Bond Place Hotel

Bad advertising

When I checked in I expected a standard room with 2 beds, what I got was only 1 bed. When advertising sales details as standard room, there needs to be something noticeable on the website that there standard rooms only comes with 1 bed. Makes for an awful 1st impression.

Clean rooms. Nice decor. Nice staff.

No valet. Parking lot across the street so it was awkward to check in. Neighboring rooms and ankle noises could be heard

Central location

Small room, no refrigerator. I'm very disappointed because I booked the room with preayment for the best fare. I needed to take a second room and I found out that the hotel made me a cheaper rate!

Location is just off Eaton Center, easily accessible to subway, shops, etc. Room was in good conditions and very clean.

Some services are poor. They provided only one pack of coffee and refuse to refill. The parking is covered and seems to be safe, but quite expensive and you may have unhappy experiences: charged me some extra money when leaving claiming that I exceeded the time with one hour (although the man in charge indicated me a different time limit when I entered).

I liked nothing about it and I still do not know what amount you booking.com charged my credit card. Kindly send me this info pls.

Yes the elevator I hated the idea of using a swipe key, it is stupid.

location is good

I was really disappointed as when we went to check into the Bond Place they told us they had no rooms left and shipped us off to another hotel which was a long walk away I booked the Bond Place as I had stayed before and it was exactly where I needed to be one of your staff was very dismissive of us when we tried to find out how far the new hotel was so as you can imagine it was not a good trip

The new hotel we where transfered to was not very nice I thought it seemed a bit grotty we thought it was student digs

Location - in the middle of the city, size of the room

One had to wait long time to get breakfast at the hotel restaurant