Villeneuve-d'Ascq hotellia

Plussat: A novel, comfortable, friendly, convenient and personal place to stay in Lille. The rooms with a spa (jacuzzi and hammam) are incredible, the decoration tasteful, the TVs huge - it’s a super relaxing place to stay.

Plussat: The appartment was impeccably clean. We enjoyed the modern and smart interior. Above all the bed was one of the best we ever slept in.

Plussat: Our suite was bright, airy, stylish and clean!

Plussat: tres bien place! very good equipment. Much better than a normal hotel. It's highly recommend. Big space for party!!very good, will come next time.

Plussat: Everything about the property was perfect and the staff were really helpful and friendly.

Miinukset: Check in wasn't until 5pm.

Plussat: The owners were friendly and helpful. The property was immaculate and a treat to go back to each evening. We enjoyed the jacuzzi and the steam room each night. We couldnt recommend it more highly.

Miinukset: The apartment was perfect. The neighborhood was very quiet though but it just may have been the time of year that we were there.

Plussat: Gorgeous interior decor, luxury modern chic but relaxed at the same time. Room was fab and bed was super comfy. Great sound insulation, unable to hear any passing traffic. Overall brilliant hotel facilities. Toiletries were so nice we bought some while wandering through the old town just a couple of minutes' walk away. Would definitely stay again!

Miinukset: The neighbouring car park can get busy (we arrived on a Friday afternoon) but the hotel staff were really helpful in arranging a 24hr pass.

Plussat: N/a

Miinukset: They have stolen 50 euros. Two weeks after the deposit taken never returned. Havent responded to my email. Also, having arrived two hours after our check in time they asked us to wait 15 minutes while they cleaned our room... an hour and a half later we got in.

Plussat: Very spacious bedrooms with comfortable beds & en-suite bathroom. Two restaurant. Fine dining & one with simple local cuisine. Very well located with 5 mins walk of both old & moderns towns. Very friendly attentive staff

Miinukset: Would be enhanced with sauna facilities

Plussat: Quality new hotel with very comfortable rooms, classy common parts & well located for the city centre. Staff were always cheerful & helpful. Rooms on 3rd floor were completely silent!

Miinukset: Breakfast was pretty pricey at EUR 18!

Plussat: Second time we've stayed. Staff just as great, rooms still in great condition and breakfast just as extensive.

Plussat: Really nice hotel centrally located , nice staff and facilities , free snacks and soft drinks in the mini fridge are lovely touch

Miinukset: Breakfast was really basic for the type of the property

Plussat: Isabel is very friendly, nice house, free parking :)

Miinukset: A part of the floor in my room wood floor was rotten, this can be dangerous!

Plussat: Great breakfast.

Plussat: Familiar and trust treatment to guests, very quiet & charm place!

Plussat: Visiting Lille? Stay here - simples!

Plussat: Really good welcom calm clean helpful to find a restaurant. (If had a welcome drink at the restaurant)

Plussat: Very pleasant owner, quiet room, good bed and mattress. Tea and coffee making facilities available. Breakfast was communal around a single dining table, which is great for interaction with owner and other guests, but if you don't speak much French and they don't speak much of your language (English for us!) then ..... you could learn from each other (positive!) or feel a bit isolated (negative!). Free off-road parking, good WiFi.

Miinukset: The toilet was in the bedroom! You might think that's horrible. I did, my wife didn't! There was just a partition (wall) separating the WC and shower and sink from the bed area, which didn't extend all the way up to the ceiling, only three quarters of the way up, and didn't run the full width of the room. Limited air extraction too. That's all okay if you don't create a stink in the toilet, but if you do then you have to share it with your bedroom area (and your partner). Not nice at all!

Plussat: This is a very charming B&B. Highly recommended. Everything has that personal touch which makes the stay that much more memorable.

Miinukset: Nothing at all

Plussat: The bed was very comfortable. The parking was secure. The atmosphere was positive.

Miinukset: There was nothing special about the breakfast. It was just bread, coffee, orange juice and a small yogurt.

Plussat: Good location. Morden style. Good entertainment

Miinukset: No swimming pool. Small fitness centre.

Plussat: The hotel is modern functional and very clean with a good design - Staff is friendly and helpful - It's also very convenient to get restaurant inside the facilities

Plussat: Great location, great hotel with lots of facilities.

Miinukset: It’s as dry as a nuns fanny and we all felt as dehydrated as Gandhi’s flip flop. There’s no fresh air and it’s really stuffy!

Plussat: The relaxed feeling of things

Miinukset: Wine costs was too much.

Plussat: Excellent hotel with good service.

Miinukset: No body lotion is refilled when finishing.

Plussat: If you love Lille, stay here! Charming, quiet, with very friendly concierge...the location is great, right across from metro. Couldn't have been happier.

Plussat: Lovely place, helpful staff.

Miinukset: The parking I paid extra for this but it’s quite a walk with all your luggage.

Plussat: terrible customer service avoid this place - wish we had never booked with them

Plussat: Bed quality is perfect, the italian shower great, kettle for coffee and tea. Very calm

Plussat: Clean comfortable and friendly plus great location

Miinukset: The room we had was spotless and very comfortable bed. But the terrace and garden though small was a real bonus. It is just one stop on metro from Euro Gare and dead opposite the station. Our room was on the side away from the busy road so very peaceful. The young lady who dealt with us could not have been nicer or more helpful. We will certainly visit again

Plussat: Very nice host and good environment. Comfortable with air co (not so often in north France)

Miinukset: A little far away from downtown

Plussat: Good wifi connection, very helpful and sweet stuff, clean, safe and right next to the metro station

Miinukset: The room can get very hot and there is very noisy hostel in the neighbourhood with parties all the way till early morning

Plussat: The staff were excellent.

Plussat: The bed was super comfortable, the bonus snacks in the mini bar were very welcome!

Miinukset: Na

Plussat: The position, comfortable modern room and good position. The breakfast and fresh orange juice were good but very pricey.

Miinukset: The bar, it was used by non guests going in and out of the sliding doors leaving it open when cold. Staff were busy serving no guests and took ages to be served, then didn't have ingredients for our free drink..cocktail.

Plussat: The hotel is wonderful. The staff was terrific and very attentive. The location was great, as were the breakfast offerings. Would definitely stay here again or recommend to someone else visiting the area.

Miinukset: There were no international news channels offered on the TV. Usually there is at least one station that you can watch to get caught up on international news. At a quick glance it looked like there were some, but when you clicked on it, the channel wan't available. Disappointing.

Plussat: The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well.

Miinukset: Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.

Plussat: Good location with parking nearby Green me concept with free drinks are nice

Miinukset: The room is way too small with a cot, always bump my knees and got bruises.

Plussat: The location is great and really in the center.

Miinukset: Some of the staff were really service oriented and helpful but some not. The level of English is too low to eg explain where the parking lot. The English of the intern was the best and she was also the most helpful. Breakfast was good but staff was overwhelmed. It was too busy for them. They worked really hard but hotel management needs to step in and scale up. We had to ask for many things as it was all gone. They had no time to serve people and refill the buffet at the same time. The room and bed are small. Especially the bed is small. I expect more from a four star hotel.

Plussat: Great staff at the hotel. I've stayed here before and returned for another time with my family (wife and two toddlers). The hotel is in a great location and the parking facilities were ideal. Special mention must go to the staff -especially the night manager who helped assist us with taking my son to hospital as he took a turn during the night. He went out of his way and translated for us.

Miinukset: Only slight concern was the lack of matting in the large walk in shower- there was no bath in the room and the floor becomes very slippery entering the bath and could be a real danger for anyone (especially children or elderly)

Plussat: The hotel was very clean and the staff very helpful.

Miinukset: -

Plussat: Majoituimme 4 hlön porukalla 5. kerroksen juniorsviitissä joka oli tilava ja oma terassi oli hauska lisä. Sijainti oli kiva lähellä keskustaa mutta rauhallisella sivukadulla. Huoneessa oli paljon ikkunoita kahteen suuntaan, joten se oli todella valoisa. Ikkunat olivat avattavia joka oli mukava koska ilmastointi ei toiminut ihan odotetusti. Aamiainen oli melko monipuolinen.

Miinukset: Huone oli tunkkainen, ihan kuin siellä olisi tupakoitu joskus aiemmin. Vessassa haisi vahvasti pissa. Huone oli tilava mutta epäkäytännöllinen, esim. vain 1 pieni vaatekaappi eikä muita säilytystiloja. Huone oli kaiken kaikkiaan nuhjuinen, verho osin irronnut, tahroja verhoissa, reikä lakanassa ym. muuta sellaista pientä, jota ei 4 tähden hotellissa toivoisi olevan.

Plussat: All goodGood

Plussat: the bed

Miinukset: the entree

Plussat: Lovely hotel in great location

Miinukset: Notjing

Plussat: Great location Nice historical building Comfortable bed Spacious room

Miinukset: It was quite cold in the room and setting a higher temperature on the thermostat did not really help Average breakfast

Plussat: Clean, great breakfast. Fantastic location and really comfortable. I’m going back!!

Plussat: Breakfast was self serve but very nice, enough options for the hotel size, beds very comfortable, staff polite and helpful, lovely design property, great location

Miinukset: Cleanliness,

Plussat: This was a lovely spacious room. The staff were helpful and very nice. Good breakfast

Miinukset: Just a couple of Little things. The shower did not have somewhere to hook onto and therefore was hand held. A wee bit annoying. Some additional hols for towels would also have been helpful.

Plussat: Nice hotel at a great location for exploring this beautiful town. Rooms recently renovated, tastefully decorated and comfortable.

Plussat: Amazing hotel, great location and extremely helpful staff

Miinukset: The air con in our room wasn’t very good but the staff provided an extra fan, certainly wouldn’t stop us staying again

Miinukset: Waiting half an hour to be served a drink in the garden before and excellent dinner

Plussat: Excellent quality and wonderful service

Plussat: Great location and awesome staff. Very friendly and helpfull. Breakfast was a true French delight! Only 5 steps away from the central city area and still a very quiet spot. The best stay in Lille!

Plussat: Upmarket boutique hotel in Vielle Ville of Lille. Close to restaurants, bars, sights. The street is quiet and the hotel set back, but the morning we stayed was rubbish collection day, so we were woken early. Not the hotel's fault, and not much they could do about it. Staff were accessible, knowledgeable and friendly. We stayed on a Monday night so the restaurant was closed, but they were able to advise on alternatives.

Plussat: A classy, stylish, discrete hotel in the heart of Lille with excellent, friendly staff giving a warm welcome, good directions and an umbrella every time I went out in the rain. A comfortable bed, lovely touches such as coffee maker and sound-station plus a plate of mini pastries in your room every day. Shower was compact, but nice branded toiletries. Overall, not cheap but quality.

Miinukset: Hardly the hotel’s fault, but building work was going on to the rear with drilling and hammering from early in the morning.

Plussat: Classical iconic building with fashioned design well mixed

Plussat: Very good guided tour by the staff about the history of the hotel

Plussat: Nice hotel but overpriced

Miinukset: Bed not comfortable

Plussat: The swim but was disappointed that their was no gym. Also disappointed that the channels on the tv were limited

Miinukset: The breakfast- the service was awful and the food wasn’t hot

Plussat: Loved the hotel, from which Lille was a pleasant diversion.

Miinukset: I can’t live there full-time.

Plussat: Great old building with rooms that had high ceilings, paneled walls. Lovely bathroom as well. Good location with a reasonable walk into the old town area and shopping.

Miinukset: There were two of us and occasionally the second person would have a hot water issue in the shower.

Plussat: Modern furniture and comfortable bedding! A large bathroom and great facilities. Friendly staff

Miinukset: No heating in the bathroom

Miinukset: Lovely quirky hotel. Fab location, 5 mins from Lllle Europe & 5 mins to Old Lille.

Plussat: The location. Rooms having an amazing liquid soap from Rituals.

Miinukset: Breakfast - few diversity for those who take breakfast late. For example - scrambled eggs weren't replaced.

Miinukset: Staff named Valentine is very rude. Does not want to smile or greet foreign people. We got our rooms late. Breakfast was poor, took very long to put things in the buffet as it was empty. Staff do not know much english. No english tea. Everything written in French, so had to ask what things were and staff did not understand as they know no English. I would not recommend for non french visitors.

Plussat: Very kind staff. We arrived to early but they gave us a call when the room was ready, which was 1,5 hour earlier than we expected. The rooms are not big but very clean.

Miinukset: The only complaint we had was the view. We didn’t have any. Our view was right across from an office, which was uncomfortable. Z

Plussat: Ideal location opposite the Gare De Lille Flanders railway station. No shortage of nearby bar/restaurants, in fact one either side of the entrance door!!! 10 mins walk from the Christmas Market. Comfortable clean rooms, lovely beds. Pleasant friendly staff.

Miinukset: No real bar, but not really an issue as plenty nearby.

Miinukset: no fridge in room

Plussat: Great location, walking distance to city center. Very nice room

Plussat: Very nice welcome from the staff despite our unexpected late arrival following some train problem. We had a pleasant and quiete night despite staying on new year's eve.

Miinukset: Nothing in particular.

Plussat: Very central, great comfy beds and nice breakfast.

Miinukset: The room was worn down, not really what you expect for that price ... Also really not sound proof when you constantly waking up from the person in the room above you pacing around .

Plussat: Room was comfortable. Staff was helpful and friendly.

Plussat: Great staff - really helpful

Miinukset: Bit noisy at night if you had a front room

Plussat: The hotel is nice in the heart of the city of Lille.Easy parking in the city parking close to the hotel with only 14€ per day.Clean hotel and kind stuff. Very good breakfast.Nice long mirror in the room .welcome drink water coffee and tea

Miinukset: No lift (elevator) for 2,3,or 4 floors (1st is reception)Our room floor had inclined 10°or20° from the one side to the other made you feel seasick.the hairdresser wasn't working properly and no working electricity plag in the bathroom.Uncomfortabe bed with incline.one chair for 2 prs room.

Plussat: Location was perfect, right in the main town easy walking distance to all the main attractions. Good size room and bathroom. View lovely looking out to shopping streets.

Miinukset: Bed was very soft. Breakfast a bit light but suitable. Not the warmest welcome when we arrived but improved with our stay

Plussat: In the hotel all is perfect. Very clean, perfect location. The stuff are extra kind and helpfull. The bathroom, really nice italian style. The room, and the bed are really confortable. You can feel yourself like visit yor best friends home! The breakfast is extra delicious. Products all time fresh, and many kind of sortiment of chees, salamies, hams, fruit salads... I can only recommend for Everybody!!!! As you come alone, or as family too.

Plussat: Staff were extremely helpful, nothing was too much trouble for them.

Miinukset: Nothing bad to say about the place

Plussat: Erinomainen sijainti, korkea huone, josta melkein panoramanäkymä suoraan ostoskduille. Hyvä aamiainen, joskin (tavallisia) juustosiivuja leivän päälle jäi kaipaamaan (tarjolla oli vain pehmeitä juustoja ja paksuja juustolohkoja).

Miinukset: Huone oli melko viileä lämmityksestä huolimatta. Ikkunoista veti, ja lattian-vuoteen tasolla oli vilpoisaa lämpimän ilman noustessa korkealle katon rajaan (huonekorkeus n.5 m). Onneksi lisähuopia sai pyydettäessä.

Plussat: A perfect location in the center of Lille and very kind staff.

Miinukset: Rooms are not that large

Plussat: Location

Miinukset: Bed is too short if you are taller than 1m80. Bathroom extremely small. Room was smelly

Plussat: Breakfast was really good, fresh products, homemade with local ingredients. Place was very clean and the staff super friendly, if you stay 2 nights or more and you ask for the cleaners to not come in you get a free drink.

Miinukset: The bed was a bit short for me and the bathroom had a curtain instead of a door. I understand that you try to fit as many room as you can in a hotel, but I'd prefer to pay a bit more and have a good size room.

Plussat: The location! Staff were friendly and helpful, Frank was very nice! The bar was beautiful.

Miinukset: Limited choice of spirits other than whiskey.

Plussat: It was right in the center of town.

Plussat: Location was excellent - room big and spacious - bed excellent

Miinukset: bar quite small - few creaky floorboards

Plussat: Helpful staff great location.

Plussat: The location and ambience.

Miinukset: There was no hot water and the room was cold. The climate control didn’t work and had a service symbol on it. The hotel staff had to bring an electric radiator to the room which was inadequate. They turned the hot water on which took a long time to warm up, but it was cold again in the morning. Although we were offered a free breakfast and 2 drinks, this didn’t make up for a very disappointing and cold stay.

Plussat: The location and reception staff were excellent

Miinukset: the bedside lights were not good enough to ready by.

Miinukset: There should have been 2 spare pillows in the room that sleeps 3 people. There was only 1. Went to desk to ask for 1 more and got one.

Plussat: Clean bathroom, 24/7 reception and tasty breakfast.

Plussat: Nicely appointed, large breakfast area.

Miinukset: Adjacent to major road. Traffic noise.

Plussat: Nice breakfast with a lot of choice. Staff was very friendly.

Plussat: The room is wonderful - spacious, well kept and clean.

Miinukset: The breakfast is a bit low on variety. But its really fresh and tasty.

Plussat: The room was very comfortable and clean. Free parking, nice staff and good price.

Plussat: The location is in the city centre

Miinukset: Nothing

Plussat: Good location 10 minutes walk from station, pleasant and efficient staff, well-equipped room, very clean.

Miinukset: Duvet too hot! Had to sleep with windows open even though it was December!

Plussat: Great location. Friendly and helpful staff. Good value for money

Plussat: A very spacious unit within close walking distance to the centre of the city and train stations. The staff were po.ite and helpful. This hotel is an excellent example of the Ibis brand and I would certainly recommend it.

Plussat: The location was perfect. Very clean, great bed, great service.

Miinukset: We would like tea and coffee in the room, but realise this is not normal in Europe

Plussat: Room was clean and modern but could have done with a few extras, like coat hooks and some sort of proper cupboard/cabinet space.

Miinukset: Not much to dislike really. Staff were very good, breakfast was very good, and location wasn't bad at all.

Plussat: The room was utterly clean, spotless. The staff are so friendly. We were able to park in the carpark too. Very convenient for the Christmas market. Nearby Petit Boulangerie was superb for breakfast.

Miinukset: Lack of kettle, no tissues.

Plussat: Cheerful & helpful lady on Reception on arrival. Spacious room and clean. Low floor request met and secure parking.

Miinukset: No bath and poor lighting in bathroom and wardrobe area.

Plussat: Clean, friendly staff. Great location

Plussat: Good location. Good quality breakfast included in room rate. Friendly reception staff. Clean

Miinukset: Uncomfortable beds. Only one pillow and one towel each. The aircon in room 118 sounded like a jumbo jet taking off. The air on in room 117 didn’t work. Breakfast room staff were very slow to replenish supplies of food, plates, cutlery etc.