Residenza d'Epoca San Cassiano

The location was very central. The staff were so polite, informative and welcoming. The view from the breakfast room and ground floor balcony of the grand canal is beautiful.

The room was dated, and my children’s beds were small. The view from our room was facing another house’s window, we had to keep the shutters closed, as they could see in our room. Buildings are very close together. The breakfast was ok, not much on offer, a bit basic and the same daily. If you went late there were not any croissants. The breakfast room was very cramped and hot. The hotel was expensive, we were expecting a bit more for our money.

Overall Good

We really enjoyed our stay. The building was built in the 1300's. We just loved the history of it. The staff went above and beyond. The breakfast was good. The location was great. About a 5 minute walk from the water bus stop and about 15 minutes from St. Marks square. After being in the crowds all day it was nice coming back to our quiet little corner of Venice,sitting on the balcony with a glass of wine watching the sunset and the boats go by.

I would have given it a higher rating except our room was on the bottom floor. It was very damp and the AC did not work well at all We did let them know the unit was not working properly and I am hoping they will replace it for future guests.