Mostly everything was great. If a worker sees you they greet you. The bed was very comfortable and the room was great. The location is right by the mall so it's an awesome location. It is also a very quiet location.
Everywhere we looked online said there was continental breakfast however, there was not. Even when we checked in they said there was continental breakfast so we were very upset when we found out that wasn't true the next morning. The pool was small so not many people were able to get in it. There was a place where they could have a fire which would have been a great view. I get that it was hot outside but having the firepit lit outside would have looked nice.
The website said there was a continental breakfast and that was a lie. The restaurant/bar was never open. Having a small child that made it difficult when she was hungry we had to always go out to eat and she just wanted to stay in.
Nice stay overall
The pool, the lounge, the back patio area, and the staff.
The sofa-bed (it made my back hurt for several days) and the hot tub (out of order).
This hotel was very clean.
My wife and I booked our hotel through Kayak for our anniversary. It was a disaster trying to check in upon arrival. It took us nearly an hour to help the desk clerk understand that we didn't need to pay for our room twice because it was already paid for through Kayak. I showed the desk clerk my receipt and confirmation a dozen time, yet he insisted on swiping my card over and over. Due to this lengthy check in we were late to dinner and missed our reservation. We are extremely dissapointed.
Southern Hills Country Club ja Woodland Hills Mall sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 93 neliömetriä kokoustiloja, joihin kuuluu kokoushuone. Palveluihin kuuluu omatoiminen pysäköinti.
Perustuu 399 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
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