Tyler hotellia

Miinukset: My tv wasn't working and staff wasn't unavailable to fix it. Unable to look at tv

Plussat: I did not like anything about this hotel. The location was okay but that did not make up for ANYTHING ELSE!

Miinukset: EVERYTHING. The concierge was rude. The hotel was DISGUSTING. Most unclean hotel I've ever stepped foot in. Felt extremely unsafe. We did not end up staying.

Plussat: The room was livable I have slept in worse. the really clean room I really liked that part. no breakfast virus time, I would stay there again for that price. You get what you pay for.

Miinukset: The furniture is old and the carpet needs to change had spots on the carpet and wear and many tares. I would have to say wear your slippers do not go bare feet.

Plussat: Nothing

Miinukset: It was not as advertised as 4 star, it was 0 star. we had non smoking room and it stunk so bad, carpet was shot, full of holes and tears, very dirty and spotted. We did not arrive until 11:00pm or we not have stayed.this was the worst hotel ever.

Plussat: The staff was very friendly and helpful.

Miinukset: The room was outdated. The door wasn't closed shut. Carpet was very dirty. Wall has a cracked across. Not enough towels.

Plussat: not much I am afraid

Miinukset: There was no breakfast. the room was falling apart. the parking lot was pot hole ridden. the room carpet was sticky and stained

Plussat: Clean

Miinukset: No

Plussat: Poor hospitality

Miinukset: Everything was bad from room to counter person no good service.

Plussat: Customer service was terrible

Plussat: The room.

Miinukset: No.

Plussat: The night staff was helpful when I checked in. I have pictures & would like a refund.

Miinukset: It rained & the ceiling leaked & the ceiling came apart in chunks on the floor. There were leaks all over the room. My toilet didn't work, the heater didn't work & the internet didn't work. I waited in the lobby for 30 minutes until I had to l

Plussat: Location is good

Miinukset: very old hotel, not kept up at all. Internet does not work, was told keep trying; smallest soaps I ever encountered in 60 years of travel, 3 little towels, was told this was normal,not in my book as an old hotel industry exec.Very old damaged furniture

Plussat: Clean and quiet

Miinukset: The cable was not good. Weird channels

Plussat: Nothing it was horrible

Miinukset: everything will never stay there again

Miinukset: Mattress was old very uncomfortable

Miinukset: Rooms did not have refrigerator or microwave.switched rooms 3 times then left and did not book room.

Plussat: It was close to a restaurant

Miinukset: It was not clean at all

Plussat: Location and value

Miinukset: Needs to be updated-was clean but looked dirty bc it was so outdated. Pool closed-i think that needs to be on webpage Couldn’t get a two hour later check out. Would only give me one hour. The day before the maid didnt come until after 3pm. So it’s not like they come and clean early.

Plussat: It’s was a great experience we stayed just the one night the room was very clean the bed was comfy. The pool wasn’t open but it was due to covid that’s not the hotels fault the staff is really nice great price

Plussat: Very clean and nice location to the west side of the city.

Plussat: Clean room. Great value.

Miinukset: Other customers were noisy.

Plussat: Staff friendly and helpful

Miinukset: Floor need shampoo sheets was stained

Plussat: it was covientant

Miinukset: just old

Plussat: I experienced bed bugs. It was mold in shower. Carpet was dirty.

Miinukset: Cleaner

Plussat: The handicapped room was very easy to use. I appreciated the shower wand also.

Miinukset: It is far away from the interstate but convenient to most restaurants.

Miinukset: No breakfast

Plussat: The appearance was nice on entry

Miinukset: The bathroom was nasty. Hairs were in the shower. I asked for it to be cleaned and housekeeping half way cleaned it and still left hairs in the shower. Housekeeping started beating on my door at 9:30 for checkout. The lady at the front desk was rude

Plussat: Dog friendly. Good clientele. The other guests looked like me - a Texas Trump fan. I felt safe. The first room we were in was loud so the staff moved us to a different floor which was much more quiet.

Miinukset: The showers in both rooms needed to be remodeled. They were old and appeared very worn. The bed was hard and uncomfortable. The sheets were clean but rough and scratchy.

Plussat: Close to everything’s I need

Miinukset: Convenient

Plussat: The rooms were excellent. Plenty of space, and the breakfast was okay.

Miinukset: It was hot everywhere we went. They did not inform us that the pool was undergoing rennovations upon checkin and did not offer any alternative accommodations. The floors were not vacuumed and the trashcans were tiny and there weren't enough for our room.

Plussat: Cheap

Miinukset: Everything was filthy. The toilet had blood on the outside of the bowel. There was dirt piles in the corners of the room. The carpet hasn’t been vacuumed. The room smelled of smoke and mildew. Broken furniture. Microwave and mini fridge didn�

Plussat: Modern, clean, excellent interactions with front desk and breakfast area staff. Overall a great facility.

Miinukset: No.

Plussat: Location was nice

Miinukset: No breakfast due due to COVID , but it still states free breakfast when you book. Which made the price way to high for the area and an inconvenience when we arrived.

Miinukset: The pool, the hot tub, and the exercise room were closed and we were not told that prior to arriving. There was also no breakfast served which we were also not told before we checked in. If you’re going to not offer the same amenities that you advertise, you should tell people ahead of time, and there should be a discounted rate.

Plussat: We were expecting breakfast to be provided, but due to COVID19 there was no breakfast. I understand the pool being closed, but not breakfast (especially when restaurants are open).

Miinukset: As above.

Plussat: Pleasant clean surroundings, nice staff, good breakfast.

Miinukset: Could hear some noise from adjacent rooms.

Plussat: The size and kitchen for the price.

Miinukset: The management and office staff are very rude and inconsiderate of their patrons. After many nights of continuous stay they lied and told me they were booked solid until i re booked my stay online only to be told to check out and recheck back in after 3pm

Plussat: This place was great all around

Miinukset: Nothing I didn’t like

Plussat: location

Miinukset: Room smelled heavily of smoke. Smoke was coming through ventation so strong it woke me up burned my eyes. "No Smoking" rooms and also against city ordinance. Tried calling office and no one would answer. Left a day early

Plussat: The rooms and furnishings are a little dated, but it was still nice. The a/c was great!

Miinukset: I enjoyed everything.

Miinukset: Bugs! Roaches and bedbugs, wet carpet, super gross..run..

Plussat: I loved the mattress, not too soft, not too hard. And I also liked the toaster in the kitchen. A nice, clean, quiet place to stay, with a kitchinette (cutlery, plates, glasses included - no pots)

Plussat: Location was ideal. The price was was good That's it

Miinukset: Location was ideal. The roaches, wasps, non working ac and broken door were not. Everytime we wanted to leave the room the handle would fall off and it took forever to get out. Staff did not care not want to hear about the issues.

Plussat: I can't say I like anything in particular. Nothing stands out.

Miinukset: This hotel is awful. It is a rundown version of what it used to be. Another hotel, The Residence Inn, used to be the hotel here. The people who have bought it haven't done anything to improve upon it. Looks like the basically came in and purchased the property and just started renting rooms out. It's disgusting. It smells old, feels old, and looks old and outdated. Motel 6, the corporation, should really look into it's regulations on how owners/franchisees represent the Motel 6 brand. I've stayed at some really nice Motel 6 properties before. This one is definitely NOT one of them.

Plussat: very clean and spacious, totally recommend for a family and adequately stocked kitchen to cook if needed.

Plussat: Great place have stayed there many times

Miinukset: It was raining and water came in the door

Plussat: Nothing.. except the cool air conditioning in the room I was moved to.

Miinukset: Everything. Trash overflowing in outside trash cans, appeared to be mold inside closets, torn and stained carpeting, outside stairs to upstair apartments are literally rotted away.. just to name a few.

Plussat: The bed was very comfortable

Miinukset: Staff was rude. Denied us an extra blanket. Wifi didn't work the first day there. Lost out on about --- dollars.

Plussat: The size of room and microwave in room and the hotel shuttle

Miinukset: Room cleaning to a long time

Miinukset: Crack in wall by air conditioner. You could clearly see outside. Room was very old.

Plussat: The pool

Miinukset: The hotel room was dirty there was a q-tip and a bandaid on the floor. There was something on one of the pillow cases almost a dark red or brown in color. I will not recommend and will not return.

Plussat: Staff was excellent! Full restaurant and bar.

Miinukset: All was sooo nice!

Plussat: Very clean and friendly staff.

Plussat: The restaurant and bar was good the staff is always great.The location is perfect many places to walk bye.

Miinukset: I really wish they had free breakfast because I've stayed her 5xs and I bought breakfast 2xs and its not worth $12 the bacon was hard the eggs were cold now they do have omelets being made but the cook guy was rude.

Plussat: Todo bien

Miinukset: No

Plussat: Nice clean large room

Miinukset: Nothing

Plussat: Great hotel. Very clean. The staff was very efficient. Enjoyed my stay. I would definitely stay again!

Miinukset: No.

Plussat: breakfast was good, I had 2 rooms reserviced and they only had 1 even though I had my conformation # , will I stay there again NO , will I recommend it to my Friends NO. very disappointed and very un satisfied

Miinukset: I had 2 rooms reserviced and they only had 1 even though I had my conformation # , will I stay there again NO , will I recommend it to my Friends NO. very disappointed and very un satisfied

Plussat: The rooms were great and the staff was nice but there are no fans in the bathroom and when traveling with multiple people this can be an inconvenience.

Plussat: I have stayed here before and every time has been as nice as the last. Each person as very accommodating and nice. Hotel employee was so helpful wen I telephoned about a situation. Another plus very clean

Miinukset: Like it all !!!

Plussat: The bed was nice, but I thought it had bed bugs

Miinukset: The room had a terrible smell, the workers were friendly but not very active, it was hard to get in contact with people. The breakfast area only served bagels and juices and I won’t be returning.

Miinukset: Super dark and dingy. No towels in the room. Not clean. Uncomfortable the whole time

Plussat: I was in Tyler to take my nurse practitioner certification exam. The hotel was literally within walking distance from the testing site, they allowed me additional time to check out (if needed) in the event my test ran late. When checking out, the staff asked me if my exam went well. I would definitely book again!

Plussat: They accommodated every request and I loved the fact the executive king suite was basically its own wing so we never saw anyone

Miinukset: Syringe outside on ground

Plussat: The staff was nice and always helped if I needed anything

Miinukset: How sensitive the smoke detector was. Was doing my hair and using hair spray didn’t know it would set the alarm off

Miinukset: We had a brown bag breakfast I expected a hot breakfast with pancakes & sausages like they described

Plussat: The way the rooms were clean

Miinukset: Nothing at all excellent everything

Plussat: Roomy and clean

Miinukset: No

Miinukset: The room was not ready when we got there around 4 pm. The room we stayed in had a dead bug smashed into the wall in the bathroom. There were only two towels provided in the bathroom and there were 4 of us. Hotel was dirty and seemed run down for the price we paid. Will not stay there again. Overpriced for what it is.

Plussat: Location, It’s close to TJC where my daughter attends College but I will look for another hotel to stay in when I visit.

Miinukset: 1st room had not been cleaned at all. I opened the door and it was stuff everywhere the beds were not made blankets on the floor. They gave us another room the beds were made but there was what appeared to be sticky stuff all on the walls in the room and restroom. The refrigerator and microwave had finger prints and the same sticky looking stuff all over them. It was also hot, the AC was loud and the phone did not work. I did not feel comfortable sleeping in the room because it was not properly cleaned. I was ready to sleep in my car. They guy gave us another room but went and made sure it was clean before sending us to it. It was much better and the beds were comfortable. They guy was nice but I will not be staying here again. He gave me 1,000 points to my rewards but idk if I will stay at this location again. It’s close to TJC where my daughter attends College but I will look for another hotel to stay in when I visit.

Plussat: Right next door to place we were visiting.

Plussat: Staff was friendly

Miinukset: Not very clean, refrigerator didn’t cool very well, plugs on light by bed didn’t work, elevators smelled

Plussat: Friendly and very helpful staff, beautiful room, amazingly outdoor recreation area

Miinukset: Wish the pool/jacuzzi area had been open later as I wasn't able to get down in time before it closed and I have arthritis so I always need to soak at night and our room didn't have a tub to do so

Plussat: breakfast was great

Miinukset: The Queen Size bed felt more like a Full Size. Mattress was very uncomfortable. Conditioner in the wall dispenser was almost empty, was not refilled. I had to purchase my own at CVS.

Plussat: Manager was so helpful during a stressful time when Inhad a family member in the hospital. She was so kind and too the worry out of where to stay. Breakfast was delicious.

Miinukset: No

Plussat: The size of the room

Miinukset: Nothing

Plussat: It’s comfortable and homey.

Plussat: Definitely everything was great. We were so impressed. We look forward to book in. In our next visit. Thank you !!!!

Plussat: The suite was very beautiful

Miinukset: Breakfast was not open late enough for me

Plussat: Very clean. Great breakfast and free dinner if staying 5 nights

Plussat: Having access to a fully furnished kitchenette and continental breakfast.

Miinukset: Parking can be a bit tight for larger vehicles. No room for trailers of any kind.

Plussat: its nice

Plussat: The room was quiet.

Plussat: Friendly staff and clean room.

Miinukset: No. Very nice place to stay.

Plussat: Breakfast was good staff was helpful amd friendly hotel room was clean bathroom as well would definitely recommend staying here

Plussat: Friendly Staff, fast check in and out, Cleanliness of the rooms.

Miinukset: The last time I visited in December they had drink vouchers for happy hour, but this is no longer offered.

Plussat: This was our second time to stay at this Laquita. It is such a nice clean hotel. The breakfast area was so clean and well organized. We will definetly stay here again.

Miinukset: Can't think of a thing to complain about

Plussat: Very clean, newer hotel that is pet friendly. Staff was helpful and friendly. Hot breakfast items always well stocked.

Miinukset: There was a sewer smell in the lobby on the last day. But the hotel is new and very clean. I brought my schnauzer and cleaned up after it. However, a lot of pet owner did not and there was poop on the grass around the property. Not the hotels fault at al

Plussat: I was very comfortable. The hotel was nice and clean. The decor was exceptional.

Miinukset: I enjoyed my stay.

Plussat: Decor, cleanliness, very roomy , quiet

Miinukset: No

Plussat: The room was very comfortable

Miinukset: Very clean but could use some better maintenance.... the bathroom walls were very moisture damaged and the quality of the repairs was VERY poor.

Plussat: Awesome staff and delicious breakfast. Felt welcomed

Plussat: Price

Miinukset: Bath tub drain drained very slowly.

Plussat: cleanliness

Miinukset: Price too high with everything closed. Pillows not comfortable.ok for why we are here.

Plussat: Breakfast

Miinukset: N/A

Plussat: This a very clean hotel and the staff are very friendly especially the lady at the Kitchen area for breakfast.

Miinukset: Laundry needs to be fully dried before removing from dey.

Plussat: Price

Miinukset: Bed was aweful!

Plussat: The whole inn was very clean well set up, the staff was friendly and helpful.

Miinukset: My only real complaint is the elevator noise. The alert sound was like nails on a chalk board to me. I did some late night in an out of the Inn and was worried the noice would disturb any guests near the elevator.

Plussat: Everything was absolutely wonderful!

Miinukset: N/A

Plussat: Everything

Miinukset: Nothing

Plussat: Rooms were very clean. Staff was friendly. Heater in the indoor pool was working and that was great! Also had a good spread for breakfast. We would definitely stay here again!

Miinukset: Bed was pretty firm, like a rock.

Plussat: The quality of the room seemed more like four star!

Miinukset: Besides here all night partiers across the hall from me that were beyond loud, there were no issues.

Plussat: Comfortable stay the desk receptionist was friendly.

Plussat: Breakfast was ok

Miinukset: Not charging for water.... come on guys

Plussat: The rooms were nice and spacious and they had a very nice and spacious shower

Miinukset: I got ate up by fleas both nights that I stayed there. The first night I thought it may have been mosquitoes but the second night was worse and I've never had that problem at ANY hotel

Plussat: Large clean rooms

Plussat: Very clean

Miinukset: No

Plussat: Location and design

Plussat: The location was good

Miinukset: There were no rags to wash my face with and hair in the shower

Plussat: Distance from ball park

Miinukset: Under staffed. That is an understatement. We were told the rooms weren’t ready to come back in 15 Minutes. Came back in an hour from eating and were told the rooms were Not ready. It is already after Check in time. Quality of room. Had to leave and come back twice due to room not being ready. Finally got to a room after 4:20. The bed linens, every piece were so wrinkled. My bed did not even have a fitted sheet. I even thought they had not changed the linens due to them being so wrinkled. I went down the hall and asked the young lady about the room and linens. She replied she had just started and was a front desk clerk!!!!! Just helping out. All by herself on that floor. She was pulling her linens from a huge rolling cart where all the sheets were just piled in and twisted together. There were NO pillowcases on the pillows, just pillow covers. I slept with a sheet just wadded under me. The accent pillow was all wrinkled. Just totally a wreck. This is a 3 star hotel!!! The people in the next room ran and jumped and hit the wall for a solid 3 hrs. Stopped about 9:30 pm. Didn’t call the front desk because there was a line waiting for their rooms or the desk was not manned. We travel with our grandsons playing travel baseball every weekend. This is my 2nd stay this year at a Marriott locations. We stayed in Texarkana last week at a Fairfield Inn. Where the staff was great. Breakfast was a brown bag. This facility didn’t offer anything other than excuses. The little store was poorly stocked. Will not stay here again!! I have cancer so my rest and peace of mind is very important. The management for this place was a disaster!!! Saw 2 employees for a sold Out weekend!!! I m sure you will here about it from the other guest.

Plussat: Clean

Plussat: The room was furnished very nicely. When working remotely its nice to have a desk with an outlet and television nearby. The neat hide-a-bed sofa was a plus. There were plenty of national chain restaurants close by. Great loop 323 location.

Miinukset: I had issues with a couple of things which I rarely experience with Courtyard by Marriott Hotels. Due to the COVID-19 Pandemic the restaurant, gym and exercise facilities were closed. For the same reason no breakfast. The hot water took a long to get hot.

Plussat: Location was good

Miinukset: Our room was dirty with hair in the tub, no toilet paper and everything was dirty. I called for toilet paper and never received any. There were beer cans all over the Lobby and computer area. Super disappointed I have stayed in motels nicer then this.

Plussat: I liked the water pressure and that the hot water didn’t run out. That’s it.

Miinukset: I didn’t like that the I found a bug in the bathroom, that the fridge smelled bad, that someone entered our room saying it was supposed to be vacant, that the WiFi went out while I had school work to do, that I called the front desk 4 times in a row within a 45 minute time frame and no one ever answered, that the patios or outside areas NEVER look clean because they were littered with cigarette butts and spilled drink stains everywhere even when they aren’t filled with people drinking....and the elevators stopped working. I will never stay here again, nor will I recommend this place to anyone.

Plussat: Location location location! I felt very safe and the staff was very courteous and friendly.

Miinukset: The rooms could use far more attention to cleanliness. Simply because when my spouse and I turned the comforter back it had makeup on it. BTW... I don’t wear makeup!

Plussat: Clean hotel. Sweet front desk clerk

Miinukset: called to ask if the bar would be open she said we could order drinks as long as the front desk girl is tabc certified. I asked if the clerk working the following night is she checked and said yes. Got there she said no she isn’t no drinks can be s

Plussat: I pick the hotel because of the amenities that they offered and when we got there everything was shut down the Starbucks in the Café and the price of the room was still the same as if the amenities were still available

Miinukset: The amenities that came with the price of the room was not  available $-- thankk you

Plussat: Room was a nice temp upon arrival. Bedding was nice and clean.

Miinukset: Overall the property and lobby was dirty and staff was never at the front desk. Needs to be cleaned up.

Plussat: The customer service people at the hotel went above and beyond when an issue came up .. he handled it very professionally and efficiently.

Miinukset: No breakfast..

Plussat: Location was perfect right in the middle of all our events

Miinukset: I understand due to covid no breakfast but BW breakfast is why i pick BW - And pool was closed while other hotels they were open

Plussat: It was brown bagged because of corona. Nutrigrain bar, small bottle of water, and a wrapped small banana nut muffin. Compared to the usual buffet-It sucked. But thankful to receive a breakfast.

Plussat: The staff

Miinukset: I felt like I was at my Grandmother's house.... Outdated!

Plussat: Good location.

Plussat: The employees are was really nice and their overall Hotel was nice and clean and comfy

Miinukset: I could not get any coffee or breakfast and I believe that is due to the coronavirus the breakfast bar was closed

Plussat: Clean and comfortable great breakfast

Miinukset: No

Plussat: Ehh

Miinukset: Nothing

Plussat: Located close to the apartment complex where my daughter I was visiting lives. Breakfast was more than adequate. A very complete menu and it was tasty. Front desk staff available at all times.

Miinukset: Not that I can think of.

Plussat: The staff was helpful and friendly.

Miinukset: The ice machine was broken the whole stay.

Plussat: Great Place to stay, helpful information also

Plussat: Clean, nice bed. Great location near the mall. Free breakfast was very good.

Plussat: My room was exceptionally quiet for a hotel.

Plussat: The smell of clean I can tell the maids really cleaned the room

Miinukset: That the pool was not open but understood it all

Plussat: Breakfast wasn't served we got a bag

Miinukset: overall it was a great experience

Plussat: Very pleasant

Miinukset: I liked everything

Miinukset: Cleanliness

Plussat: Needed a special room that was quiet and on a high floor away from elevsatoor and front desk was very accomodating

Miinukset: None

Plussat: Good location. Enjoyed the shower.

Miinukset: Room could have been bigger.. Refrigerator hidden.

Plussat: The staff was very nice .

Plussat: Clean nice size

Miinukset: Na

Plussat: Good room and good service

Miinukset: The room had a strong Oder of mildew and they couldn't give us another room

Plussat: Staff, price and location.

Miinukset: No

Plussat: my girl was there =)

Miinukset: sat. night, We got woken up twice because of the Diablos motorcycle club blasting music and revving engines from thier Harleys........I ride, but I also show respect!

Plussat: Very friendly staff and quite

Miinukset: Nothing

Miinukset: The sink was bagged up

Plussat: On the loop

Miinukset: Smell really bad ,and many flys inside the room

Plussat: The staff is always excellent Joanna at the night desk always helps to make your stay great. She brought me a light bulb for my nightstand that was out.

Miinukset: My room didn't feel fresh , it didn't smell fresh. Freshness isn't just about spraying air freshener it's the restroom having been cleaned the carpet being vacuumed the sheets being changed. This to me all is freshness and when I walk into a room I should smell and feel that freshness. One of my nightstand bulbs was out and the other nightstand didn't have a switch or a bulb. With the pandemic, I feel there should be a heightened awareness of cleanliness. The breakfast is still on the website but not being served.

Plussat: Nothing. It was disgusting.

Miinukset: Everything. The sheets were nasty. The room smelt horrible. People were arguing outside at 3 in the morning. It was the worst hotel I’ve ever stayed in. WILL NOT BE COMING BACK. Do not waste your money here. The room even felt disgusting.

Plussat: Have always had liked my stays at various Super-8's.

Miinukset: No.

Plussat: Good

Miinukset: Everything just didn’t like they wasn’t serving breakfast

Plussat: Location quite friendly staff

Plussat: I liked the pool, whirlpool, and work out room the breakfast was good

Miinukset: i checked in at 3 they did not tell me the room was still being cleaned they had me and my family waiting in the hall for 15 min. front desk did not have another room for me to move to the carpet had spots and the room needed to be detailed cleaned

Miinukset: The room we got wasn’t clean yet, trash everywhere and bends unmade.

Plussat: due to covid and remodel not available. staff was and is always more than accommodating and friendly! We have stayed here several times for baseball tournaments.

Miinukset: bath tub did not drain. sink faucet was loose all minor items that can be fixed.

Miinukset: Carpet falling off. TV broken. Individual air units smelled like mold. They put someone in an adjoining room to ours when there was no one staying there. Walls are thin. Bed was super creaky and uncomfortable. Fridge didn’t work for medication:

Plussat: There was no breakfast, and the pool/jacuzzi was closed as they're renovating the 1st floor. They do not tell you this. Also, our bed that was supposedly a king was a queen. Rooms are close and you can hear people's slightest whisper

Miinukset: Be a little more upfront about the renovations, we talked to a few other patrions and they didn't know about the construction either.

Plussat: Our room was newly renovated and looked great. The staff at the front desk were friendly and answered all of my questions. We enjoyed sitting in front of the fireplace in the lobby.

Miinukset: Nothing

Plussat: The room was great! Very clean hotel and beds were very comfortable. Breakfast was phenomonal.

Miinukset: The pool and spa could have better upkeep. The spa water spouts seemed clogged it was making odd sounds and the water didnt seem clean, pool water looked the same.

Plussat: Its clean, staff is nice and friendly. Breakfast is superb, fresh and made to order.

Miinukset: Love this hotel

Plussat: Nice

Miinukset: Pool had way too much chlorine and was dirty, carpet in hallway was rolling up and trip hazard, comforter was ripped.

Plussat: clean and friendly staff

Miinukset: I booked this hotel for the indoor pool facilities and when we arrived we weren't told that the pool was closed for cleaning! very disappointed children

Plussat: Big open room and the whirlpool was nice

Miinukset: Customer service was less than stellar. Room had stains on the floor lamp shades were broken. Shower door was loose. All in all it looked like a fancy room that was just never kept up with.

Plussat: No Breakfast / Covid 19

Miinukset: I ask for a top floor room that was a little secluded, I stayed for my mother’s funeral, They stuck me on the 2nd floor in the middle ...lVery disappointed ...

Plussat: Super Clean! Great Location! A ton of restaurants near by...try Clear Springs restaurant

Miinukset: Nothing everything was great!

Plussat: Room was big and clean. Staff very friendly.

Miinukset: No

Plussat: The location was perfect. It's on the rear perimeter of a new shopping mall with side street entry as well as from the mall. It's a new hotel making everything fresh and clean. The breakfast each morning offers more than the usual continental fare.

Miinukset: There were only two things of minor importance that could be easily remedied. The grass near the parking curbs was quite tall. Also the scrambled eggs were a yellow congealed product that cut like cold jello. Simply awful.

Plussat: Location

Miinukset: The staff could be a bit more friendly

Plussat: EVERYTHING! Clean & comfortable. Quiet for a romantic getaway. Staff goes above & beyond and the breakfast is more than adequate. BEST COFFEE anywhere!!

Miinukset: Nada

Plussat: I loved that they gave us treats for our 10 year anniversary stay!

Plussat: free breakfast

Miinukset: price

Plussat: Clean and good location

Plussat: Atiquit breakfast in spite of covid 19.

Miinukset: N/a

Plussat: Breakfast was a granola bar... not exactly what was advertised!

Miinukset: The pool was CLOSED!!! Seriously??? It’s June... and swimming is the only thing children think about when staying at a hotel. You should remove pictures of your pool from your website and not advertise having one until it reopens!

Plussat: The ac

Miinukset: Shower drained slowly always had about an inch and a half of water in the shower.

Plussat: The size of the room

Plussat: Great experience from check-in to delicious breakfast to check-out. front desk: outstanding customer service, friendly, polite, great attitude, contagious smile. She an asset to your staff.

Plussat: .

Miinukset: I moved to another hotel, did not feel safe. I paid for both hotels even though I never spent the night. I would rather be safe.

Plussat: Just oatmeal and muffins due to covid 19 but ok.

Plussat: It was clean and the staff was very nice.

Miinukset: No

Plussat: Good location. Comfortable beds. Spacious rooms.

Miinukset: No hot breakfast due to Covid. Small bite size individual wrapped muffins, honey buns, oatmeal, juices & coffee

Plussat: Friendly staff and large rooms.

Miinukset: The air and heat in the room was hard to maintain a constant temperature even though it was cold outside. My room always seemed stuffy and humid.

Plussat: The property was super clean and I didn’t see any areas at all that were worn or antiquated. The king bedroom I was in was extremely roomy. I went across the street to where my friend was staying at Holiday Inn and she had a “suite” on a floor that required additional access to get to. My room was a heck of a lot bigger than her room. The pool was clean and was a lot of fun. The exercise room was nicely equipped. My room was stocked with lots of towels and the bed was soooo comfortable. The price was unbeatable for the amenities! I highly recommend staying at this Comfort Suites.

Miinukset: The only thing I would say in dislike is they shouldn’t allow construction works to leave their work boots out in the hallway. It doesn’t give the most pleasant smell as you’re trying to get to your room.

Plussat: The room was really clean and the hotel was quite.

Plussat: Overall great, direct to fantastic, internet good, comfy bed

Miinukset: Notuing

Plussat: People there were really nice, and were very clean.

Miinukset: The cleaning staff took a long time to clean the rooms. They didn’t clean my room for 4 days. It like depends on who cleans your room. One lady will do the rooms really fast and get done by 1pm. The other lady would do 3 laps.

Plussat: Nice clean rooms

Plussat: Room had totally been remodeled!! Staff very friendly!! Would definitely stay again!!

Miinukset: room had a bad odor

Plussat: Customer service was excellent.

Miinukset: No breakfast.

Plussat: I totally liked the service from the staff...

Miinukset: COVID-19 restrictions, but I understand that they were necessary...

Plussat: Good customer service. We stay here whenever we come to town..

Miinukset: Lot of young people this particular night. But the staff accommodated us with another room

Plussat: Hotel was clean, breakfast sufficient. Price very reasonable.

Miinukset: The rooms aren’t very noise friendly. You could everything next to you, below and above you.

Miinukset: I will not be staying here again. The toilet had a leak. The sink faucet water came out in little streams. The room was booked for two days. Housekeeping knocked on the door at 9am the second morning. They kept knocking until the door was answered.

Miinukset: Breakfast wasn't available

Plussat: My wife and I had a peaceful, relaxing stay.

Miinukset: The indoor swimming pool was ice cold, was a bit disappointed.

Miinukset: Non smoking rooms reek like smoke and they do not welcome animals

Miinukset: No Breakfast provided (except a brown bag with a banana, yogurt and cereal bar)and was NOT on the website OR did the staff tell me at check-in..so could have made other arrangements...

Plussat: It was centrally located.

Miinukset: unfriendly, unprofessional staff. Did it honor room reservation from booking.com. Worst experience I’ve ever had and we travel a lot.

Plussat: Breakfast

Plussat: It was located right in the middle of everything we visited. Exceptional staff an comfortable bed. Will definitely be where I stay again.

Miinukset: Nothing it was all good. Maybe a little more breakfast items.

Plussat: Location. Staff. Cleanliness. Breakfast.

Miinukset: There is no canopy to load and unload, if it is raining.

Plussat: Clean, comfortable

Miinukset: Slow check in, wasn’t able to check in until After 7pm. No towels in room had to go back and get them.

Plussat: It seemed clean, the room was neat and modern looking, and the staff were very friendly and seemed to really want my stay to be good.

Miinukset: The elevator and some of the gym equipment was not working.

Plussat: Close to route, very clean, friendly staff, comfortable, nice breakfast.

Plussat: Shower was awesome. Pillows super soft. Good breakfast

Miinukset: Bit noisy

Miinukset: Gluten free options for breakfast needed

Plussat: it was clean, and I felt safe and the staff was very nice!

Miinukset: house cleaning opened my window and left open all day while gone, Turns out the window didn't even have a lock on it and we were on the first floor.

Plussat: The room was clean and looked great. AC worked wonderfully Which is always very important to my husband.

Miinukset: No

Plussat: The staff did answer any questions I did have and help out

Miinukset: My room was not ready when I arrived I had to wait 30 mins more to get my room even with a recitations and payed up front

Plussat: Did not eat breakfast

Miinukset: Nothing

Plussat: Clean hotel, safe parking

Miinukset: The water in the toilet ran all night. I finally just turned off the water to it for the evening and turned it back on before I used it again.

Miinukset: Pool was packed with people not keeping social distance, not wearing masks. Hotel had AC at 65F!!!

Plussat: Clean and fresh

Miinukset: No

Plussat: Great

Miinukset: None

Plussat: Location and cleanliness

Miinukset: Beds were terrible no hot breakfast

Plussat: Very clean and the front desk worker was really sweet! Great location. Air conditioning was perfect, and we were able to swim a little one day. Beautiful walking trail near by.

Miinukset: Nothing!!

Plussat: Awesome

Miinukset: None

Plussat: The front desk attendant.

Miinukset: Everything was perfect.

Plussat: Comfy bed, quite clean

Miinukset: Shower pressure was very low and water wasn't that hot. Due to COVID - no hot breakfast was served and rooms only cleaned when checking out. We understand just wish we knew before.