Vail hotellit lähellä Cogswell Gallery

Plussat: Beds were very comfy. The views were spectacular. The staff was very friendly and helpful.

Miinukset: The shower configuration is one in which the way the door opens, one must get into the shower before you can turn the shower on. First thing in the morning, the very cold water (until it warms) is “invigorating” to say the least.

Plussat: We loved the fireplace in our room Made it cozy

Plussat: We stayed for our anniversary and we were greeted with Champaigne and chocolates. Service was outstanding and food delicious. Especially liked the dinner at in House restaurant.

Miinukset: Water pressure in shower was weak.

Plussat: Their hot chocolate and Concierge Staff Ben! I also like Hannah, she was guest relations manager and even it was out of her responsibilities to do concierge work she had to step in and help her colleague Dew, also she had to step in when restaurant flame staff wasn’t there to attend guests... It was not ideal in this kind of property but she sort of had to juggle around and save the day several times. Maybe because they were not her forte she didn’t to outstanding on all roles she took on, but she tried and I saved the day severa times and I appreciate it.

Miinukset: The facilities feel extremely outdated and not of a top notch hotel. Their restaurant food was extremely average. Not the FourSeasons food I would expect. Even the change of chef would make food items different. In the restaurant Flame at times you would arrive, and there was not even a person to greet you. I had to walk out back to room once. Concierge Staff Drew didn’t quiet understand our ideas of what we wanted making him unable to make the right suggestions. We sort of had to chose against his advise of things to do (thankfully we did) as he was not connecting to our objective and desires as far as outdoor activities.

Plussat: Amazing facilities, great staff and location is ideal

Miinukset: Nothing

Plussat: Liked the staff location and rooms. A great place.

Miinukset: Under heavy renovation at the end of April.

Plussat: Lovely was working at the front desk . She was amazing!!! Very friendly and very helpful. She goes above and beyond to help and make everything right . Way too go . All staff is VERY good :)

Plussat: Husband and I stayed for our anniversary and it was a perfect weekend! Room was beautiful, staff was genuinely kind and the food was wonderful! We can’t wait to come back!

Plussat: Excellent location, facilities, atmosphere, food. Will not hesitate to return. Loved the property.

Miinukset: Staff was a bit slow to react to housekeeping, concierge and room service calls; but otherwise, service was very good.

Miinukset: Complimentary coffee wasn't refilled for almost 2 hours. Onsite coffee shop was closed during the week. Wait staff in bar was wonderful.

Plussat: Outstanding service & attentiveness. We stayed at the Four Seasons Vail for our wedding night. I had booked a couple months in advance. We weren't accustomed to the caliber of service, so I was quite sure what to expect, but I wanted to make the night special, so I splurged for us to stay here. Our concierge, Brett, was excellent to work with to coordinate details prior to our stay. The level of service, attentiveness, and overall experience of our accommodation was outstanding.

Plussat: I loved everything! The staff was warm and welcoming, the spa was incredible, and our room was perfect for us--and very relaxing!

Miinukset: The only thing I was disappointed in was the price of the room service. I had a simple order of scrambled eggs, bacon, and toast for $20. The entire meal was around $70, which seems a bit excessive for breakfast in bed. It was delicious, though!

Plussat: Room was spacious, elegant, comfortable & had every amenity I could have wanted & more! Staff was fabulous, rare level of service, made us feel special.

Miinukset: Everything was perfect, can't think of anything missing.

Plussat: great stay in the best location, breakfast included, complementary open bar in the afrernoon, valet parking, great price compared to other hotels around.

Miinukset: bad value and very pretentious staff

Plussat: Great location in heart of Vail Village. Very nice staff. Exceptional concierge.

Miinukset: We were upgraded to a suite, which was very nice except for the fact that we had to close our windows at night because the bus that runs through the village was so noisy every time it rolled through. That, combined with the voices of the late night crowd walking by ruined the chance for fresh air. Room 317

Plussat: I loved the atmosphere of the hotel. The employees were all super friendly. The room was beautiful and roomy as well as very clean. The location is right in the heart of the Vail Community with many places to shop and eat. I would recommend this hotel to anyone.

Miinukset: N/A

Plussat: Great breakfast and comfy beds!

Miinukset: The gas fireplace whistled when it was turned on.

Plussat: Hottub Breakfast Breakfast area with fireplace

Miinukset: Some staff was new

Plussat: We truely enjoyed our stay at Austria Haus. It was located in the perfect location that provided easy access to the slopes, restaurants, and shopping in Vail Village. Additionally, the staff were superb. They helped us tremendously with recommendations especially for first time snowboarders. The hotel also offers storage with outside access for equipment. Facilities were clean and beautiful. Parking was provided on site via valet. This is a great stay for couples seeking a romantic getaway that are budget conscious!

Plussat: The location was very town central but not noisy at all. My family loved the breakfast!

Plussat: Excellent location, staff, breakfast, and comfortable beds!

Miinukset: Nothing!

Plussat: five stars due to location on the Gore River, Mid Vail Location so easy to park car and access from East Vail to West Vail. Excellent front desk service. The complimentary breakfast was the best I have ever experienced. Definitely will be back

Miinukset: The pinot noir wine was below average.

Plussat: Location and everything about the hotel!

Miinukset: Nothing

Plussat: beautiful rooms turn down service and treats beauitful bathrooms ludwig's brunch spread was *** per usual (service...could be better)

Miinukset: No extra cell phone chargers No cell phone charger outlets in the rooms

Plussat: Absolutely everything. The service is incredible.

Plussat: Location and facilities.

Plussat: One of our favorite hotels ever. Amazing breakfast, spa, live music and service. Will be coming back!

Plussat: The breakfast and staff were outstanding

Plussat: Friendliness, elegance, lobby entertainment and location. Ski concierge

Miinukset: Bathroom needs updating but very clean

Plussat: Food and all

Plussat: Classic European hotelier. Staff incredibly knowledgeable, welcoming, attentive but not obtrusive. Breakfast well prepared buffet in European style with attention to details and service.

Miinukset: Best property in Vail Valley.

Plussat: Best breakfast ever! We have stayed here before and the Sonnenalp never disappoints!!!! Service is great and every staff person we encountered had a smile on their face. Dined at the Bully and Swiss Chalet. Delicious food!

Miinukset: Leaving was the sad part. I will say I'd like a few more vegetables served with the cheese fondue at the Swiss Chalet-less potato- more carrots and broccoli please.

Plussat: Location and general ambiance

Miinukset: Nothing

Plussat: So nice to stay at hotel so unique and authentic to its Bavarian roots Felt we were staying in the Alps but with much better snow conditions

Miinukset: -

Miinukset: NO AC in room. TV/Cable did not work. No bottled water/coffee, or tea in room. Dated amenities.

Plussat: The staff is PHENOMENAL!! These are privately owned and some are managed by the property and some are not. So as far as decor, etc it was ok but it is all based on the homeowners and was nice but a little dated for my taste. The staff however was simply over the top in their hospitality. Cookies and coffee left out for you while you ski and are out in the cold each day. Housekeeping comes daily and simply pampers you so you don’t have to spend your vacation cleaning up. Front desk staff is so accommodating and takes care of everything from luggage to grocery delivery. Rosalyn was the conceirge and made everything amazing as far as recommendations and helping me figure out what to do and where everything was located. We cannot say say enough about how my family including my parents and 3 teen boys were treated and how clean and kept up the place is and I like nice accommodations when I go on vacation. Location is literally right in the middle of everything and directly on the slope. LOVED our 1st trip to Vail and we will be back!

Miinukset: Decor

Plussat: The staff were excellent and bent over backwards to answer any questions, from transportation, to activities, to the name of the artist on the lobby artwork. The location was perfect.

Miinukset: Our room was average, with a tiny bathroom. Carpet, furnishings could all use an update.

Plussat: The staff, especially the front desk person who checked us in, were very friendly and helpful. The front desk person (his name escapes me) offered to have kid size robes sent up for my two boys and they loved it!! Another staff member saw me walking out to the parking lot when it was pouring rain and offered me an umbrella. Very very nice staff, facilities and the room was beautiful and spacious.

Miinukset: Wish the restaurant wasn't closed the only night we stayed but understand that happens

Plussat: Great relaxing location, outside the lodge was outstanding. Great bike and hike trails. Good food and drinks. Staff was outstanding and very knowledgeable.

Miinukset: Could use some more parking space.

Plussat: Front Desk VERY accommodating and helpful. El Sabor was excellent. Upkeep amazing. Nice workout facilities. Requesting the gore creek view was honored.

Miinukset: nothing

Plussat: Location. In Vail for wedding at top of mountain and reception at Airahelle. Location was perfect. Had easy access to walking and cycle path

Miinukset: Room was old and tired. Shower door guide missing had to be careful opening and closing. Restaurant was also tired food mediocre.

Plussat: Great location and the staff was great.

Miinukset: The beds and pillows were very hard.

Miinukset: The expensive pet fee for one night. Stayed at many high end resorts with our pet throughout Colorado and that has to be the most we have paid. Almost the cost of the room for one night.

Plussat: Everything about this hotel was superb

Miinukset: Very expensive breakfast and overall costs a little toppy...

Plussat: Accomadating staff

Miinukset: Smaller rooms, lengthy check in time, rooms hot, lots of internal repairs, hallways are a maze

Plussat: Nice location and game room for kids

Miinukset: Pool area did not have enough seating. Was charged for parking but not told upon arrival. Beds were a bit too firm Hallways to room were like a dizzy maze Room view faced highway as well

Plussat: Everything!

Miinukset: Nothing!

Plussat: Lobby and rooms were great!

Plussat: The Bellmen, Bobby and Joe, are amazing! Mark, the concierge, is wonderful, and the front desk is very attentive. The Carnitas Benedict is one of the best things I've ever eaten, and the ski valet was great. Oh and the hot chocolate after skiing warms the soul.

Miinukset: The wait staff needs to step it up.....just a little.

Plussat: I've been to much nicer 3 star hotels.

Miinukset: The room

Plussat: Love the decor. Lobby and small sitting rooms very comfy. The outdoor pool and hottub area is AMAZING! 4 hot tubs which prevents overcrowding and allows for privacy. Base Camp ski valet is incredibly convenient!

Miinukset: Restaurant is ok. Need better quicker option for breakfast. There were room service difficulties one night, but the hotel sorted the problem asap.

Plussat: Right on the doorstep of the free shuttle taking you to the slopes. Luxurious inside, fantastically warm welcome from staff and rooms decorated beautifully and very large which made our stay comfortable. Lots of activities over Xmas for the children. Babysitting service is brilliant and Jodi who runs it was fab. Special mention to the concierge - Mark and Steve for being so helpful with all requests before we arrived and during our stay. We will definitely be returning!

Miinukset: Nothing at all. There were a few occasions where requests were misunderstood and our only gripe would be the restaurant and value for money is questionable but aside from that it’s a stand out hotel!

Plussat: Great location, wonderful staff and very nice property.

Miinukset: No

Plussat: overall we enjoyed the stay. The receptionist and Tom from concierge were both outstanding in their customer care.

Miinukset: The bar staff wasn’t that welcoming or kind and Ive heard few other guests complaining.

Plussat: We were in unit 101- it was great. Bottom floor, could walk right out to pool and fire pit. Had a porch to store our bikes, was very convenient. Beds were comfortable and condo had good space.

Plussat: Very convenient to the slopes and restaurants.

Plussat: Great location and friendly staff!

Miinukset: We almost loved the condo but one serious issue held us up from enjoying it the entire week. If we had known a head of time that the kids bedroom was an windowless interior bedroom with a broken thermostat stuck at 84 degrees we never would have stayed here. Clearly the staff was aware of the prbelem for when we arrived this non-code compliant windowless bedroom has portibale air conditioning units and fans in the room. The kicker is it was a nice cool 20 degrees outside but without windows no way to counter act the terribly sweltering temperature in the room. Maintence came up and agreed that it was a very unfortunate predicament and not suitable sleeping quarters. We complained every night that we couldn’t sleep. The most unbelievably part was that on the last night they brought up an Additon al portable air conditioning unit and it still couldn’t counter act the heat in the room that could not be shut off. The kids had to sleep naked on top of their covers with fans blowing on them while the thermostat in that room held at 84 degrees all night. Horrible uncomfortable experience.

Plussat: Nice condo and great location

Miinukset: Pool and jacuzzi outdoor not properly heated for freezing weather One elevator only that takes forever!

Plussat: The location was good and the daily linen changes were nice. The ski lockers were a nice touch and came in handy.

Miinukset: The location was advertised as "Ski-in, ski-out" and it was not. The location is very convenient but it is NOT ski in/out. Also coffee was not restocked daily. One of the hot tubs did not work well for a couple of days.

Plussat: Very nice place, clean rooms, friendly staff and a great location for skiing at Vail just a short walk to the lift

Miinukset: The heating system was very difficult to work with, I struggled to get the temperature right, but I didn’t ask for help either.

Plussat: Location is great

Miinukset: Nothing

Plussat: Excellent location

Miinukset: No one ever at front desk. Could not get through by phone.

Plussat: Great location! The condo was well laid out and nicely furnished. The kitchen was well stocked to make meal prep easy. The balcony was a nice surprise. It was large, had some outdoor furniture and a gas grill. We would definitely stay again.

Miinukset: The hairdryer in the second bathroom didn’t work. The one in the master bathroom worked so we were fine.

Plussat: This is my favorite place to stay in Vail! To me, the best location and customer service!