other than that, perfect spot for us!

Miinukset: Could have somehow mention that nearby parking garage is a great alternative to paying $25 to park at hotel.

Plussat: Attentive staff Good location Comfortable room

Miinukset: No

Plussat: Great location for walking to a concert at the Cynthia Woods Pavilion. Very comfortable and quiet room.

Miinukset: We were able to get into our room a little early but we found one of the trash cans hadn't been emptied. The room otherwise looked clean. I didn't like having to pay for Wifi.

Plussat: Clean, bright, large well equipped and comfortable room. Nice staff but feels more a business hotel. We used it for a concert at Woods Pavilion which is easy walking distance.

Plussat: Attentive staff Great location

Miinukset: Nothing

Miinukset: Distance to self parking

Plussat: Everything , my granddaughter and I had a wonderful girls weekend !

Miinukset: No complaints

Plussat: Great location Friendly staff

Miinukset: Nothing

Plussat: Plenty to do great property great location.

Miinukset: Nothing

Plussat: Location

Plussat: Location is great. Staff is friendly and attentive. Public areas could improve.

Miinukset: Public areas could improve.

Plussat: Everything was so clean

Miinukset: Valet didn’t really know what was going on but was still great service.

Plussat: Great room. Great hotel. Great location. Staff are super polite and helpful. And the location is perfect with restaurants, shopping right outside your doorstep.

Plussat: Place , nice staff , clean

Plussat: Only complaint is that I was told I had a pavilion view, but I had view of rooftop looking at HEB, it's a grocery store. I didn't feel like goin back down to get another room. My fault

Miinukset: My view!!!!!

Plussat: Spacious room. The floor was a designated “quiet floor” no noisy guests.

Miinukset: Had to go to another floor for ice.

Plussat: The outside pool

Miinukset: The smell

Plussat: The convenience of places to eat drink in the area. Onsite restaurant and bar.

Miinukset: That we couldn't stay longer

Plussat: Perfect location for shopping and food

Plussat: Bed and pillows so comfy. Staff awesome!

Miinukset: No

Plussat: Everything was perfect. Staff was outstanding and extremely helpful, especially the young working valet service.

Miinukset: No.

Plussat: Shopping. Location, location, location! Food, designer shopping, supermarket. And, another mall within walking distance.

Miinukset: No

Plussat: Hotel employee was great and took care of all our needs.

Miinukset: The hotel was great, however the room I booked was said to be two king beds. It turned out to be one queen and one full. Paid a higher rate for this hotel to get the two king beds so i was disappointed that I did not get what I paid for.

Plussat: Location and feeling like an apartment instead of a hotel

Plussat: Got a quieter room when we requested. The hotel allowed us to check in early, the rooms were comfortable, clean and quiet. Had all that we needed. The pool was nice too.

Plussat: Very comfortable.

Plussat: The room had a lot of ammenities

Miinukset: The bed was stated as a king size bed it wasn't no way a king size bed it was much smaller.

Plussat: Clean, quiet, located near a nice shopping center with several restaurant options. Went to a concert at the Cynthia Woods Pavillion and were able to drive to and from with minimal traffic.

Plussat: The property was convenient to many stores. It was close to our son’s home so we could spend time with their family and be close. Staff was very friendly and attentive.

Plussat: All was good nothing stood out

Miinukset: Coffee not good, need at least filter the water

Plussat: Location

Miinukset: Dated, low ceiling, not enough room

Plussat: The free breakfast.

Miinukset: The lock door in back of the room it gave me nightmare the first night.

Plussat: Staff was so friendly and we even had a chat about local concerts that was happening during my stay. That made me feel welcome.

Plussat: Loved the breakfast, the late check out and the quiet location Hotel was very clean and safe

Miinukset: The only issue was when the couch was folded all the way out at night there wasn't a lot of room to walk and get to the restroom. Otherwise we had a great experience. Our kids loved playing in the pool

Plussat: Nice, clean, location from freeway. I would definitely stay here again and recommend this.

Miinukset: I tried to check in one hour before official time of 3:00. I was informed I woud have to pay an additional $10 to check in early. I have been to many other hotels and checked in several hours early and never paid a fee.

Plussat: Staff

Miinukset: Couldn't get Fox news or any other conservative and truthful news stations. No data port or data plug.

Plussat: Nothing.

Miinukset: Worst experience EVER! for the price I had a much higher expectation of service and room quality. Towels felt like sand paper, A/C did not work, room was noisy, the bed was very uncomfortable and hard. I would not recommend this place to ANYONE.

Plussat: View

Miinukset: Price was a little high. Breakfast was good but you had to pay for it.

Plussat: Breakfast, perfect eggs! sausage, perfect steel cut oats!

Miinukset: Fence lighting around the pool, too bright, too intense, awful awful!

Plussat: Clean facility is very friendly staff and easy check in check out.

Miinukset: Nonexistent

Plussat: The breakfast was great. There was so much selection. Plus, it was healthy! The room was very decorated and very room. The bathroom was so clean.

Miinukset: I hung my towels up to save energy but housekeeping still changed all of them.

Plussat: Clean, comfy bed, attentive staff

Miinukset: No

Plussat: The location is why I chose it.

Miinukset: The last concert I went to I was able to get less expensive drinks from the bar. I asked if someone could open the beers I had and was told yes, then yelled at when I brought them down. I dont think I will stay here again. There are a lot of places clo

Plussat: This facility is beautiful we stayed here after our wedding in montgomery,Tx and they desk staff upgraded our room as a kind gesture to celebrate our day!

Plussat: Location, Staff, The resort, the pools, the lakes = Everything.

Miinukset: There is a problem with the tap water PH. The water is very soft and you do not feel clean after a shower.

Plussat: Very apologetic over room not ready; went out of their way to make it up Pool area was fun for kids

Miinukset: Check-in too long; rooms not ready @ 5p; pools not heated so a bit cool in Apr.

Plussat: Excellent customer service.

Miinukset: Had to pay extra for smores kits.

Plussat: We had a great time at The Woodlands Resort. Everything was great & we will return for sure!!

Miinukset: No

Plussat: Loved the spa! Very clean and the staff was amazing!

Miinukset: N/A

Plussat: poor location , unhelpful staff and horrible food. I will never stay again. This hotel does not understand how booking.com pre paid system works so overcharged.

Miinukset: This is not a place to stay for individuals or families. They are only interested in conferences.

Plussat: Service was excellent. Concierge was great. Concierge lounge BEAUTIFUL!!

Miinukset: The value for off season still little high.

Plussat: Everything the best resort I’ve ever encountered.

Miinukset: N/A

Plussat: Very secluded private very clean well manicured grounds

Miinukset: Bed pillow shape was too bulky & wide

Plussat: Nice spacious rooms and wooded location.

Miinukset: Carpet is dated. We had issues with AC in two rooms. A 'fresh' towel with a hole in it. One sync did not drain properly. Wifi difficult to get on to. Limited service in Bistro. For a resort I expected more. Staff was amazing though.

Plussat: Everything was outstanding !!

Miinukset: Not enough parking !!

Plussat: Breakfast was fine. Basketball court was great for my son. Location is perfect.

Miinukset: The 'painting' of the parking lot was not thought out at all in terms of your patrons. The lot was sectioned off Saturday afternoon. There were no workers/painters (they didn't show up till Sunday afternoon). My son and I came back from shopping and NO PLACE to park. I was told by the young lady working the night shift that I could not park in the sectioned off area, that I could park at another hotel and walk over! I went to the other hotel and explained the insanity...she took pity on my and gave me a parking permit for her hotel even though I was not staying there (pretty sure that will be the hotel I stay at from now on and just have my son"WALK" over to the basketball court). I asked her if I could just move my car early in the morning so I could have my car close by and NOT walk down the street in the dark. She said that if I left my car there and if any damage came to (what I can only assume) the parking lot, that she would charge me for damages. No harm can to me and my son but I am still angry about it. I would like to know how your company feels about this situation.

Plussat: The cleanliness, location and staff.

Miinukset: The pillows were super soft. There was no support.

Plussat: The hotel was close to a concert venue we were visiting and the staff was great!

Miinukset: Nope! Everything was great!

Plussat: Accommodating staff. Very quiet location. Large comfortable fully equipped mini-suite.

Plussat: 24 hr pool

Miinukset: After 12 AM, the staff were difficult to locate.

Plussat: Very clean, AMAZING STAFF! The battery in our truck died. The staff got jumper cables and got us back on our way! They went above and beyond!

Miinukset: Mattress and couch were horrible.

Plussat: the price got increased at least 2x normal as we were there for an event. I feel gouged.

Plussat: Very comfortable and very clean

Miinukset: No I was not unhappy at all

Plussat: Extremely clean and awesome staff.

Plussat: Friendly staff..

Miinukset: Parking was horrible.. Half of the parking lot was blocked off..Due to some type of construction.. On a busy weekend.. so we were told we had to park at the Hilton next door!! And walk back .. insane..

Plussat: I loved the room very spacious and loved the whole kitchen set up

Miinukset: Didn’t have much of a late night food option

Plussat: The front desk rep was great and very friendly. Room was clean. A little out dated but overall very very nice.

Plussat: Super friendly and helpful staff! Great location. Safe and quiet even in the middle of a busy area. Spectacular location for any major event around The Woodlands.

Miinukset: Not a thing! Everything went very smoothly.

Plussat: It was clean and they had a nice indoor pool.

Miinukset: The hotel charged me three times for the room. Then I ordered two drinks from the bar and left a 5 dollar tip, but the bartender entered a twenty dollar tip instead. When I called to clear it up the staff was very rude and not helpful.

Plussat: Friendly staff

Miinukset: Hospitality staff quit during stay did not have any housekeeping services until the last day of our stay (4 day stay)

Plussat: Staff

Plussat: Very friendly staff. I think this is a big plus for me to go back.

Miinukset: The hotel is relatively old. Otherwise, it is on par with other 4 stars hotel.

Plussat: My stay was last minute as it was next to the hospital my mother was admitted to. I walked in and requested a wheel chair accessible room & the staff went above and beyond to ensure my needs were taken care of.

Plussat: I loved the location and size of the room.

Miinukset: The bed , pillows and I thought the toilet seat was a really low.

Plussat: Staff was very welcoming and the room was immaculate

Plussat: Staff and location

Miinukset: Tv volume did not work

Plussat: The hotel staff were very friendly and helpful. Especially the front desk ladies. Super friendly and courteous. Will definitely go back to this hotel.

Miinukset: No negatives

Miinukset: Clean, comfortable,quiet, and very friendly staff!

Plussat: Clean well kept establishment. Best part hands down is the fact your only minutes away from everything, from shopping to dinning even a nice night out along the Water Way.

Miinukset: It along side of a busy highway so make sure know where your going and take account of heavy traffic during the day time.

Plussat: The room was nice and spacious. It was located right next to the hospital where we were visiting a friend.

Miinukset: The mattress it was too firm for us. We wanted to sleep in, but were to uncomfortable to sleep late.

Plussat: Location. Small store located inside for beverages, snacks, emergency stuff

Miinukset: Staff unpleasant when you would call them from your room to ask question or for room service. No breakfast provided. Elevator was broken. AC unit did not blow cold air in bedroom. Had to turn air down very low in living room to be comfy in bedroom.

Plussat: Nothing

Miinukset: The check in staff was very non caring. The elevator was not working and my father in law has copd and cannot walk stairs the pool area had loud musics and party going on till late. Had to call front desk twice askiy to be shut down

Plussat: Very clean. Quiet area.

Miinukset: Breakfast on the premises would have been nice even though we have a kitchen, might like to eat out without leaving the building once in a while. But I did like having the choice of cooking in. Also, people were smoking by the door while propping the door open with a rock and smoke was could be smelled in the hallway. I didn't appreciate that mostly because its locked for our safety, not for smoking.

Plussat: It was clean, comfortable, well located, and the staff was super friendly. It fit all our needs.

Miinukset: I'd love updated plugs with USB ports. That is the only thing I can think of, honestly it was a great stay

Plussat: We did not stay at this hotel. It is Hard to find but once we got there the hotel looked nice. We checked in and then were informed the elevators were not working. We were on our way to a cruise and there is no way we could get 4 suitcases up to 4th floo

Plussat: It was very clean, nice facility, close to the hospitals!

Miinukset: The bed was a bit hard, and the a/c was very noisy.

Plussat: Proximity to ultimate destination.

Miinukset: Could hear people walking on floor above.

Plussat: Location

Miinukset: Shower curtain too short and shower flooded bathroom

Plussat: It is nice.

Miinukset: I have stayed at this hotel once before. This time they asked for a $25 deposit when I checked in.

Plussat: Location, comfortable, had almost everything I needed.

Miinukset: Security and no staff from 11:00 PM until 7:00 AM. I know we park at our own risk but more security should be provided. My wheels and tires were stolen off my car and quite a bit of damage from the dirty deed committed by thieves. My car was purposefully parked just to the side of the front door. There is no security camera and all the trees and bushes make this side easy for thieves to hide there.

Plussat: Free coffee

Miinukset: Roaches

Plussat: They did have a goid weekend breakfast, but weekday variety is not as good.great location though, if you are just staying in the area for the Woodlands. Nice lityle park in the back and a basketball court off to the side snd fenced in.

Miinukset: Our first day, we requested our room to be cleaned. Upon returning in the evening we found only half the room was done. None of the beds made up, no trash taken out, dirty towels still on the bath floor, and no toiletry. On top of that they didnt leave any clean towels I went to the front desk (this wad a Saturday afternoon), made a complaint and requested to speak to manager. Was told no managers are on duty till monday morning. I requested that a manger speak to me Monday, but no one did. No one came to inspect the room, and the clerk offered clean towels and offered to take the dirty towels if i brought them up to the front desk, which i declined to bring to them myself. If i am dishing out over $100.00 a night i am not carrying dirty towels to the front desk.

Plussat: The size and arrangements of the room and finishings. When we walked in we got free waters first thing before any questions because the nice you young lady behind the counter could tell we probably needed them.

Miinukset: All was fine

Plussat: Shuttle to Cynthia Woods Pavilion

Miinukset: The water pressure in the shower was terrible. I think it's the shower heads. I was afraid the use shampoo because I didnt think I could wash it off

Plussat: Friendly staff and very clean

Miinukset: Nothing

Plussat: It was close to my event.

Miinukset: The front desk attendant was very rude and not helpoful

Plussat: I booked for only one night it made me get another one thanks

Miinukset: I did not like the fact that I specifically requested NOT to be put on the first floor and I was put on the first floor.

Plussat: Front desk staff guy was great & the fresh bake cookies & breakfast as good!!!

Miinukset: maybe the pool hours could be longer to like 12am so if you come back from dinner you could relax in the pool & spa plus the spa jets didn't work!!! As well the AC on the 3rd floor hallway was not cooling, they said they where working on it! But the room AC was fine I guess that's more important then the hallway any day with this Houston Heat!!!

Plussat: The suite was very cozy and it was spacious. It was the size of a small apartment. The morning breakfast was wonderful. The evening light dinner and social hour was a nice way to relax.

Miinukset: Booking.com doesn't tell you that there is a $25.00 per day hold extra in the event there are damages. For four night I thought I was play $386.20 but at checking the put a hold for $486.20. Plan to pay extra at check in. The bathroom did not have a vent, the suite would hold the smell.

Plussat: Great room and wonderful staff

Plussat: Housekeeping staff were friendly and hard working.

Miinukset: The property is not in the Woodlands but in a surrounding suburb. The front desk staff were not friendly nor helpful. Rooms were a little dated and my expectations were higher compared to other Homewood Suites I have visited.

Miinukset: Cleanliness was an issue. After requesting a 2nd cleaning, we still found a roach the next day and a big red liquid spill behind the toilet.

Plussat: The pricing was too expensive because I went through booking.com. Even as a Hilton award member

Miinukset: Good location and clean

Plussat: Bed was comfy

Miinukset: Nothing to complain about

Plussat: Cleanliness and friendliness of the staff.

Miinukset: N/A

Plussat: Everyone was very nice and the room was just right.

Plussat: It was quiet and clean and the staff was very nice.

Miinukset: The toilet paper dispenser holder in the bathroom it tucked up under the counter so it took me awhile to find it.

Plussat: No hassle. Everything was as expected.

Plussat: the staff is very good and took care of my requests quickly.

Miinukset: The hotel room is extremely outdated and very bland. One of the worst looking interiors I have ever seen. This is 2017 not 1989.

Plussat: At the front desk gal let us check out later than the standard time so we could shower before heading to the plane

Miinukset: No

Plussat: The hotel staff was courteous, very professional, and accommodating. The room was clean and comfy.

Miinukset: The only issue I had was the little centipedes. I had my dog with me and he continued to play with them. There wasn't many in the room, only two or three, but at night near the back door and staircase there was plenty.

Plussat: We LOVED this hotel. Everything was clean and the staff was so nice! It took a couple of minutes to check in, so the desk clerk gave us vouchers for free drinks! The room was very basic and not very modern, but clean and totally acceptable.

Plussat: Bed was comfortable, room was good size and clean.

Miinukset: It will be nice to have a continental breakfast.

Plussat: Super-comfy bed & the bar stayed open late on a concert evening...

Miinukset: In this day & age, rooms should have USB charging ports somewhere in the room...

Plussat: It is an older hotel but very clean and big breakfast selection was included in the price of the hotel. The room had a comfortable sitting chair with an ottoman which was nice to have.

Miinukset: Hot water for shower was not quite hot enough for me. The blanket on the bed was thin so a little chilly, but you can adjust thermostat to keep the cold from being felt.

Plussat: The staff at the front desk is super friendly and very accommodating.

Plussat: The staff was friendly and very helpful.

Miinukset: No . The property was great.

Plussat: It was in a great location and the room was very clean. Staff was very good.

Plussat: Quick check out and in.

Miinukset: One bed was not well done but dealt with it.

Plussat: The location was great only 2 miles from where we was going.

Plussat: Air conditioner worked and plenty of channels on the tv. Nice size bathroom

Miinukset: There was long strands of hair on shower curtain and on the blanket on the bed. Breakfast bar didnt have alot choices..no fruit.

Plussat: great location very clean

Plussat: Location was right next to the interstate. That was very convenient for me. Close to Conroe and The Woodlands. A little tricky to find the first time. I appreciated that they accommodated my request not to be on the ground floor since I was a woman traveling alone.

Miinukset: Ants! In the bathroom. In the water fountain of the workout room. When I told the manager she said it must be due to the cold weather. It was definitely not the first cold day in Houston. Plus I was on the 4th floor. Ants would take a while to get to the 4th floor.

Plussat: Clean, quiet, felt safe, easy access/right off highway, near food & gas. Well-lit & check-in was a breeze. The BED! It was like sleeping on a pillow. Nice water pressure in shower; delish breakfast w/plenty of selections. I'd def stay here again.

Miinukset: Other than a few footsteps above my head in the morning, which is expected in a slightly-older yet well-maintained bldg; I can only suggest slip-proof strips at the back of the tub where there is an incline of the floor.

Plussat: The room was very nice and clean. So was the bathroom.

Miinukset: Didn't have hot water. It was warm, but not hot. The breakfast could have a few more choices. I am not a big sausage fan. I prefer bacon.

Miinukset: Constant drone of loud highway traffic seconds outside window. Limited motel parking.. not enough mini/sample size toiletries in bathroom

Plussat: Everything was great.

Miinukset: N/A

Plussat: Breakfast

Miinukset: Door key card inoperable during length of stay even after being re programmed twice.

Plussat: Hot Breakfast...available choices, plenty to choose from. Location near highway, restaurant, and Walmart!

Miinukset: Room had a scent...may be contributed to construction/painting...idk...but it wasn't very pleasant and it wasn't explained. Had to buy plug-ins tp rid the smell. Thankfully, Walmart was within walking distance!

Plussat: Friendly staff

Miinukset: Paying $10 a day for parking right outside the front door is ridiculous. I have never heard of paying for parking in a 2-star hotel. I had to park at the back of the dark parking lot because that is what was available. After the fact I was told that had the lot been full I could have parked in the Walmart parking lot for FREE, which was literally only steps away. Also there was no pull up driveway to unload. Had to roll the luggage rack/carrier all the way out to the back of the dark parking lot to load/unload in my car, which I paid $10 to park. So, what exactly is the $10 for?? I will be visiting family in the area frequently, but will never stay at your hotel again, nor will I recommend it to anyone. We have stayed at numerous Marriott owned facilities over the years, but this one was a disappointment.

Plussat: Indoor pool on a rainy day.

Miinukset: They charged for parking. This fee was not stated on the website.

Plussat: Walking distance to superealmart

Miinukset: None

Plussat: This is the second time I've stayed at this hotel. The friendly and helpful staff are exactly the sort of customer service that makes staying away from home enjoyable! The hotel is clean and the beds are comfortable.

Miinukset: Ice machine only on the first floor (or if they had one on the 3rd floor, I couldn't find signage indicating such.

Plussat: Nice and clean friendly staff awesome location

Plussat: Indoor pool and the staff

Miinukset: Perfect

Plussat: Desk agent and clean room

Plussat: Location was great for us. Close to good food and shopping

Miinukset: The breakfast starting at 7 is too late!

Plussat: The location of the property was excellent. Staff was professional and friendly. Great restaurant located within walking distance behind the hotel.