Ana y Jose Charming Hotel And Spa

Ana y Jose is a beautiful property with an attentive staff. The daily breakfast was amazing.

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Absolutely stunning and great location to all the fun spots. Perfectly placed to be out of all the commotion, too. We loved our room. Highly recommend requesting the one with a connecting pool. The staff coordinate with my friends to make my bachelorette super special!

The staff at Ana y Jose was excellent, whether at the lobby, by the pool, or on the beach, everyone there made you sure that you had everything you needed. The included breakfast was fantastic, especially the assorted breads and the Mexican dishes.

The room needs more space to put away clothing. We had a smaller room located near the pool that we enjoyed but the lack of a dresser was a bit uncomfortable at times.

Breakfast menu was great - local cuisine options as well as typical breakfast options, complimentary basket of pastries and fruit was great Room was huge and modern and had access to semi-private pool (Room name: Atardecer) Hotel grounds are beautiful and always clean. Great facilities incl outdoor bathroom/showers and towels Location is great very close to many bars, shops and restaurants - better location than some of the fancier hotels further down the road Seaweed problem is everywhere although much less noticeable at Ana y Jose

Bicycles for hire looked old and unclean - dispute with hotel about bicycle wanted refund after short use due to its old appearance but hotel staff were adamant because contract was signed I had to keep bike and did not consider offering me refund nor alternative newer bicycle

The place was so tasteful and extremely comfortable in most respects. The staff were wonderful, helpful and kind. The room was beautiful and extremely well maintained. The view and beach set up was so perfect and Thoughtful in not being overdeveloped.

The only bummer was the extremely loud traffic on the road . Our room, albeit wonderful, was right on the road and we had great difficulty sleeping because of the trucks etc. The staff were as accommodating as they could be to remedy the situation but there is little you can do. Tulum is overdeveloped.