The Beach Tulum

Me and my husband stayed nights days for our honey moon, this hotel exceeded all our expectations. I am the first to do a good search before staying at a hotel and this had to be special since it was our honey moon <3. Lets start by the fact that they actually take the time to write an email a couple of days before to confirm everything (not a computer, but actually the staff takes the time to do this) so even before arriving I was already impressed. As soon as we got to the hotel, everything and I mean everything looked so clean, calm and pretty. Everyone welcomed us with warm smiles and greetings. The front desk personal ( and I am so sorry I do not remember her name, was amazingggggg) She help us with everything all through our stay, we booked a couples massage (better than good, having the massage while hearing the waves was beautiful and relaxing and the cheese platter and chocolate strawberries after was just the cherry on top). We also booked a private tour to COBA and some Cenotes (she recommended this to us, and I was beyond impressed) The tour guide's name is EDWIN if you are ever in the area and what a private tour please find him; we recommend him 150%. The tour was fun and educational, BONUS the guy takes AMAZING PICTURES. We got free breakfast, guys you can eat and drink anything from the menu... AMAZINGG !! We ordered and went to eat to Ziggys and all bars in the hotel, all amazing.. drinks and food were spectacular. Our favorite servers were Rosalba and Luis, these guys served us like Gods... AMAZING SERVICE to say the least. We also meet LUIS up front; greeted us every day, got us taxis, helped us with our bags, towels, I mean everything... The room was beautiful, it was decorated with flowers it was such a beautiful gesture when we got there. For all our stay the room/bathroom remained clean, the AC worked wonders; we slept with the slide doors half open to hear the waves at night and the room remained cold all night long.

A mini fridge in the room would have been great

The location is great. The best thing about this hotel is the staff who answers all your needs. From the bartenders, the concierge everybody was extremely nice, helpful and courteous.

The beach was not really swimmable for the lenght of our stay due to seaweeds. However, this is obviously not the hotel's fault.

The Beach Tulum was amazing!!! The rooms are so beautiful! The location of the hotel was perfect and they allow you to rent their bikes for free which is perfect for riding down the street. Walking distance to all restaurants and bars. They use Whatsapp for their room service and you can choose from Ziggys or Frescos, both places had awesome food!!!! Great options for vegans and vegetarians! WiFi is slow but it does work. The pool is so beautiful and the place is quiet not like other loud hotels. It really is an amazing place to stay if your looking to stay in a tulum! Definitely would stay again!