The Cavalier Virginia Beach, Autograph Collection

The history that the hotel has is very significant. The lobby and outdoor areas are very nice except the construction view in Marriot Hotel just in the vicinity, nothing much the Cavalier can do I guess.

Overall staff quality and the management needs a serious upgrade for a hotel and price paid at this level. The staff in the lobby bar, Becca Restaurant and front office should all be employed in the near by 3 star hotels on the beach but not at the Cavalier - does not fit simply. Using a few fancy words in phrased replies to requests and questions of the guests does not fool experienced travelers, especially the ones who know what to expect from hotels at this level. There is a very nice and historic indoor pool which is closed at bad weather and I could not use it - what a joke! but wait there is more.... There is no laundry and dry clean service in this hotel. I was told to find a cleaning company in town and made two trips with my laundry in a bag to a place 5-10 min. away to drop and next day collect !!! seriously, what is wrong with the management of this hotel? There is a nice complimentary tea-coffee station at the lobby bar in the mornings. It would be perfect if there was someone checking once in a while if the coffee served is hot or cold. Could not enjoy a coffee at the lobby in the morning.