Villeneuve-d'Ascq hotellia

Plussat: A novel, comfortable, friendly, convenient and personal place to stay in Lille. The rooms with a spa (jacuzzi and hammam) are incredible, the decoration tasteful, the TVs huge - it’s a super relaxing place to stay.

Plussat: The apartment is very nice, the bed is very comfortable and the owner is very kind.

Plussat: The appartment was impeccably clean. We enjoyed the modern and smart interior. Above all the bed was one of the best we ever slept in.

Plussat: Our suite was bright, airy, stylish and clean!

Plussat: Everything about the property was perfect and the staff were really helpful and friendly.

Miinukset: Check in wasn't until 5pm.

Plussat: Great location, modern and clean interior

Miinukset: Front security door did not close automatically - had to push shut!

Plussat: The owners were friendly and helpful. The property was immaculate and a treat to go back to each evening. We enjoyed the jacuzzi and the steam room each night. We couldnt recommend it more highly.

Miinukset: The apartment was perfect. The neighborhood was very quiet though but it just may have been the time of year that we were there.

Plussat: Mini bar snacks and soft drinks were included.

Miinukset: Breakfast far too expensive.

Plussat: Everything! location, friendly and helpful staff, great room, gin menu and brasserie...I warmly recommend L'arbre voyageur if you travel to Lille, business or personal.

Miinukset: I loved everything!

Plussat: Nice hotel, clean and central. Very comfortable bed and good breakfast. We had dinner at the Jane restaurant inside the hotel, a bit overpriced for what it is and the maítre was very rude but the rest of the staff was extremely nice and the cocktails were great.

Miinukset: The maítre at the Jane restaurant inside the hotel. Overpriced food.

Miinukset: Mosquitos in the room

Plussat: Service Design Food

Miinukset: Nothing

Plussat: Top hospitality. The staff leaped at any opportunity to deliver on any request. The location was ideal for visiting central Lille. Yes, its a small thing, but the shower was great. Its the small things that make a stay great.

Miinukset: Our room faced the courtyard, which should have been quiet. We found the room a little warm for sleeping, but an open window also let in noise from conversations in the garden. I think a whisper in that garden would reflect all the way up the hotel walls. This is really minor. Would definitely stay here again.

Plussat: Very charming place, decorated with taste, with a vintage touch. Hostess was very kind and made me feel at home, and the general atmosphere of the place is good. Best moment was the breakfast, with plenty of excellent home made jams as well as a variety of breads and the famous "pain perdu".

Miinukset: Cleanliness of the room could have been questionned due to a bin that had not been emptied upon previous guests passage. An annoying mosquito bit me most of the night, despite a useless electric repellent plug. Some of the equipment (particularly the bathroom) could be refreshed too.

Plussat: Isabel is very friendly, nice house, free parking :)

Miinukset: A part of the floor in my room wood floor was rotten, this can be dangerous!

Plussat: Visiting Lille? Stay here - simples!

Plussat: Really good welcom calm clean helpful to find a restaurant. (If had a welcome drink at the restaurant)

Plussat: Very pleasant owner, quiet room, good bed and mattress. Tea and coffee making facilities available. Breakfast was communal around a single dining table, which is great for interaction with owner and other guests, but if you don't speak much French and they don't speak much of your language (English for us!) then ..... you could learn from each other (positive!) or feel a bit isolated (negative!). Free off-road parking, good WiFi.

Miinukset: The toilet was in the bedroom! You might think that's horrible. I did, my wife didn't! There was just a partition (wall) separating the WC and shower and sink from the bed area, which didn't extend all the way up to the ceiling, only three quarters of the way up, and didn't run the full width of the room. Limited air extraction too. That's all okay if you don't create a stink in the toilet, but if you do then you have to share it with your bedroom area (and your partner). Not nice at all!

Plussat: This is a very charming B&B. Highly recommended. Everything has that personal touch which makes the stay that much more memorable.

Miinukset: Nothing at all

Plussat: The bed was very comfortable. The parking was secure. The atmosphere was positive.

Miinukset: There was nothing special about the breakfast. It was just bread, coffee, orange juice and a small yogurt.

Plussat: Superb! on the doorstep of train station, city centre and shopping. The hotel room looked brand new. I thoroughly enjoyed the spa while my mother (aged 72) enjoyed the hotel room bath ( or should I say indoor pool). I'm looking forward to returning!

Plussat: the room was lovely and massive bath!

Miinukset: Got to breakfast half an hour before end time. Barely anything left. The Manager of the restaurant could tell people were getting frustrated so ordered fresh warm pastries and came around the restaurant personally offering customers.

Plussat: Excellent breakfast. Very comfortable bedrooms. Helpful staff. Nice bar

Miinukset: Location was a bit too far from the centre of town - a 15 minute walk

Plussat: Good location friendly staff

Miinukset: Should be a 3 star

Plussat: Nice staff, nice location.

Plussat: The hotel is wonderful. The staff was terrific and very attentive. The location was great, as were the breakfast offerings. Would definitely stay here again or recommend to someone else visiting the area.

Miinukset: There were no international news channels offered on the TV. Usually there is at least one station that you can watch to get caught up on international news. At a quick glance it looked like there were some, but when you clicked on it, the channel wan't available. Disappointing.

Plussat: Location

Miinukset: Limited on site parking but close proximity to other options. Street parking available.

Plussat: The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well.

Miinukset: Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.

Plussat: Very friendly and helpful staff. Hotel is only a few minutes walk from the main square. Breakfast was also nice, there was enough choice. Tip: If you're driving to Lille, book your parking spot in advance with the hotel.

Miinukset: There isn't much room for breakfast, so don't go at the end (when it's very busy)

Plussat: Perfect location to explore Lille. Underground parking very simple.

Miinukset: Our room was for 3 but only had cups/glasses etc for 2. Minor issue but lacking in attention to detail

Plussat: Bed was very comfy. Great orange juice at breakfast

Miinukset: Coffee at breakfast wasn't great but the main complaint was the smell in the bathroom. Think the whole city might have a sewage problem but we had to keep the bathroom door shut.

Plussat: Good beers didn't eat there Soft drinks stocked in minibar for free

Miinukset: Nothing really very nice modern hotel centrally located Only downside was 16 euro charge for car parking

Plussat: Majoituimme 4 hlön porukalla 5. kerroksen juniorsviitissä joka oli tilava ja oma terassi oli hauska lisä. Sijainti oli kiva lähellä keskustaa mutta rauhallisella sivukadulla. Huoneessa oli paljon ikkunoita kahteen suuntaan, joten se oli todella valoisa. Ikkunat olivat avattavia joka oli mukava koska ilmastointi ei toiminut ihan odotetusti. Aamiainen oli melko monipuolinen.

Miinukset: Huone oli tunkkainen, ihan kuin siellä olisi tupakoitu joskus aiemmin. Vessassa haisi vahvasti pissa. Huone oli tilava mutta epäkäytännöllinen, esim. vain 1 pieni vaatekaappi eikä muita säilytystiloja. Huone oli kaiken kaikkiaan nuhjuinen, verho osin irronnut, tahroja verhoissa, reikä lakanassa ym. muuta sellaista pientä, jota ei 4 tähden hotellissa toivoisi olevan.

Plussat: The choice of breakfast, room size, great bathroom.

Miinukset: The duvet and pillows were artificial fibres which made sleeping uncomfortable.

Plussat: Location

Miinukset: No baggage room

Plussat: The location of this hotel was fantastic. Loved the cocktail bar. Rooms were very large and well styled.

Miinukset: Nothing

Plussat: Very friendly staff, good breakfast, central location, spacious rooms

Miinukset: Insonorisation between the rooms not optimal

Plussat: Great location, welcoming staff, lovely decor and nice bar attached to hotel.

Miinukset: The matress had a dip in the middle which was mildly uncomfortable.

Plussat: Location Staff Comfort

Miinukset: Nothing identified

Plussat: Breakfast was fine, but i'm very easy with food. My husband has a harder time, as he is very picky. Location is excellent, nearby the big square and shopping streets.

Miinukset: Beds were very warm and didn't breath.

Plussat: lovely large and quiet room

Miinukset: the towels were very thin, could do with replacing.

Plussat: If you love Lille, stay here! Charming, quiet, with very friendly concierge...the location is great, right across from metro. Couldn't have been happier.

Plussat: Lovely place, helpful staff.

Miinukset: The parking I paid extra for this but it’s quite a walk with all your luggage.

Plussat: terrible customer service avoid this place - wish we had never booked with them

Plussat: Bed quality is perfect, the italian shower great, kettle for coffee and tea. Very calm

Plussat: Clean comfortable and friendly plus great location

Miinukset: The room we had was spotless and very comfortable bed. But the terrace and garden though small was a real bonus. It is just one stop on metro from Euro Gare and dead opposite the station. Our room was on the side away from the busy road so very peaceful. The young lady who dealt with us could not have been nicer or more helpful. We will certainly visit again

Plussat: Very nice host and good environment. Comfortable with air co (not so often in north France)

Miinukset: A little far away from downtown

Plussat: Good wifi connection, very helpful and sweet stuff, clean, safe and right next to the metro station

Miinukset: The room can get very hot and there is very noisy hostel in the neighbourhood with parties all the way till early morning

Plussat: The staff were excellent.

Plussat: Amazing hotel, great location and extremely helpful staff

Miinukset: The air con in our room wasn’t very good but the staff provided an extra fan, certainly wouldn’t stop us staying again

Miinukset: Waiting half an hour to be served a drink in the garden before and excellent dinner

Plussat: We loved the hotel the moment we stepped in, it has a nice history to it. Very clean, comfortable bed. Friendly staff.

Miinukset: The restaurant was closed. Limited food for breakfast. Price was overrated. Didn't like that the toilet was not connected to the bathroom.

Plussat: Excellent quality and wonderful service

Plussat: Great location and awesome staff. Very friendly and helpfull. Breakfast was a true French delight! Only 5 steps away from the central city area and still a very quiet spot. The best stay in Lille!

Plussat: Upmarket boutique hotel in Vielle Ville of Lille. Close to restaurants, bars, sights. The street is quiet and the hotel set back, but the morning we stayed was rubbish collection day, so we were woken early. Not the hotel's fault, and not much they could do about it. Staff were accessible, knowledgeable and friendly. We stayed on a Monday night so the restaurant was closed, but they were able to advise on alternatives.

Plussat: A classy, stylish, discrete hotel in the heart of Lille with excellent, friendly staff giving a warm welcome, good directions and an umbrella every time I went out in the rain. A comfortable bed, lovely touches such as coffee maker and sound-station plus a plate of mini pastries in your room every day. Shower was compact, but nice branded toiletries. Overall, not cheap but quality.

Miinukset: Hardly the hotel’s fault, but building work was going on to the rear with drilling and hammering from early in the morning.

Plussat: Pool was fantastic, fresh squeeze OJ in the am, live piano music in the lobby, great bartenders

Miinukset: Free coffee machine was jammed lol

Plussat: Close to Lille city center yet quiet.

Miinukset: There are two buildings at l’Hermitage. Make sure you book in the original building, with nice historic rooms, and not a room in the new building, which have no particular charm. You would miss on the real Hermitage experience, like I did unfortunately.

Plussat: Everything was very comfortable, the rooms were good. Reception staff were very helpful

Miinukset: It seems all the rooms in the hotel have views of the main road or a road - we did ask to move but all the views appear to be the same. We booked to eat in the brasserie and they were understaffed and the food was awful and cold. The breakfast was OK but the staff were slow and slow to replenish the food

Plussat: Location

Miinukset: Smile and greet your guests, not with long face

Plussat: Very helpful staff. Stunning place and proper croissants... always a good detail.

Miinukset: A bit noisy on Saturday am as we were close to the ramp used by the house cleaners

Plussat: Cleanliness, Comfy Bed and staff very helpful

Miinukset: Had some begging going on outside of building

Plussat: It was very well located and it was very clean

Plussat: Nice big comfy towels, quality toiletries, comfortable Bed.

Miinukset: Rough area

Plussat: Room was comfortable. Staff was helpful and friendly.

Plussat: Hotel is small but the room is clean and good breakfast.

Miinukset: I have booked the rooms for my friend from far east. He is very dissapointed ad several hundred euros has disappeared from his wallet left in the room. This is not safe place, I don't recommend this hotel.

Plussat: Perfect location, super clean and nice personnel. Dog welcome in the bar for breakfast :)

Miinukset: The room was a bit small but other than that the rest was great.

Plussat: The bed was very comfortable and the shower was lovely.

Miinukset: The sofa bed was an awkward position and only the bathroom was hot, the room was a bit cold.

Plussat: Location is very convenient (few meters from city center). Staff was friendly and helpful.

Miinukset: Family room very small and cramped. Breakfast area very small and not much diversity to offer. Area around hotel wasn’t very family friendly. Beggars drifting around each corner. Understandably not the hotels responsibility but unpleasant nonetheless.

Plussat: Nice convenient location, close to train station. I booked on short notice because I couldn’t get to Lens as planned. I arranged travel for early the next morning.

Miinukset: No staff at desk when I arrived. My phone battery was dead so I couldn’t call the number provided. She came eventually. There is a dangerous step at precipice of bathroom that I banged my foot on a number of times. Yesterday I was accused of being a thief by staff. They said by email that I stole a wall mounted shampoo dispenser and that they were charging my account €30. Obviously I refuted this false accusation and found out that they didn’t even clean the room until Friday, a day after I checked out. I didn’t notice if this dispenser was there or not, I used the small miniature shampoo bottles provided on wash hand basin to have shower. Why would I steal something that I presume is more than 100ml when I was on flight later that day from Paris to Dublin? Why would someone paying €170 approx. To stay one night in a hotel steal something like this? My solicitor is dealing with it now. Very poor handling of this situation by management

Plussat: Excellent location, just next to the railway,metro and bus station. Huge shopping center just next to the hotel. A lot of restaurants around, opera just 3 minutes walk. Free drinks for not changing a towel. Very good internet connection. Nice and friendly staff speaking very good English.

Miinukset: Very small room, bad smell from the bathroom which does not ave a door. No forks for the breakfast, no vegetables for the breakfast. Parking is located around 300 meters from the hotel, in bad weather it might be a problem.

Plussat: The room was nice and clean. Nice place to stay.

Miinukset: No frige in the room.

Plussat: Great location. Nice staff. The room big enough just little confusing corridors. Breakfast ok. Coffee machine in the room.

Miinukset: Breakfast could be better with hot food selection. To reach your room is confusing due to long and twisty corridors.

Plussat: Location and cleanliness

Miinukset: Small room but that’s France

Plussat: Good location Comfortable bed and good shower Breakfast great.

Miinukset: Generally good. But Room was quite small and narrow hallways.

Plussat: Really central great location. Lovely hotel really clean and modern. Great choice.

Plussat: Very good location close to the main sites and close to the train station. Very friendly staff and were good to help us older folks with our luggage up the stairs, since there is no elevator. Good breakfast in the morning.

Miinukset: The bathroom was very tiny, and no space to put anything.

Plussat: The location

Miinukset: 4 flights of stairs to my room

Plussat: Quiet location just of main road in a village about 4 miles from centre of Ypres. Comfortable clean room. Excellent buffet breakfast. The hotel had large functions on both nights of our stay but there was absolutely no noise at all.

Plussat: Erinomainen sijainti, korkea huone, josta melkein panoramanäkymä suoraan ostoskduille. Hyvä aamiainen, joskin (tavallisia) juustosiivuja leivän päälle jäi kaipaamaan (tarjolla oli vain pehmeitä juustoja ja paksuja juustolohkoja).

Miinukset: Huone oli melko viileä lämmityksestä huolimatta. Ikkunoista veti, ja lattian-vuoteen tasolla oli vilpoisaa lämpimän ilman noustessa korkealle katon rajaan (huonekorkeus n.5 m). Onneksi lisähuopia sai pyydettäessä.

Plussat: -in the city centre -approx 10 minutes on foot from the main trainstation -small hotel, cozy atmosphere -comfortable bed -clean -tasty breakfast, especially jam, cheese. Coffee is also very good.

Miinukset: -some rooms are very close to eachother, noises from the other room can be disturbing

Miinukset: The only problem was that the telephone in my room didn't work and I had to go to the desk for ordering my lunch. That's it!

Plussat: Lovely decor great location

Plussat: The staff went beyond the call.

Miinukset: Unable to find way to hotel in car and ended up with staff driving us to hotel from up the road. Due to one way system and road works. A nightmare.

Plussat: Beautiful hotel ( the building itself is very impressive ) the location couldnt be better = right next to the main squares and the old town. the stuff were very kind and helpful The room was spacious and very nicely furnished, the window was looking to the square and street and it was really worth it for the very lovely town view

Miinukset: nothing it was really perfect

Plussat: Central location.

Miinukset: Reception did not provide bill for first night charge and did not inform on wifi password until asked.

Plussat: The location was as amazing, central to everything.

Miinukset: The odd angles in the room were weird we had to enter sidewards and the door didnt fully open.

Plussat: Excellent views from room. Overall, Lille is a great place to spend a weekend and perhaps longer. Staff were very polite.

Plussat: Large groom and bathroom.Refrigerator.

Miinukset: Could hear noise from next door starting about 12:30 AM. Mirrors in an unusable place.

Plussat: Comfortable room and beds, smack in the city centre

Miinukset: Warm in the room and no airconditioning for cooling, so we had to open the window (which is noisy in the city centre)

Plussat: The hotel is centrally located, but difficult to find because of road works. A staff member came with us to guide us round Lille. They were all pleasant and very helpful. The hotel is central and quiet.

Miinukset: Rooms are not well isolated - hear every step and noise from neighbor rooms Airco is not working Price of breakfast is exaggerated

Plussat: I did not have breakfast but the bar and service were welcoming. Noella was especially accommodating, allowing me to check in earlier as I had just had a long ride and was not going to be staying overnight.

Miinukset: The duvet stuffing could be a little cleaner and the pillows a little plumper.

Plussat: Nothing

Miinukset: Everything attractive

Plussat: The location was great. A 15-minute walk to the main square. Lots of great restaurants nearby.

Miinukset: The tap water in the kitchen had sand in it. A dedicated water dispenser would be helpful.

Plussat: Location

Miinukset: The customer services The facilities The policies

Plussat: Desite a lot of bad reviews about bed bugs/unclean beds, my personal experience was pretty good fairly clean facilities

Miinukset: No super social for solo travellers

Plussat: Täällä on todella hyvät petipaikat; yksityisyyttä saa sulkemalla verhon omalla paikallaan.

Miinukset: Aamiainen olisi voinut olla runsaampi; se oli kuitenkin laadukas.

Plussat: Location and price

Miinukset: Toilet cleaning and bed mattress

Plussat: Location was good for getting into Lille and the stadium (Pierre Mauroy). The staff were excellent, really helpful and friendly. Breakfasts were really good- buffet style with plenty of variety and quantity.

Miinukset: The rooms were small and a bit drab/gloomy. The bathroom was small but had been recently refurbished to a decent standard.

Plussat: Nicely appointed, large breakfast area.

Miinukset: Adjacent to major road. Traffic noise.

Plussat: The room is wonderful - spacious, well kept and clean.

Miinukset: The breakfast is a bit low on variety. But its really fresh and tasty.

Plussat: The staff was very friendly and helpful. Not too far from city center.

Miinukset: Not super clean. Breakfast was chaotic and the dishes were not clean. We have up.

Plussat: large variety of foods

Plussat: Very clean, just what you need, nice and very fresh breakfast, comfortable and great prices!

Plussat: Clean and modern. Staff were very very helpful and friendly. Made us feel very welcome and looked after our individual needs.

Miinukset: Rooms lacked facilities (eg kettle). Laundry company didn’t turn up to collect laundry.

Plussat: everything

Miinukset: nothing

Plussat: They are good but only at the beginning some misunderstanding happened and we solved it out

Miinukset: They have a good smile

Plussat: The hotel is well situated. The room is proper and the staffs here are friendly. I recommend!

Plussat: The location was pretty good for nightlife, probably less central for shopping and site seeing

Miinukset: Very basic, functional, no frills with small rooms. Needs modernising.

Plussat: Choosing this hotel belongs to the best variants for short stays in Villeneuve d’Ascq and surely in Lille not only because its location next to the stadium, but also in close environs to the Université de Lille, Campus Cité Scientifique which can be easily reached from the metro station “Cité Scientifique“, just in 12–15 minutes from the historical center of Lille. Everyone can promptly find not also some bars and cafes in the next buildings but also many other places with various food and cuisines both in Villeneuve-d'Ascq and Lezennes, a commune west to the town, and near Boulevard de Tournai. All the places listed above can be reached by foot in 10–20 minutes. In some rooms windows look over west and northwest that one can catch from time to time very picturesque sunsets. The room was clean, and the table was enough to work. Air conditioning worked efficiently. Breakfasts were perfectly satisfactory. It would be nice to have also a fridge inside a room. Hotel staff is very friendly. One can also use a parking beneath the hotel. P.S. Pictures of views from the windows and surrounding area are added to this review.

Miinukset: From time to time the price of the rooms is higher than one would expect.

Plussat: Good access and parking

Plussat: Easy check in and accommodated us at 2 am with no trouble, clean and comfortable rooms

Miinukset: Breakfast room was a bit of a tight squeeze

Plussat: The location was perfect for our needs, near Lille Grand Stadium. The room is well isolated and our room had view on 2 sides (motorway and stadium). Easy check in, check out, no card, no keys, just an access code.

Miinukset: The room is too minimalist, it's big and looks like a hall. Also it was very expensive for the period we stayed there, about 130 eur/night/triple.

Plussat: Easy and affordable stay, centrally located near the train station.

Miinukset: Very small bathroom and little accessories (no ironing board for instance) but ok for the price.

Plussat: Great location, very quiet and clean. Staff was very accommodating and friendly. All you want to see right out the door.

Miinukset: Room just a bit small but fine for over night accommodation!

Plussat: Very nice staff and nice location, close to Grand Place and station.

Miinukset: Hotel is a bit outdated for example you can hear you neighbours in other rooms. The breakfast is not high quality but you have everything you need.

Plussat: Good location near the railway station and center. Normal clean comfortable room. It was one of the cheapest option for the moment.

Miinukset: -------

Plussat: Its location is right in the city centre. The staff were very friendly and efficient and the hotel itself was very clean and comfortable.

Miinukset: Nothing it was excellent great value for money.

Plussat: Great location, good breakfast

Miinukset: Broken toilet seat,

Plussat: Good location for Eurostar and 10 mins walk into Lille Very comfy beds

Miinukset: None

Plussat: It took 1 minute to pay and get some unformation on restaurants close by, at that time of night, so as to get something to eat. Accurate guidance from the staff. Also the room and the bed were exquisit, very comfortable and big. wonderful choice of hotel.

Miinukset: Room too cold Difficult to change

Plussat: the location

Miinukset: the hotel doesn't have parking and due to unexpected condition with swapping machine, they withdrew their money 3 times where they gurantte to return it within 48 hrs with no response until current time