The hotel was located right in between all the shopping places. We really enjoyed the fireplace outside!
Everything was wonderful!
The hallways and public areas were very hot and humid!
Clean room nice staff
Everything was great
Location, room decor, inside appearance of lobby, etc
Our Tv had no signal, called the front desk and they said theyâ€™d come up and see what they could do, never showed up. cable bill unpaid? Landscaping not maintained. Weeds were a foot tall, flowebeds totally unkept. Our bathroom door would not shut.
I liked the space in the lobby, it was nice.
The rooms smelled like smoke, it was supposed to be a non-smoking room. The shower curtain was dirty, spelled like urine. The floor was covered in mud. The TV didnâ€™t work, and the bed was rock hard. I addressed this to the front desk, was told â�
Dirty room dirty pool bad WiFi no breakfast poor customer service
Everyone was nice and listened to our needs
Check in was at 3:00, didnâ€™t get a room til 6:00 and it was not the right room. Had to move and didnâ€™t get settled in til after 7:30pm. Not the way I wanted to spend my evening!
The room selection and the floor plan
Location was good.
The refrigerator in the room had mold. The tub wasn't caulked and the bathroom smelled moldy. The card reader to get in from the end of the hotel would not work.
Large clean rooms. Staff was excellent and friendly. Pool was open and empty! We were pleased.
Went to lobby to request towels and washcloths and no one ever came to the desk to help us. Went back to the room and called to desk to request towels and washcloths and they never brought any to us.
Courtyard by Marriott Tyler sijaitsee keskustassa, ja Tyler Junior College ja University of Texas at Tyler (yliopisto) 10 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja express-sisäänkirjautuminen. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
Perustuu 209 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Courtyard by Marriott Tyler on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.