Grand Hotel Des Arts

erinomainen palvelu,osaava henkilökunta,aamupala hyvä,tosi siistit kaikki yleiset tilat,huoneet erittäin siistit ja puhtaat.

Thank you very much that you let me stay there till 4 PM without extra charge, since my earlier train was cancelled due to the new Coronavirus decree by the Italian government. I'll certainly remember that and come back!

Great location, friendly staff

Breakfast was always cold, even the dishes that are supposed to be warm - pancakes, scrambled eggs and baked vegetables

Location, breakfast...

Rooms a bit too simple and small for a four star property.

Lovely hotel in a great location, not far from train station and main attractions. The hotel is decorated with beautiful artwork, including sculptures and paintings and has a lovely outdoor courtyard. Rooms were very clean. Looking forward to returning one day.

Great hotel! This was the second time we stayed at the Grand! The location is good, just a few minutes from the old town ( actually from the Arena, because you are in the old town, the hotel being situated just after you pass the Porta Nouva gate), the staff is really helpful and nice! The breakfast is super, taking into consideration that you are in Italy.

The only thing i cand think of being not great is that the wi-fi connection had , from time to time, some problems..it didn't work properly every time you logged in.

The location was good for a first time visitor to Verona. All staff were courteous and no request or question was an issue for them.

One minor issue I experienced was wi fi in my room. I was able to use at the reception area however could not connect from the room.

It was really a four star hotel. So many times, even though rated as four stars, I have been disappointed in the past. This was a great pleasure to have a hotel that lived up to its price and quality as an excellent hotel. The location was also good and close to places that could be walked to. A real pleasure. Thank you.

Having to pay for internet service and not having it included in the price of the hotel.