Scandic Kungens Kurva

The location of the Scandic hotel Kungens Kurva was optimal for our visit at one of our customer. There was free parking which was also a plus.

I have never stayed at any Scandic hotels that have been so slow at checking (took over 37 mins) there was a very clear understaffing at both the check-in counter and at the restaurant. I asked for a quiet room away from the main traffic, but what I got was a room next to the elevators (which I asked to get swapped right away) the room I then got was in need of repair, as some of the utility was broken. (A problem the cleaning staff must have seen, not done anything about!) The restaurant was a complete nightmare as it was very understaffed and so unbelievable noisy, it took us 20 min just to get a seat one evening. We then waited another 15 min before finally giving up on the staff getting to our table to take our order, so one of us when by the bar and informed the staff we all took the buffet. Later when we had to pay we were waiting for another 10 to 15 min as the staff was so busy. The breakfast was far from perfect, and let's just keep it at that, in other words, there is room for a lot of improvement here as well. I have over the years stayed at more than 15 Scandic hotels, but ever had so bad an experiences like this. I, in fact, love the Scandic hotel concept, so how Scandic Kungens Kurva can be so far from the concept is a mystery to all of us on this trip.