Palazzo Paruta

Firstly, this was a very special holiday! My mother has always wanted to go to Venice (and always talked about it since I was a child...) and after a while saving I was finally able to bring her. I explained to the staff what this holiday was and they were immediately by our side from the start. Upon landing they’d helped me book a private water taxi from the airport to the hotel, upon arriving at the hotel they were lovely enough to upgrade us and quiet literally every morning would offer us some advice and help on what to see and what not too! The hotel wasn’t what I had in my head for some reason... it’s a lot smaller. It’s a lot more personal than you’d expect and very quiet. Absolutely perfect. Perfect welcome, perfect stay and a memory both mum and I will hold dearly. Thank you guys. Genuinely cannot thank the staff enough for making us feel as warm and as welcomed as we were. As an experienced traveller, I can honestly say, I have NEVER felt so supported by such FRIENDLY staff.

Just some comments for future bookers, if you can - it’s worth the upgrade. Rooms in the hotel are small. We had an upgraded room and it was still relatively tight (MASSIVE tv tho!! - for those evenings when you come back and wanna just chill!!!) Obviously asked for a twin room, however it’s still two mattresses pushed together... no middle gap?! Photos shown are of the best rooms... as you’d expect... There’s no service (aka no room service for drinks or food) and it’s too small for general bar area in the hotel... although there is a little courtyard area with a few outside sofas and tables. Also - as a Brit - it would have been nice to have had some tea, milk and mugs in the room! Overall - this was a fabulous hotel. No major complaint, just picky improvements for the future. 4/5*******