Vail hotellia

Plussat: Beautiful, quiet rooms

Miinukset: The staff could have been more helpful at check in, and the extra charge for parking could have been waived given that it was low season.

Plussat: Location was great and the property was beautiful.

Miinukset: More parking options but it wasn’t a real issue.

Miinukset: Location

Plussat: Beds very comfy, bathroom nice, hot tub nice Parking off site but nearby was free

Miinukset: Nothing really all nice

Miinukset: Room coffee wasn't as good as lobby area.

Plussat: Great location, hot breakfast and helpful staff.

Miinukset: I really wish they would have the HGTV channel on TV.

Plussat: Very relaxing atmosphere, beautiful surroundings, restaurants and shops in walking distance. Excellent buffet and cooked breakfast. Comfortable beds, very clean rooms, excellent friendly staff. "Speed" the friendly chocolate lab was adorable..

Plussat: Beautiful hotel located right at the village for easy walking access to the restaurants and shops. Staff is friendly and very helpful. We will definitely return!

Plussat: High quality interior solid wood doors to mountain paintings and solid brass numerical room crests. Norwegian architecture culminating with a sculpture out front of hotel of a 12 point antler deer on a pedestal. Pillows and mattresses are A plus

Miinukset: No

Plussat: Exceptional in every way! The staff was great, the room amazing, and it was wonderfully quiet.

Miinukset: No, it was perfect!

Plussat: Great location near Vail Village and all the fun. Hotel staff were really great and made recommendations as to where we should take their complementary bikes out for a ride! Nice jacuzzi too!

Miinukset: Small room. Also the parking situation was odd and wasn't clear when we booked. Valet was full so we had to park in a public structure. It ended up being cheaper though!

Plussat: Beautiful hotel and great location

Plussat: Arturo in the concierge was a huge help and had some excellent recommendations for things off property and outside of vail we hadn’t thought about. He also set up transportation which was a huge enhancement. The Four Seasons Vail really does think of everything. We will be back. Thank you!

Plussat: Excellent customer service, friendly and helpful staff, very comfortable accommodations. Highly recommended.

Plussat: Easy access, great location, in the center of Vail, good food, fantastic breakfasts, accommodating staff.

Plussat: The staff was amazing and the beds comfortable. The bathroom was beautiful with a big bathtub. Room service was prompt and the food was delicious.

Miinukset: The fireplaces in the room didn’t work. I tried and called several times with their phone instructions before finding this out. There was a cleaning issue that was in the midst of repair. The internet/TV kept going on and off. IT was working on it. Only one outdoor hot tub was working and the recent repairs done on that made only a few jets slightly workable. It was also not very warm. The staff was very kind and apologetic. I felt bad they had to deal with so many issues they couldn’t control. The manager bought me a drink and gave me a parking and resort fee credit.

Plussat: staff was outstanding. Upgraded us to a suite and treated great. Have been going here for a few yrs and its just keeps getting better.

Plussat: Everything was sensational I can’t complain about a single thing

Miinukset: Nothing

Plussat: The room was very comfortable, breakfast was great and the staff was really nice,

Miinukset: For me being a five star hotel it has only one complete restaurant and yesterday it was closed, that was really not convenient because I had to pack. Then main restaurant had mainly beef. I expected to find another restaurant beside the bar with live music that I really do not enjoy.

Plussat: Liked the staff location and rooms. A great place.

Miinukset: Under heavy renovation at the end of April.

Plussat: The location is perfect, the food was great and the service that was given to me and my girlfriend was excellent.

Miinukset: Complimentary coffee wasn't refilled for almost 2 hours. Onsite coffee shop was closed during the week. Wait staff in bar was wonderful.

Plussat: Outstanding service & attentiveness. We stayed at the Four Seasons Vail for our wedding night. I had booked a couple months in advance. We weren't accustomed to the caliber of service, so I was quite sure what to expect, but I wanted to make the night special, so I splurged for us to stay here. Our concierge, Brett, was excellent to work with to coordinate details prior to our stay. The level of service, attentiveness, and overall experience of our accommodation was outstanding.

Plussat: Great bed. Nice fireplace.

Miinukset: Wimpy complimentary AM coffee service.

Plussat: The location is superb. You are bang smack in the middle of Vail village and absolutely convenient for everything within this walkable area. The staff are very helpful and pleasant. Valet parking chargeable but again very convenient.

Miinukset: As others have mentioned, our room did overlook the freeway but did not cause us any problems.

Plussat: One of the best experiences that we have ever had staying at a hotel or resort, have stayed at some of the best in Chicago, Scottsdale, Kohler and New York, this was top shelf-excellent stay with a great,great staff.

Plussat: The staff was amazing! The rooms were very clean and extremely cozy. Nice to have turn down service. We will definitely stay there again. The whole hotel was very warm and inviting.

Miinukset: There was nothing that we did not like about the hotel.

Plussat: Accomadating staff

Miinukset: Smaller rooms, lengthy check in time, rooms hot, lots of internal repairs, hallways are a maze

Plussat: Lobby is nice. Personnel are nice too, not great

Miinukset: Poor room location. Zero view. Poor AC system and told by engineer that he hears that frequently. Lock box prior code not cleared. No "do not disturb" sign in room. Room too small for 2 lg suitcases. Had to put mine in the closet. No light in closet.

Plussat: Lobby and rooms were great!

Plussat: I've been to much nicer 3 star hotels.

Miinukset: The room

Plussat: Mountain modern design with perfect location, excellent amenities, and friendly professional service team.

Miinukset: Some rooms face the highway, which could be a bit noisy for light sleepers. However, upon request, they switched us to a more peaceful location and that wasn’t an issue.

Plussat: - Perfect location in the middle of Vail Village, you don’t need to use your car the entire stay - Very well-kept property, the interior decor is mountain modern and renovated within the past five years - Air conditioning in the rooms, a rarity in mountain hotels but a nice amenity when it’s around 80 degrees in Vail - The pool is very nice, and there are four hot tubs. Serene setting with rock walls, a waterfall and aspen trees - The lobby area is very inviting and comfortable with a big fireplace and a library where they put out coffee, tea and newspapers every morning

Miinukset: - They out coffee each morning in the lobby but weren’t very on top of keeping the regular coffee and creamer full, either myself or another guest had to inform the front desk both mornings to replace the coffee dispenser - We forgot our phone chargers at home and asked the front desk for a “loaner” charger. They said they only had two and had already given those away. A hotel of this caliber should have more than two spare phone chargers. - Usually at hotels like the Sebastian they have an iPhone docking station that also plays music but I didn’t see anything like that in our room - The pool, while nice, is small and there are only about a dozen chairs on the pool deck. On nice days it easily gets quite crowded because it is so small - This hotel allows dogs to stay in the rooms. This wasn’t a problem but we did hear them barking in the halls and saw them on the elevator. If you’re allergic to dogs you may want to reconsider staying here

Plussat: Location was close to some cute shops and restaurants. Interior of the building was well decorated and interesting to walk around in.

Miinukset: Room was a bit boring, tub was exceptionally small.

Plussat: Great location, wonderful staff and very nice property.

Miinukset: No

Plussat: Wonderful location in the heart of Vail Village -- easy access from the highway and central (valet) parking. Great access to excellent restaurants and the tapas restaurant in the hotel is quite good. They were also very, very dog friendly, a nice surprise as we just arrived from Germany and were accustomed to dog-friendly culture everywhere there.

Miinukset: Bathroom fixtures are getting a bit aged and shower especially was not up to standards of this quality of hotel at these prices. Also sofas in great room near fire place are showing signs of so much wear, and the fabric on some had been worn completely through.

Miinukset: Nasty dust behind the bed. Poor cleanliness

Plussat: The pool was nice and I liked the location.

Miinukset: The front desk staff seemed very rude. The room seemed very outdated. Our first night there in the middle of the night the lights to the fire alarm started blinking which woke me up. I got a bad rash all over my back which I’m sure was from the she

Plussat: our Last stay was nice we had 305 I think. Couch a little worn but we loved the room. We won’t be back. I did book on bookings.com so that’s my problem. We left a day early and willing still paid for room. Just too dirty

Miinukset: Our shower had mold floor had broken tiles and bathroom sink did not drain. We were I room 209 and a bus came by at least twice and parked in the pull off directly across from the room. Besidesw the noise the fumes were terrible and we had to close windows and it was sweltering

Plussat: Room 300 was larger than expected and had a full kitchen - only room like this in the hotel. The bed was very comfortable. Nice continental breakfast. This would be a great room for a ski vacation.

Plussat: Comfy bed

Plussat: It is a quaint little place. Very homey and clean. Shopping right outside the door. Lots to do, and just a Beautiful area.

Miinukset: Being an old building, we could hear the people walking around upstairs. Luckily they were not up too late.