Holiday Inn Toronto Downtown Centre

Breakfast was decent size and taste was good but too expensive

Staff was pushy and rude regarding our late check-out as we slept in, we requested a late check out time which they approved and were very rude and made me feel uncomfortable and nervous after entering our room unauthorized while sleeping before our required check out time and then again a few hours later when security let himself in while I was changing clothes even when I announced this twice, there was no good reason for this..we were packing as quickly as possible after sleeping in and checking out only 2 hours late and no booking for our room that night so the rush, pushiness, and over use of authority was uncalled for, we offered to pay additional monies for the late check-out time and our way of apologizing for any inconvenience our delay in departing our hotel room may have caused their housekeeping staff regardless of the fact that there were no future guests that were waiting for our room that night as the hotel was very quiet and at low capacity on a monday afternoon after last long weekend of summer..will never waste $700 on a 2 night stay there again, wouldn't even give them a 3 star rating for anything..

The location is great, near to the subway and bus stops. The hotel stuffs are really nice and friendly. The quality of the breakfast was ok.

The room didn't meet our expectations. There is a bad smell on carpet. Carpet seemed really old and the bedroom furniture upholstery was old with dirty spots on it. Great for location but not worthy to spend as much for a hotel room. This hotel doesn't deserve more than 2 stars. Won't recommend it.

The location was great- right near subway station, and the desk staff was kind enough to check us in early.

The rooms was smaller than expected, and had a bit of a musty smell.