Tulsa hotellia

Plussat: Very pleasant and accommodating, beautiful hotel rooms were very clean

Miinukset: Would of enjoyed even more if room came with balcony.

Plussat: Good location.

Miinukset: I didn't like the pool area looking dirty. I didn't like standing in line to check in and being told I needed my credit card when I'd already paid for the room online. Then I had to go get my credit card and stand in line again only this time the line was much longer. I didn't like $6 being added to my room service meal.

Plussat: Location and pool

Miinukset: The room was too warm. Warmer than the hallway. The thermostat was on 60. someone came right away and said they were running things at partial capacity due to limited guests. Blamed it on the high temps and sun in window. Def in need of upgrading.

Plussat: They didn't mess with you even when you call them to come.

Plussat: Clean room and location

Miinukset: No

Plussat: I been there many times and it just seemed average

Miinukset: We were put on the 12th floor and it didn’t seem as clean as it usually is. There were stains of food left on the fabric chair that is with the desk and the water faucet was leaking when it was on, so we had to put a towel beside it when we had it

Plussat: Staff was incredible! Very friendly and welcoming.

Plussat: Location

Miinukset: N/A

Plussat: The view out of our room balcony was amazing!

Miinukset: We switched rooms twice. Both rooms had bedbugs and one of them had pee in the toilet when we checked in. We went down to complain and nothing was done except the room switch.

Miinukset: The beds were terrible, there was never a valet attendant after the first time I pulled up.

Plussat: We absolutely love our our lady that checked us in every time we come to visit Tulsa, she is so helpful and so sweet!

Plussat: We looked at various hotels in the downtown area with parking. This was one of the few with covered parking. The parking garage is attached to the hotel. The check-in desk staff were polite and professional. The check-in is on the second-floor lobby or you can use the automated check-in on the first floor (lower level). The front desk check-in staff was The restaurant and the bar was the only food service option open during our stay. The serving staff was very attentive and polite. The pool was also open, but we didn't use it because of time. If going to any Downtown event, this hotel is in the perfect spot and has some of the best amenities that you can find!

Miinukset: We had an issue with three of our room keys not working on the second day of our stay. We had to go down to the lobby to get it fixed. The size of the double beds is also a bit small. My husband and I didn't have a problem, but if you have kids who are sharing a bed, it might become an issue.

Plussat: Location, value, comfort

Miinukset: Dirty coffee maker, small screen TV

Plussat: I liked the location and the staff

Miinukset: The hotel was not as nice as it was lead up to be my hotel room had lots of marks on the walls and the bathroom door wouldn’t close along with that I only had extremely hot water.

Plussat: The view from our room was amazing. The room size is pretty large and it had a nice separation of eating, sitting and sleeping areas. I would stay there again, overall it was great. The staff was also wonderful!

Miinukset: The lighting is a little hit and miss. The bathroom was good, the shower was good. However, parts of the room were not lighted as well. It was almost like there were a few more lights needed/if there was one more section of lights with an additional switch it would be great!

Plussat: I can honestly say that I've never slept better or felt a more comfortable bed in any other hotel that I've stayed in. Super cool and convenient room layout as well. We'll be back for sure!

Miinukset: The location is a little bit harder to get to but it is downtown after all.

Plussat: Its in a good location and very clean

Miinukset: Charged my credit card 400 for incidentals. Still not gotten it all back. And air would not go below 75 was alittle uncomfortable.

Plussat: All the staff was so friendly and helpful! A special thank you to hotel employees.

Plussat: Location, Free wife, cleanliness, & price

Miinukset: I was double charged for the hold on the room charge.

Plussat: Easy to book, beautiful room and great staff!

Plussat: The location was spot on!!!! Close to everything we wanted to do and see!! Bonus: very close to our daughter, who we surprised by coming!!!!

Miinukset: TOO MANY DOGS ALLOWED IN THE HOTEL!!!! WE JUST DON’T CARE FOR STAYING WHERE DOGS ARE ALLOWED!!!! WE UNDERSTAND PEOPLE LOVE THEIR DOGS BUT HOTELS SHOULD BE OFF LIMITS!!!!

Plussat: Clean

Plussat: The Staff. Extremely polite, helpful especially under extreme circumstances

Miinukset: Trump supporters

Plussat: The front desk staff was friendly and helpful.

Miinukset: It wasn't as clean as I would have expected from the previous reviews. We never were offered a room cleaning or clean towels for a three day stay. We could hear neighboring rooms with a dog. Temperature was either hot or cold in the room.

Plussat: Atmosphere, historic building. Comfortable bed

Miinukset: No parking. No free breakfast.

Plussat: Historically cool

Miinukset: Room was not made up after our first night , no fresh towels or coffee

Plussat: loved the connector suite, but it was not equipped as expected. we had to ask for dishes and other kitchen essentials. no soap for kitchen, not enough coffee and coffee cups etc.

Plussat: Great location, friendly staff and great atmosphere!!

Plussat: Clean,kind staff,

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Very clean. Beautiful rooms.

Miinukset: Thin walls and old windows equalled super noisy rooms. Chirping fire alarm was a bummer as well. Had to switch to down grades room and have yet to hear from a manager about adjusting our nightly rate. There was never a manager available.

Plussat: All around I love the Mayo...

Miinukset: The only problem I have with the Mayo is the price. I understand it’s a one-of-a-kind hotel here, But I stay in hotels most of the year and would like to see some better deals on upgraded rooms.

Plussat: The staff was Awesome and even with the restrictions theym   o s  fun and took great care of us . The young lady at the front desk w very pleasant and knew a lot about the history of thismagnificent hotel .

Plussat: Great location and elegant decor and architecture.

Miinukset: Closed facilities. No problem if we had known, we would have eaten before checking in and brought breakfast items.

Plussat: Always good rooms and bed

Miinukset: Too much noise after 1am...

Plussat: Love the charm of this historic hotel! Very nice, updated rooms, delicious dinner in The Boiler Room, to include a nice glass of Pinot! Very centrally locates in downtown Tulsa. All of these things combine for a great experience.

Plussat: Right off highway. Easy to get to other places. Price was good. Beds looked clean. Pillows good.

Miinukset: NOT a casino hotel! NO spa a 3 star. Barely a 2. Needed repairs. Repairs that were. done not done well. Breakfast barely fair. No water pressure in sink, barely a dribble. Had to remove faucet strainer. 2nd night brought sleeping bag t

Plussat: Good location

Miinukset: They keep your deposit over 7 days after you check out

Plussat: Staff

Miinukset: Its was pretty old

Plussat: Close to our event.

Miinukset: The hotel needs a face lift and cleaning. More selection for the breakfast, more fresh fruit and bacon.

Plussat: Nothing.

Miinukset: It was in an extremely sketchy area that I did not feel safe in at all. The hotel itself was very dark and dingy, had a weird musty smell to it, the ceilings were extremely low, etc. I ended up leaving 10 minutes later and booking a new hotel.

Plussat: Location was great staff was polite rooms were clean

Miinukset: Hardly any food was served it felt like they weren't trying to feed anyone

Plussat: I enjoyed the service at the front desk when we checked in. The woman was very nice. They also had a really good continental breakfast.

Miinukset: I did not like the hot tub and pool area. The hot tub was very dirty. At 11 at night we were woken up to a family trying to come into our hotel room because the hotel staff had in the computer that no one was in our room.

Plussat: The staff and breakfast was good. I felt safe. Every thing was clean.

Miinukset: The surroundings are run down. Your place was nice.

Plussat: There was honestly nothing that I liked about this hotel.

Miinukset: When we checked in, we went to our room and walked in and the room was filthy and looked like someone else was staying in there, it had not been cleaned and we checked in at 7pm. We went to front desk to tell them and they just said "it happens". Also, something very sketchy happened outside when we first got there and we did not feel safe here.. The indoor "heated" pool was freezing cold and tiny. The breakfast consisted of 2 items, and the waffle maker was broken. Not a place i would say was cleaned very often or very well. I will never stay here again. Spend more, stay somewhere else!

Plussat: The staff was very friendly. The beds were very comfortable.

Miinukset: I was not told when I made the reservation that I would be charged a deposit when I checked in. The hotel n could have been a little bit more cleaner. There was a funny smell outside in the hallway.

Plussat: Nice, clean and comfortable stay.

Miinukset: I just wish I could’ve stayed longer.

Plussat: El desayno fue espectacular, el personal muy amable.

Miinukset: La limpieza de la piscina. El tamaño de la habitación. Las almohadas.

Plussat: over all with the COVID restrictions it was a very pleasant stay great views of Tulsa downtown

Plussat: Location was wonderful. Very nice, modern hotel; the market was fantastic.

Miinukset: I was to have a room with a mini refrigerator, but the room didn't have the refrigerator. The food, beverage, and snack prices in the market were a little high.

Plussat: Close to my event I felt safe as a single woman Parking practically by front door Excellent food and breakfast Staff were right on top of everything.

Miinukset: There was no snack shop open after 10 pm nor room service. The area around the hotel had no place to get food or drink. Had 3 lights out in my room.

Plussat: Location and parking

Miinukset: No refrigerator in room.

Plussat: Comfortable bed, arm chair, and desk area.

Miinukset: Temp control in the room was bad. Set at 61 and barely cooled down. Staff was brusque & unhelpful (2 different front desk staff. 1 at check-in/for a couple of questions after check-in & 1 at check-out. Neither was stellar) I expect better at Double Tree.

Plussat: Cookies and water which I did not receive.

Miinukset: Staff was extremely rude. Felt like discrimination. The room was dirty. The curtains had holes . Blood on pillows,the lightbulbs broken, bathtub did not drain. Did not have the pool available during any hours. Did not offer shuttle service as promised.

Plussat: Cookie at check in, friendly staff, quiet room.

Miinukset: Smell of chlorine in entry. Charge for parking.

Plussat: It was quiet

Miinukset: I was not told that there was no hotel housekeeping services. I asked for my trash to be emptied and it never happened. The parking validation was not explained properly and there was no microwave in the room

Plussat: The bed was comfy enough

Miinukset: Could only get 2 double beds for husband and me. When I asked for complementary cookie they are known for I got 1 for me and my husband total. We couldn't share a bed but we could share a cookie became joke of the stay. Shower had dots of mold in grout.

Plussat: Clean & safe

Miinukset: Had to pay 12$ for parking BUT I ended up paying $15 cause I left the parking garage to pull up to the front of the hotel to check out. The hotel did not refund me.

Plussat: Location. Renovated lobby. Excellent desk staff really went above and beyond!

Miinukset: Nothing

Plussat: Check in employee was rude

Miinukset: It was not clean

Plussat: Good clean room great location and secure elevators

Miinukset: No

Plussat: It was clean and the workers where friendly.

Plussat: The ladies at check in were wonderful and welcoming.

Plussat: The staff was great!

Miinukset: Lack of attention to detail. The first room I went to was not ready for guests because the bed wasn't made. Then, the second room had candy wrappers in drawers. Hair all over bathroom.

Plussat: Staff was super pleasant and helpful.

Miinukset: The fridge was turned low when I arrived. Took a while for it to be food safe.

Plussat: Staff

Miinukset: No microwave, not very clean, pool was dirty, air conditioning was horrible, no parking, had to pay to park.

Plussat: Customer service and location.

Plussat: The breakfast and staff in the Grill were great! The location was perfect, close to family, friends and restaurants.

Miinukset: We called to see what amenities were and were not available before we booked. We were not told the parking garage would be closed, so we had to find somewhere/anywhere to park. We asked the front desk where to park; her response was anywhere in front or on the side of the hotel. Why was the garage closed, anyway??? We were very disappointed. The officer says he informed the front desk to ask the customer to move at 8 a.m. We were not informed. He came back several hours later, I got a ticket for parking. Thanks a lot.

Plussat: Friendliness of the staff; even at 11 pm at night.

Miinukset: No ADA ramp into the front of the building. Nor anywhere else that I could see.

Plussat: Beds were very comfy. The local cafeteria had great food ... although a little pricey.

Plussat: Bed

Miinukset: Parking

Plussat: It's an exceptional hotel.

Plussat: Location

Miinukset: None

Plussat: Clean And comfortable

Plussat: Location is good. Check in staff was nice.

Miinukset: I was charged a $150 fee and accused of smoking in the room by the manager. Funny part is, that I don't smoke. Apparently the smoke alarm had gone off after almost 24hrs I left the hotel and when he walked in, he smelled tobacco.

Plussat: The space was great for me and my kids

Miinukset: Nothing to dislike

Plussat: Hyatt Place is my hotel brand of choice among hotels of this class. Rooms are spacious and well appointed; comfortable beds; quiet rooms; and breakfast is outstanding (including lots of variety in fresh fruit, steel cut oats, and roasted potato medley).

Miinukset: First room reeked of cleaner (large wet spot on carpet; hotel was not full and this should have been taken off-line); second room smelled bad; third was good. Also, was told that breakfast was 7-10 but it was 6-9; almost missed it. Still an excellent stay

Plussat: Great location!

Miinukset: Could see through the coffee....it tasted like hot water. We ate breakfast out each day so as not to have the coffee.

Plussat: Clean

Miinukset: I wish there was food

Plussat: There wasn't enough toilet paper.

Miinukset: The breakfast. We were all expecting a buffet style. However due to Covid-19 it is understandable.

Plussat: I had a great stay. The beds were extremely comfortable. The staff members were very friendly and accommodating. I will definitely go back.

Miinukset: The only thing that I had an issue with was the fact the my key that was suppose to let me into the side entrance did not work the entire time. I even had the staff reset it and it still didn’t work. My sister had one that did work so we had to make sure that if one of us left without the other the right person had the right key

Plussat: Location and ease of check in

Miinukset: No

Plussat: Great staff and location

Plussat: nothing

Miinukset: Ac did not work in either room. Did not have maid service. Did not have any milk for cereal and nothing for creamer for coffee. I was told by the manager I would get a free night but did not receive that on my bill. I want a credit on my statement.

Plussat: It was quite and they let me check a little later.

Miinukset: No TV remote

Miinukset: Roaches in hotel room, and roaches crawling on serving table for free breakfast yuck!!!

Plussat: Liked nothing about this hotel

Miinukset: Room was nasty. Popcorn crumbs in the bed along with other dirt. Mold and stains on walls, floors and chairs. Writing on wall behind bed. Place was absolutely disgusting

Plussat: It was cheap

Miinukset: I asked for downstairs and was put upstairs and had to go back to the desk three times for various reasons I have a bad leg and knee

Plussat: Location, price, front desk staff was professional

Miinukset: Killed 7 roaches in our room, one was alive in the microwave, one dead in the mini fridge. Housekeeper stepped on one while getting her breakfast and left it on floor. Housekeeper knocking on our door in morning when we obviously had not checked out yet.

Plussat: Terrible check in. Property is not worth the money or even for free

Miinukset: The check in terrible. The rooms terrible. Not clean

Plussat: Dirty and gross

Miinukset: Everything

Plussat: absolutely NOTHING

Miinukset: everything from the staff to the rooms themselves. I guess you get what you pay for, but they suck at the basics. The staff acted like they didn't want me there. No cleaning service. No towels. It took trying 3 rooms to get a livable one.

Plussat: That my two nights was up!!!!

Miinukset: Yes it was ragity , it smelled stell, will never stay again!!

Miinukset: They over charged my cc and never refunded.

Plussat: Staff are all very friendly and helpful. Location is very convenient to 1-44.Heater worked very well. Room was quiet and was able to sleep well at night.

Miinukset: Saw a few bugs in the room. Nothing serious.

Plussat: The pool was good

Miinukset: I had to plug the microwave by the sink in a faulty plug in that was hanging from the wall! That was scary! The microwave was originally on the fridge but noplace to plug it in at! There were little pillows on the bed, but we made do on them.

Miinukset: Not enough parking on front side of building

Plussat: location

Miinukset: Open space style with doors

Plussat: How each room had a great kitchen it was well kept up, it look like the room was new.had a great smell

Plussat: The view and the room was good but wasn't the room I booked

Miinukset: Didnt have our room that we booked and never had towels or staff to assist us

Plussat: While stayin there, they charged my credit card for the pricd of the room. When I called them on it they said they would credit my card, but instead I now show an additional charge on my card for another night.

Miinukset: I've spoken with them several times to no avail, someone needs to resolve this.

Plussat: Was great , clean ,

Miinukset: Wanted muffins there was no breakfast , only coffee

Miinukset: No microwave plate in microwave. Tv didn't get some channels. The fan on the HVAC unit when it worked sounded like an airplane taking off.

Plussat: Again very bad experience this time as extended stay america hotels have gone bad and look like more of a gardev1 motel. I am never going to book these hotel. Basic amenities we're not working maps,

Miinukset: Again very bad experience this time as extended stay america hotels have gone bad and look like more of a gardev1 motel. I am never going to book these hotel. Basic amenities like some non working

Plussat: Kitchen

Plussat: Didn't eat

Miinukset: it took several tries to get a hold of the night guy, he told us it was too late to do a check in. That the place did not take late check ins. If I had known they didn't do check ins after 8pm I wouldn't have booked at that place

Plussat: Clean rooms

Plussat: The beds were comfortable. The room was spacious and quiet. The upper floors were accessible by elevators, not just stairs. The grab and go breakfasts were muffins and granola bars and were good. Security cameras gave a sense of safety.

Miinukset: It was difficult to get to. You could see it from the ramp but had to drive to the street behind it. A GPS will take you to the building.

Plussat: location. Parking garage.

Miinukset: the mattress on my bed was quite worn out.

Plussat: That pets are allowed

Miinukset: Not as clean as it could be

Plussat: Everything. Its clean the people are kind and understanding..

Miinukset: I was on the 8th floor with a beautiful corner suite and a nice view

Plussat: very nice

Miinukset: The internet was bad but other than that I love the hotel and all of the people. I am a platinum member with marriott but will stay at this hotel again because the staff is nice and responsive.

Plussat: Beautiful hotel!!! Very clean and comfortable. Everything about booking and our stay while we were there was great and went very smoothly. Exceptionally friendly staff as well!!! Will definitely stay here again.

Plussat: There was no breakfast. Staff was very friendly

Miinukset: Could not get the tv to work very well

Plussat: Customer Service

Miinukset: N/A

Plussat: Very nice room. Parking garage was nice and no charge. Tv channels were nice and plentiful, bed was comfy. Elevators were fast.

Miinukset: Long walk from garage to room.

Plussat: Great location

Miinukset: A little unkept.... it’s overdue for a renovation but I’d still stay there again and probably will.

Plussat: Great beds

Plussat: The location is great.!!! The beds were comfortable and the balcony was nice.!! The hotel is located in a beautiful setting. It feels like your way off the beaten path. Lots of trees and greenery.

Miinukset: It feels a little old and the value just isn’t there. I think the current Covid-19 issue is a big part of the problem because the restaurant and bar were not open. That being said, I would stay here again.......

Plussat: Spacious room, great view, loved the walking path close to hotel.

Plussat: The swimming pool

Miinukset: House keeping is poor. Roaches in the room and refrigerator.

Plussat: The pillows are pieces of foam. The sheets were stained blanket was burnt. No iron or coffee maker or ice bucket or refrigerator no soaps. No housekeeping on weekends. vulgarity on power box. Phone didn't work. 1/2 of acc didn't work no clasp lock on door

Miinukset: Cleanliness pool was closed no clasp lock profanity on plug box no house keeping on weekends

Plussat: It was cheap

Miinukset: Everything. I was in a non smoking room that reeked of smoke. It was dirty. I just hope there weren’t bed bugs. It was aweful. I showed up at about 6pm and had to check in through a plexiglass window while standing in a puddle of water. I only chose this place because I had to come into town for a funeral and it was close to where I needed to go. Wish I would’ve looked more.

Plussat: Bed and tv

Miinukset: No pool or breakfast

Miinukset: My room door did not close properly and TV didn't work. Called front desk and was told there wasn't anything he could do about it.

Miinukset: Non smoking rooms smelled like smoke. There were people loitering in the halls. It did not appear to be a safe place.

Plussat: Did not give me room said 50 diposti

Plussat: Clean

Miinukset: Hookers outside

Plussat: It was nothing about that place I did not like

Miinukset: The room was not clean the TV didn't work properly people knocking on our door the room was horrible

Plussat: Location to airport and low price

Miinukset: Really awful accommodation. Old building, cigarettes on the sidewalks, dirty sheets, and the toilet seat had blood on it and was not clean.

Plussat: Commute each day.N

Miinukset: No coffee in the room. Did not fulfill agreed request for refrigerator until last day, knowing that I would arrive after daytime hours.

Plussat: Easy check in.

Miinukset: The cleanliness...mainly the bathroom & shower.

Plussat: The hotel was modern and clean

Miinukset: It was very loud .. Lots of kids and people running up and down the hall.. People knocking on doors very loudly at all hours of the night not very relaxing

Plussat: We love how clean and spacious are! The beds are amazing!!!!

Plussat: Friendly workers

Miinukset: No

Plussat: Cleanliness, Friendly staff

Plussat: Staff was very friendly

Miinukset: Our room did not get cleaned during our stay

Plussat: Everything , despite how busy they were they made everyone feel at home :) simple things like opening doors for members and pressing the elevator buttons as customers approached are just some of the few things to say the least . . It was great!!

Plussat: The rooms had plenty of space. Beds were comfortable and had lots of pillows. We had a large sized mini fridge too. The shower was large sized. The rooms were plenty cool as well. The location was quiet and right off the highway with lots of food & shops

Miinukset: The hotel lobby was hot! No air working in the elevator or halls either. No ice machines available we had to wait for staff to get ice. CONSTRUCTION was going on and woke me up one day hammering right below our room. Dogs were allowed and pooped outside.

Plussat: Everything

Miinukset: There was ants extremely bad in the shower and on the walls and near the headboard.

Plussat: The facility was great

Miinukset: The shower water flow!

Plussat: Nice hotel.

Miinukset: Reception front desk customer service

Plussat: The service was miraculous. Daytime or evening service was very grand. I will be back again.

Plussat: This whole building was very unique and fun to be in. The room itself was phenomenal in the floor plan and the decor. It was very modern and fun. The bed were very comfortable and clean. We had never stayed at this hotel before and were very pleasantly surprised from arrival to departure.

Miinukset: Absolutely not a thing. The price was right, the atmosphere was calm and welcoming. There was no part of our stay that my family did not like. We look forward to staying again very soon.

Plussat: Nice swimming area for the kids the some of the older kids out there were getting Rowdy and knocked my granddaughter down. There was nobody watching them

Miinukset: We went down to eat their complimentary breakfast. In found out that it wasn't complimentary unless you had checked in 2 different places which nobody told us and so we had to pay for our breakfast. Had a smell to the hotel. Had a smell to the hotel

Plussat: Nothing

Miinukset: It took 30 minutes to check in because the night shift had not been trained so couldnt navigate the computer system or reach her manager. She reported this to the three of us standing in line and the couple ahead of me finally left to find another hotel!

Plussat: Stayed on the top floor, maybe this was a factor but... The shower lacked hot water all 5 days we stayed. Lukewarm is the best we could get. The staff apologized saying that would be addressed on. If it were not for the kiddie pool...

Miinukset: Lack of hot water

Plussat: Room was great for the price we paid

Miinukset: Roach crawled across the bathroom floor not long after we entered

Plussat: Nothing

Miinukset: Everything

Plussat: The kids loved the pool. The hotel is a little outdated but that doesn’t bother me. The room was fine and the staff was very friendly. I will probably stay there again.

Miinukset: It would be nice if there was some sort of breakfast included.

Miinukset: Hall floors were wet the whole week. Toilet ran more than should have. This place needs renovation bad.

Plussat: Staff were extremely nice and location.

Miinukset: Room very outdated and in need of repairs, also not cleanest. Room had a bad smell.

Plussat: DO NOT BOOK HERE. MOTEL 6 is safer. Walking out the door to go to a different hotel. This place is horrid.

Miinukset: Took them 30 minutes to check me in. I was the only one in line. Instead of holding $ for incidentals they charged my debit card the room price twice. Still fighting with the front desk about a mysterious 12.45$ charge I never made. Room smelled like sm

Plussat: The area and the pool for the kids

Miinukset: The cleaning

Plussat: Nothing at all

Miinukset: We arrived at 11:00 pm they did not have a room for is. After two hours they gave us a room with two reclining chairs that smelled like cigars. We complaint and moved us to a room that has not been serviced and they sent security only to change the sheets

Plussat: They had really neat indoor pool for the kids.

Miinukset: Checking in that night they were still having to go clean a room. Pool water was freezing. The mattresses were so lumpy & uncomfortable, bathroom was outdated & felt dirty. I really wanted to like it for the pool but was very disappointed.

Plussat: Everything but breakfast

Miinukset: Breakfast

Plussat: Loved the room. The washers and dryers did not work and just took my money.

Miinukset: He staff acted like it the where being out out when asked for help or to do anything. The lady working the front desk the second to last night was very rude and tried not letting us in our room saying that we weren’t checked in when obviously we already paid. Nd it also took three weeks to get the deposit back.

Plussat: The rooms were quiet.

Miinukset: Where do i begin? Immediately upon check-in, the rate was higher than booked, plus there was an additional $50 hold for incidentals, parking was $8 and the lot of 200+ spots had maybe 8 cars in it. The pool was not opened, even though OK was ok for pools to be open. There were no breakfast options. We were given rooms all the way on the opposite side of the elevator and I have a hard time walking. The room was set on 66 degrees and I still woke up sweating from heat. The vending machine on the 2nd floor was not stocked, So there were no food or drink options unless you went to the front office and paid $4 for a Hot Pocket.

Plussat: The location is perfect you’re right by the highway and some really good comfort food restaurants.

Miinukset: My view from the room was of the roof and the air ducts on it. I was near by an a/c unit so it was noisy. My room didn’t have trash bags in the can. And the fridge didn’t really seem cold.

Plussat: Location

Miinukset: Hotel was dated and carpet looked worn in first room. We asked to move and they accommodated us but first room was very worn.

Plussat: We had a beautiful vied plenty of space and a bed you melt in...

Plussat: This hotel is elegant, comfortable, and clean. I plan to stay here the next time I’m in Tulsa. Excellent experience!

Miinukset: Nothing

Plussat: The location

Miinukset: Everything was closed due to Covid 19 but I still paid a price as if everything was open.

Miinukset: Don't stay at the room that day the pool was closed and my money has never got back on my card.

Plussat: Location

Plussat: With the exception of the previous two items. Hotel is beautiful and centrally located. I would definitely recommend it.

Miinukset: Short toilets for someone 6'2. And traffic noise all night.

Plussat: It's location.

Miinukset: Yes, the hotel rooms need upgrades. The room had an order. We switched rooms because the bath tub was dirty.

Plussat: Location was perfect for our needs

Miinukset: The city was working on the street & accessing the parking garage was difficult.

Plussat: Location was easy to get to, and close to Route 66 locations

Miinukset: There was an open bar of soap in our bathroom when we arrived.

Plussat: Nice staff, rooms are clean

Miinukset: Beds are hard

Plussat: Siisti hotelli, hyvä aamiainen ja sijainti.

Plussat: It was extremely quiet. The room was fairly clean. They seem to have gotten rid of their rule that you must pay for parking, which is good. The location is good.

Miinukset: The breakfast and the workout facility were closed due to COVID-19. Get the door handle fixed in the parking garage. I hurt my handle multiple times trying to open in. It only opens upward and when you open it, it's easy to smash your hand. There was a random person hanging around the parking garage at all hours of the night. She would go in and out of the building. Not sure if she was staying there or not. Elevator starting to look pretty crappy inside. The hotel was renovated a few years ago, but it seems like small issues are being ignored.

Plussat: Very modern and nice. Bed was comfortable.

Plussat: Price. Free wifi, parking and breakfast.

Miinukset: Cleanliness can be improved. Low water pressure in the shower.

Plussat: Horrible service not worth 180.00 a night. Toilet leaves all over floor and tub shower didn't operate well. Should of stayed at doubletree

Plussat: Nothing. The AC did not work. Could not even stay there.

Miinukset: Yes. The AC was out completely in the whole hotel and they did not try to help or reconcile anything.

Plussat: Friendly and cozy. Very nice staff and atmosphere in general

Plussat: I loved the location cos it was so close to BOK center . I loved our room. The bed was comfy the room was comfy also. The hotel was extra clean . The staff was great . The breakfast taste so good . Usually I do not like hotel food to good . I will co

Plussat: Free parking

Miinukset: No swimming pool, breakfast wasn’t very good.

Plussat: Hotel employee was great!

Plussat: Room was comfortable decent shower...

Miinukset: Location not so great...

Plussat: The staff were very friendly and overall, it was a good hotel. You can see they are putting in effort to make it nice. Great place to stay for a night or two.

Miinukset: It was a fairly nice hotel. The area seemed kinda sketchy. The top blanket throw on the bed had hair from many different people on it, so we pulled those off the beds. Aside from that, it's a good place to lay your head for the night.

Plussat: I loved that it was 2 separate rooms. It was a quiet place. There are 2 T.Vs one in the living room and one in the bedroom. I would definitely stay here again.

Miinukset: The only complaint I have is the toilet leaked!!! We just put a towel down it was only for 1 night.

Miinukset: Room was dated and carpets were not clean. Mattress needs replaced.

Plussat: Location was right off freeway.

Miinukset: The room was dingy. There was a dirty towel hanging in bathroom. There was a spider in my bed. They never cleaned my room during my 3 night stay. Emergency exit and vending/ice blocked due to construction. Not a great experience.

Plussat: Location, close to freeway, quiet, good free breakfast, coffee bar, had a 1BR suite, was a REAL suite, door between Lvrm and bdrm (not a glorified studio with an entertainment center between the living room and the bed, mini fridge & microwave.

Miinukset: Only thing is theres no elevator, stairs are OK, but when you have suitcases its a bit of a challenge, but overall, great stay, staff and customer service.

Plussat: Location off the highway is excellent, neighborhood and exterior is lacking though

Miinukset: Trim hanging off my doorway and got caught in the door every time I opened it. "No bathroom available in lobby area during chdckin claiming it is being renovated, pool is very neglected, they do charge parking to leave your vehicle there if you travel.

Plussat: Staff is super sweet. WE enjoyed our stay and being close to the front door, desk and kitchen.

Plussat: Everything about this hotel..clean, comfortable and staff is very helpful and friendly. Very accommodating.

Plussat: It was a bed for the night.

Miinukset: A little rough

Plussat: I expect more from the rating. In less than desirable location. They were remodeling, but not sure how long they have been in the process. Paint peeling off walls, scaffolding on outside. The one positive was the night staff was great we checked in late

Plussat: The King size bed,the hotel was quiet and peaceful. It was near the freeway and places to get food.

Miinukset: Staff was rude to me and talked down to me in a manner that was somewhat degrading. The linen on the bed was dirty as well as some of the towels and wash cloths. The room was also dirty with no Ash trays.

Miinukset: Housing cleans the room but does not replace towels. Had to ask for ice bucket and trash can. There were homeless people hanging out by the dumpsters every day, lots of homeless people in the area.

Plussat: It was really really cheap for a place with free parking and free breakfast.

Miinukset: The pool was a joke, it was loud and very run-down. The free breakfast was almost inedible. The guy tried to change my reservation to a smoking room then charge me more for a smaller room when I asked for the original reservation.

Plussat: The lady at the front desk, and the main boss first off. The very large screen t.v, the room when we first came in was very warm but their system was extremely fast in cooling the room! I loved home the room had a lot of room for us. The beds were a very large queen sized and the floors were the fake wooden floors. The beds had wheels on them, so we could adjust them away from the air conditioner.

Miinukset: The location and what it was around. I noticed some strange activity around the dumpsters sounding like a thunderstorm at night but other than that, that did not effect the safe feel of the hotel and the professionalism that the staff carried. Maybe because we were so sleepy! Very nice and pleasant staff. They made the hotel more beautiful than it already is!!

Miinukset: I had to change rooms because the ceiling leaked in the first one and in the second one the window leaked, the tv stopped working, the door knob on the bathroom door fell off, the water pressure in the shower was so bad I couldn’t even use it

Plussat: Price, good beds and room.

Miinukset: Lingering smell of cigarette in the hallway

Plussat: Nothing

Miinukset: The staff was horrible. They weren't patient enough to wait for the corporate office to contact the front desk and explain that I did actually make a reservation. And then sent security to throw my belongings out in the road. I was humiliated.

Plussat: Nothing

Miinukset: The staff is horrible. They threw my stuff out in the road.

Plussat: Nothing

Miinukset: Everything

Plussat: The room was nice and spacious

Miinukset: Whole hotel smelled like cigarette smoke even the non smoking rooms. The room next me fought the whole night.

Miinukset: They need do update some things for sure. The furniture, and microwave and fridge are all outdated and in bad condition. Even the bedding. But it was clean. Just ran down.

Plussat: Price

Miinukset: Rude employees.

Plussat: It was very clean

Miinukset: There is no refrigerator or microwave.

Plussat: Location and ease of booking

Miinukset: There is no microwave or mini fridge in the rooms. The AC was out for a few days.

Plussat: Location and price

Miinukset: The ants. There were ants in my room- to their credit, they moved me to another room. But the air conditioning in the 2nd room wasn't great.

Plussat: People were nice.

Miinukset: A/C was out and when it came back on our room never cooled off. It was 95 degrees in our room. Could't cancel due to no refund.

Plussat: The bed was very comfortable. The room was clean. Staff was kind and helpful.

Miinukset: Nothing

Plussat: The lobby was nice

Miinukset: Smelled as soon as we got off the elevator. All the walls were damaged from repairing water leaks in the hallway and smelled of mildew. Our lights did not work in the room. We went back down stairs and checked out the hotel didn't meet expectations.

Plussat: Location to the ball feild we were playing at

Miinukset: The bedding was down graded from the last time we stayed

Plussat: I liked the layout of both the hotel and our room as well as the design.

Miinukset: Unfortunately the ice machines were down and the vending machines. The pools were closed and the breakfast wasn’t complimentary.

Plussat: Location

Miinukset: The breakfast was minimal and way overoriced- serve yourself,paper plates plastic cutlery no service.

Plussat: Location was perfect for my needs.

Miinukset: Rooms and hallways look and smell tired and sad. There was no food service available except for breakfast. I was given no suggestions for places nearby that would deliver. (It was pouring rain when I checked in). No refrigerator in room, although there was a cabinet that appeared to have housed one at one time. Ice machines were not located on every floor. I had to go up or down to a floor to get ice. In the midst of the pandemic, it caused me to be exposed to additional people while riding the elevator. Room was ok, but just seemed old and outdated.....and not in a quaint, historic way.

Plussat: Peeling wallpaper in room. Ice machines not working on multiple floors. No refrigerator. Cable didn't work until maintenance call. Staff cleanliness was very poor. Long lines to check in. Printer didn't work for receipt at front desk. Room keys consistently did not work. The place was run like management was not present. Will never stay there again.

Plussat: The location was great

Miinukset: The A/C wasn’t working on Monday night. And was off all day Tuesday they didn’t have it on there website. It didn’t start cooling off till about midnight Tuesday night. They refund for one night. It needed to be for two night.

Plussat: Beds very comfortable

Miinukset: Room was dark. The ramp next to my room was slippery

Plussat: It was nice and quite, the rooms were clean and comfortable.

Miinukset: That they held a $150 deposit on my card. Its been almost 5 days and they still have not released my money they are holding.

Miinukset: Needed a real breakfast bar NOT bags.

Plussat: Price was extremely reasonable.

Miinukset: Found a pair of shorts and underwear on the floor beside the bed-apparently from a previous customer?? Toilet was having issues.

Plussat: The front desk receptionists were all very helpful and courteous. The location is relatively central and just outside of quarantine areas so that wasn't an issue.

Miinukset: The overall condition of the hotel is showing its age and it needs to be updated.

Plussat: Spacious with table and 2 chairs rather than the usual one. I loved the shower hot/cold control and the towels were plush rather than small and scratchy.

Miinukset: The carpet had a small area in front of the refrigerator that was sticky and the frogs outside around the pool were loud.

Plussat: Easy access to parking

Miinukset: Room was supposed to be compensated due to feces being left on the bed but wasn't.

Plussat: The pool

Miinukset: The staff was very rude basically said I was liar NEVER COMING BACK

Plussat: Location

Miinukset: Part of the ceiling in the bathroom was coming apart. Occupant next door was outside on balcony talking and the noise came straight thru the walls into my room.

Plussat: Very clean and no homeless

Miinukset: Pool was closed ..only had sack for breakfast

Plussat: Great room for the price.

Miinukset: Check in didn’t go as smoothly as it could have.

Plussat: Hotel was right off the highway. Bed was very comfortable. Room with clean

Miinukset: Front desk lady was a little unprofessional. Yelling at staff while checking me in. The 100 dollar deposit is a bit much

Plussat: The quiet and location of the property.

Miinukset: Need to have better information as to where ice machines/ soda machines can be found.

Plussat: No breakfast, the location was great, the room had a water leak and the toilet was clogged. I reserved a jacuzzi king room only to have my money took off of my card and then was notified that booking.com had the wrong price. Then i had to wait 2 days before my money was placed bk on my card.. but it really was a downer..

Miinukset: The rooms could have been in better shape. And the false advertisement needs to stop

Plussat: NA

Miinukset: Nope

Plussat: Location

Miinukset: room was never cleaned.....bug city......very poor wifi

Miinukset: holes in the wall, towel rack torn loose on one end, the people in the room above had a large dog running and jumping, dog poop all along sidewalk

Plussat: How clean and welcoming it was. Nice staff an location!

Miinukset: The television was stuck on 1 channel couldnt change it! We was in a non smoking room with burn holes in blankets. Garbage disposal didnt work at all! Other then that was a good stay for desent price!

Plussat: Nothing

Miinukset: The room I rented had crappy pillows and nail polish on the floor and table when I rented it they kept my deposit for this I will not ever stay here again they make you pay for already existing damages

Plussat: Location was great for accessing all the places I need to go to

Miinukset: It smelled like smoke (was told it was nonsmoking) It was not clean The floors were dirty It had standing waters the bathroom It rained inside the room Told the office ( they said okay thank you) Paid too much for the accommodations of this room

Plussat: Very quiet

Miinukset: The TV doesn't work upstairs

Plussat: Nothing.

Miinukset: Not well maintained and some real low rent people LIVE at the hotel. Lots of shady people moving about the property.

Plussat: I liked the size of the apartment and the fact that it gives you privacy.

Miinukset: It could have been a little better quality. Needs to be updated.

Plussat: Absolutely nothing!

Miinukset: The room was filthy, closet doors falling off, bathroom door wouldnt close, and people running around all hours of the night knocking on doors and windows. We got zero sleep, because baby was woke up so many times by all the noise.