Yoga Shala - Adults Only

Yoga Shala Tulum website is misleading. My research on Tulum hotel district painted a quaint and "rustic chic" area surrounded by peaceful jungle and ocean; a place where you can relax and enjoy the natural beauty of Mexican nature. The district likely was all of that a decade ago, but not anymore. The late night (i.e., 4 am) roaring noises from karaoke bars (with bad signing) and pounding of techno music ruined our sleep, and as results, our stay. Tulum hotel district has become an overpriced tourist trap designed for young party goers with means. Yoga Shala Tulum is a rustic boutique hotel build with logs, branches, and straw roof. The “windows” are openings in the walls covered with mosquito nets. All very charming including the staff that do their best to help you. Yoga Shala's website promises you a quaint, quiet, rustic chic lifestyle close to nature. Unfortunately, it is not the case. The quaint building has no sound proofing what so ever and is located in the middle of the Tulum hotel district. Over the years it found itself surrounded by roaring bars that cater to party goers. This fact is not disclosed on the Yoga Shala website. You are being misled. We booked 6 nights with a no cancelation policy. After three sleepless nights, we cut our lost off and ran away to Cozumel to find some reprieve (which we did). We informed the staff of our reason for leaving but, to this date, they have not offered any compensation such as partial reimbursement. I understand Booking.com policies but, somehow I find it dishonest for a boutique hotel to mislead you into booking something that is not. They have our money but, we did not have the promised good to match it. If that had happened in Canada, we would have received reimbursement or credit or some compensation since the hotel did meet the end of its bargain.