Hotel Europa

Keskeinen, loistava sijainti. Siisti hotelli, ystävällinen henkilökunta.

Ei ollut mitään sellaista mistä en olisi pitänyt.

The hotel is in a great place, very close to the center of Verona which made it an ideal place for visiting the city.

We had a very bad experience with the personal of the hotel regarding parking. The hotel offers parking places in a very small garage, where with the help of experienced drivers they were able to cram in even ten cars. The car keys because of this have to be submitted at the front desk. This would be fine and I have been in a number of places before where this was the expectation but in all those places this was clearly marked on the website at booking time. This was important as this did mean that direct access to our car and the contents of its trunk was not available easily (and as this was just the first leg of our longer journey we did not wish to take everything to our room). The biggest issue I had was the style of communication from the personal at the front desk. He had the smug tone and communication style as though he was doing us a favor of allowing us to park our car there. This might be a small thing, that bothers only us, but this communication style really affected our whole experience at the hotel and in Verona. I don't like giving my car keys to others especially when this is not clearly stated beforehand as a requirement and also when in the parking lot it is clearly marked that no responsibility will be taken for anything left in the car.