UP Station Hostel

Nothing!

EVERYTHING! Where do I even start? Within 24 hours, two guys got their stuff stolen directly from the room. The first time it was one of the guys entire suitcase. A random person just basically walked in the room, took the suitcase and left. When the guest of the hostel asked for help at reception, he was told nonchalantly that he needed to come in the morning. When he did, they didn't want to show him the footage of the surveillance camera. They gave him a picture of the footage, that's it. They didn't help him more than that and they didn't seem worried at all about the security being the absolute worst at their establishment. And this event happened during the day!!! It didn't end here.. the following day, so again, during bright daylight, one of the guys that was in our room got all of his stuff stolen from the locker. So the thief had time to come inside of the room, break the padlock, take everything, leave and not get caught. At that point I was already gone but I felt super unsafe after the first incident, just knowing that anyone can walk in the hostel so easily, go in any room, take all of your belongings, pass in front of reception and just go and not get caught.... Mind blowing!! I'll add to that that the rooms were extremely dirty, the sheets, the floors but also the communal rooms and the toilets were the worst. On the pictures it looks nice until you check the couches out and they are full of stains and smell gross. The toilets were just horrible, from the sinks, to the toilets and the showers, everything was dirty and gross. Gross is the appropriate term. My review score comes down to 2.5 but it should be 0.0!!