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Plussat: "The customer service, the seats were comfortable and the food was great"

Miinukset: "Tv and food"

Plussat: "It was ontime"
Miinukset: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Plussat: "Crew"
Miinukset: "Earlier travel and respect of initial timing. If they also afforded a place to rest for the long lay over in turkey."

Plussat: "nothing"
Miinukset: "nothing"

Miinukset: "Vegetarian food. 30% of people are vegetarian"

Plussat: "Excellent service for affordable price"
Miinukset: "Flight was delayed"

Miinukset: "I had no vegetarian dinner"

Miinukset: "Free wifi"

Plussat: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Miinukset: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Plussat: "The food was amazing and the crew was great from Chicago to Instanbul."
Miinukset: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."

Plussat: "Great crew, confortable seats, free complimentary internet service"
Miinukset: "Even though the same plane was used, the Cuban authorities asked passengers bound to Caracas to deboard the plane, pass to transit, to have us waiting an hour to re board. Boarding was a complete chaos. We were not handed headsets, so could not listen to inflight entertainment. Food was not good"

Plussat: "--"
Miinukset: "The seats are so narrow that I can't sit properly. I'm a normal sized person. and even the shorter person next to me was extremely stuck in their seat. This is unhealthy and awfully uncomfortable on an 11 hour flight."

Plussat: "Crew was outstanding. Plane was spotless. No nonsense and lots of nice people working for the airlines."

Plussat: "Leg room was OK"
Miinukset: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Miinukset: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"

Plussat: "Excellent service. Very tasty food."
Miinukset: "Too many voice announcements, interfering with the entertainments system."

Plussat: "Food and service in business class were splendid."
Miinukset: "Absolutely nothing"

Plussat: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Miinukset: "Cc"

Plussat: "All."
Miinukset: "Food may become better. Not twice meat, especially not late at night. Give an option for an omelet for example"

Plussat: "Staff & food were excellent."
Miinukset: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."

Plussat: "The plane was too hot"
Miinukset: "Plane too hot"

Plussat: "Good crew. Clean"
Miinukset: "A little late"

Plussat: "Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world."

Plussat: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Miinukset: "Business class gets only one small lavatory."

Plussat: "Turkish do a good job of giving you a good service for your money."
Miinukset: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Plussat: "Big plane, friendly staff, good food."
Miinukset: "Sometime, it gets a bit too cold."

Miinukset: "Trip delay"

Plussat: "Entertainment options good"

Plussat: "Food"
Miinukset: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Plussat: "Food"
Miinukset: "Narrow space between seats"

Plussat: "Friendly service."

Plussat: "Nothing much to shout about this flight. It got there safely?"
Miinukset: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."

Miinukset: "Shake all the time,vomited"

Plussat: "Fantastic journey no problems at all thanks kayak....."

Miinukset: "Plane delayed Missed connection"

Miinukset: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Plussat: "The food was quite good"
Miinukset: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Plussat: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Miinukset: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Plussat: "Nothing"
Miinukset: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Miinukset: "passengers with seats in the back of the plane should be boarded first."

Miinukset: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Plussat: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Miinukset: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Miinukset: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Miinukset: "I missed my connecting flight in Turkey as flight was delayed. It was my worst flight experience because nobody wanted to help me. It took an hour of being ignored by various TA staff to eventually get my boarding pass to the next available flight to London. I nearly missed that one as well because of it. The staff in Turkey was rude and unhelpful and most didn’t understand English properly. There were a number of others having the same issues, it was an awful experience."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "I could not use my ticket I was trying to extension date but customer services terrible"

Plussat: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Plussat: "Overall it was ok. I enjoyed the leg space."
Miinukset: "I suppose it's just a matter of different manners"

Plussat: "fast and friendly checkin, fast boarding, easy transmit"
Miinukset: "food"

Miinukset: "Boarding tool a long time and late take off"

Plussat: "Overall Austrian was fine. Smaller plane and people were professional."
Miinukset: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Miinukset: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Plussat: "Seat was very comfortable. Crew was great."

Miinukset: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Plussat: "Nothing"
Miinukset: "The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class"

Plussat: "On time & clean"
Miinukset: "Can’t really say"

Plussat: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Plussat: "crew was great ,seats was better than good"
Miinukset: "nothing"

Plussat: "Noting outstanding."
Miinukset: "Seat comfort."

Miinukset: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Plussat: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Miinukset: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Miinukset: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Plussat: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Miinukset: "flight was delayed, 2nd Austtian flight delayed in the same day"

Plussat: "thebflight wqs smooth and on time"
Miinukset: "snack they gave something sweet at 07:00 AM"

Plussat: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Plussat: "Very comfortable journey, leaving on time, arriving on time"

Plussat: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Plussat: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Miinukset: "The food. It was okay."

Plussat: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Miinukset: "Seat wasn't the best, quite hard on the middle back."

Plussat: "Lost my luggage"
Miinukset: "Not loosing my suitcase!"

Plussat: "Seat ok typical. Non busy flight lots of room"
Miinukset: "Food was poor"

Plussat: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Miinukset: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Plussat: "Sits had more room then other plain"

Plussat: "Efficient timely."

Miinukset: "Seat !!"

Miinukset: "One hour late for take off..."

Plussat: "Nothing at all."
Miinukset: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Plussat: "Nothing. See below."
Miinukset: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Miinukset: "Austrian airlines did not even notified us about cancellation."

Plussat: "Flight was on time and we arrived on time Service was good and the crew was courteous and friendly"
Miinukset: "long layover before my next flight to Chicago"

Plussat: "I get Airpoints with the flight, crew were lovely."
Miinukset: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Plussat: "The seats were very nice, and I found it very pleasing that everything was colour coordinated. (the small details in red and the rest in gray). The flight attendants were so happy and upbeat, it lifted your mood as well! I believe that we left a few minutes early, as boarding was completed early. And thefood? Mind-blowing for airplane food. I really enjoyed this flight."
Miinukset: "There wasn’t much I didn’t like about the flight. Sometimes the announcements were very slightly difficult to hear (accents and whatnot,) but you could still tell what they were saying."

Plussat: "Everything was awesome best flight i had in my life."
Miinukset: "Nothing"

Plussat: "All flights were on schedule"

Miinukset: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Plussat: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Plussat: "Everything was good"
Miinukset: "Red uniforms are ok but red tights awful"

Plussat: "The flight attendants worked very hard Patient and courteous."
Miinukset: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Miinukset: "I didn't like that I paid for a ticket months ago and checked in my bags and then was told that there's no room the plain is full"

Miinukset: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Miinukset: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Plussat: "Crew were amazing"
Miinukset: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Miinukset: "See red comment above."

Plussat: "Staff were always courteous."

Plussat: "Friendly staff, on time flight. Nice refreshments"

Plussat: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Miinukset: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Miinukset: "Delay"

Miinukset: "arogant staff, flight canceled, great difficulties to claim my money back"