Virginia Beach hotellia

Plussat: The beach club

Miinukset: Sheets are stiff

Plussat: Grounds were beautiful and well maintained, it’s a lovely historic place to visit. Services on a couple occasions were a bit lacking to deserve a 5-star rating, in my opinion. It’s the little things. No hot water for tea in the Raleigh room on Friday morning (it was there Thursday). On Thursday there was no ‘signature black tea’ to be had in the restaurant. Hmmm, maybe that’s why there was no hot water on Friday. Why would you run out of your specialty tea for more than a day? Or Port wine in the Raleigh Room and/or Becca - we were bounced between the two to try to find some, with both claiming the other had it. Neither produced it, however. Dinner in both restaurants was first class, service was excellent. Reception staff was first class also, very responsive to our requests on arrival.

Plussat: Anthony at reception went above and beyond to help me during my stay. Made sure I got medicine for my headache before the gift shop opened. Everyone wished me a happy birthday and I had complimentary desserts both nights. I was upgraded to a suite and enjoyed every minute of my stay. Thank you

Miinukset: I have no complaints.

Plussat: Staff was extremely polite and went out of their way to make our stay more enjoyable. Hotel is absolutely beautiful and very clean. The Cavalier is by far the nicest and most luxurious hotel in Virginia Beach.

Miinukset: The Hunt Club closes early on Sunday nights but we understood it was the off season. We didn't blame the hotel since we should've checked the times. We were just looking forward to siting by that magnificent fireplace.

Plussat: Architecture, great staff, comfortable beds. Overall very nice-and wonderful room service!

Plussat: Staff, food, and accommodations are top notch! Totally lives up to the reputation - classy, New England style.

Plussat: I enjoyed the view the helpfulness of the staff the ease of checking in and out. Especially the comfort of my room

Miinukset: It was great having breakfast would have been nice to have had a restaurant for dinner at the hotel

Plussat: Friendly Staff, Oceanfront View and Breakfast

Plussat: We liked a lot. Location was perfect and appreciated all rooms having an ocean view. The rooms were nice. Staff was great and helpful, especially hotel employee at the front desk.

Miinukset: An outdoor pool would have been nice but not a deal breaker.

Plussat: Location, suites,

Plussat: If you fancy beaches! This is your property on budget. The free parking is also a plus.

Miinukset: Hotel seems a bit old, the amenity in the rooms are worn out.

Plussat: Breakfast, staff, and cleanliness was great.

Miinukset: The beds were uncomfortable and the parking was hard to find if you left and returned.

Plussat: Nice staff, clean room. Paid for an ocean view room, was really hoping it wouldn't be a low floor, but with our luck we got 9th floor with a wonderful ocean view.

Miinukset: Nothing

Plussat: We had a beautiful view from the 10th floor; breakfast was a good selection, I only wish there had been a gluten free bread option.

Miinukset: The hallways were dark; the mattress was too firm.

Plussat: Staff was very pleasant and eager to help get settled in. The facilities were clean and comfortable. Breakfast was very, very nice. Bonnie (restaurant) was really friendly and helpful. Come to Virginia Beach several times a year and will probably stay here.

Miinukset: Have no real gripes. Everything was very nice.

Plussat: The employees are great, laid back, but professional. attentive. Great location. We didn't rent but you can rent umbrellas, chairs and tents on the beach, directly in front of the hotel. We had fireworks on a Wednesday - don't know why or if this is regular. Quick elevators - two. Coffee and lemon water always at desk. Quiet. an enjoyable stay.

Miinukset: Nothing, really.

Plussat: The best thing about the hotel is it is easy to locate

Miinukset: Broken fridge small pool and slow service

Plussat: This is a pretty perfect hotel. Kudos to the staff and the excellent breakfast. I most appreciated the balcony overlooking the beach and ocean, the biggest selling point.

Miinukset: I would change the room organization with the bedroom in the front next to the balcony and the living room in the back.

Plussat: Pet friendly, safe n comfortable

Miinukset: Same breakfast every day- need more variety

Plussat: I had a great stay in the Penthouse King Suite. There was a beautiful view from up there. This Hotel is right on the ocean front.

Miinukset: Nothing

Plussat: It was right on the beach

Miinukset: N/A

Plussat: The location was right where we wanted to be.

Miinukset: The air conditioning unit was VERY loud and sounded like a Diesel engine starting up. Way too loud

Plussat: great breakfast and location

Miinukset: the bed

Plussat: The staff! They where absolutely amazing.

Plussat: The location and the majority of the staff were accommodating and attentive.

Miinukset: I didn't care for my car being wrecked the first and only time we used the hotel's valet services. When it was brought to the managers attention she automatically dismissed the idea that any of her staff had damaged the car before investigating further.

Plussat: We liked everything. No complaints

Plussat: It allowed us to take our dog.

Miinukset: Nope.

Plussat: The location is great and the amenities are very nice. The on-site restaurant's food was terrific and prices reasonable.

Miinukset: It was VERY noisy (walls). It is also a family hotel and people were really loud in the hallways. I would not recommend it for a honeymoon or couple location-- too busy and noise.

Plussat: The view

Miinukset: No

Plussat: Location in relation to the beach and the action on the strip. Was right outside the mix and busy area of the beach which I liked

Miinukset: Felt as though the bed could have been cleaner as there were some stains on the bottom of the bed. The staff was very helpful and accommodating minus the valet man

Plussat: Everyone I came into contact with was very accommodating. And the location was awesome!!

Miinukset: I wish there was free breakfast.

Plussat: Location

Miinukset: No

Plussat: Cleanliness

Plussat: All employees were very pleasant and helpful.

Miinukset: The mattress was horrible.

Plussat: The staff was amazing! The room was great and huge for our 4 friend group. The are around the hotel offered a lot of choices in food.

Miinukset: The sun deck was closed at 9pm. It should be open later for causal get togethers

Plussat: Good oceanfront location, the pool is really cool especially in the winter time.

Miinukset: The plumbing wasn’t working properly, the hot and cold water in the shower was randomly going in and out from extremely hot to extremely cold. Obviously this was not pleasant and completely unexpected for a Hilton branded establishment.

Plussat: Excellent location

Miinukset: Nothing

Plussat: Nothing wrong with the hotel.

Plussat: I LIKE THE HOTEL REASON WHY I PAY FOR THIS HOTEL, STAFF WAS NOT VERY POLITE AT CHECK IN, JUST NOT NICE, I NEEDED A CHARGER FOR MY IPHONE THEY DID NOT HELP ME OR INTEND TO HELP ME AT ALL, THEY JUST REFERRED ME TO BUY A CHARGER, WHEN I KNOW WHEN MOST OF THE PEOPLE FORGET THEIR CHARGER AND THE HOTEL KEEPS THEM IN A BOX, THEY JUST DID NOT WANT TO HELP ME AT ALL, MAYBE BECAUSE I AM HISPANIC, I DONT KNOW BUT THEY SHOULD BE EXTRA NICE TO BE WORKING IN THIS HOTEL, THEY SHOULD BE TRAIN TO BE EXTRA NICE, THE RESTAURANT STAFF THE SAME THEY JUST GO BY THE DAY, I THOUGHT IF I STAYED IN AN EXPENSIVE HOTEL THE TREATMENT WOULD BE DIFFERENT AND EXTRA BUT IT WAS NOT. IDK IF IT WAS BECAUSE THEY HAVE TO WORK ON A NEW YEAR EVE BUT SHOULD NOT BE. I WOULD NOT CHOOSE THIS HOTEL AGAIN, I FELT LIKE I BOTHER THEM THE ONLY NICE LADY WE FOUND WAS THE CONCIERGE AND WE FOUND HER THE DAY WE WERE LEAVING. AGAIN THEY SHOULD BE TRAIN TO BE NICE I WISH I WAS A SECRET SHOPPER.

Miinukset: SEE WHAT I LIKED

Miinukset: The filter in the furnace was so filthy like it had not been changed in over a year.

Plussat: All of the above.

Plussat: Great location

Plussat: The location was great. Since it was a hip part of town there were many restaurants and plenty of free parking.

Miinukset: The location was great but it was the little inconveniences about the property that were not pleasant. My room had the trifecta of 'worst location' ever. We were near the elevators, kiddy corner from the maintenance room (?), and the foot of our door was where room service plates/linens were dropped off. Not to mention, the vending machines charted $2.50 for a bottle of HOT water. We informed the front desk and they were glad to give us a replacement bottle if WE went down to THEM to get it.

Plussat: All staff friendly. Easy access to get around area.

Plussat: I loved how comfortable the beds were and the staff was amazing. The holiday decorations were great and we were right across the street from the Sandler Center. This is a great location because you can walk to places to dine.

Miinukset: There wasn’t bags in any of our trash cans and there was a little dust on the tables by the beds. These are small things but worth mentioning.

Plussat: LOCATION

Miinukset: THE LADY AT THE DESK WAS RUDE. I HAD TO PUT AN ADDTL $50 DEPOSIT AT THE TIME OF CHECK IN. IN MY ROOM THE BED WASN'T MADE PROPERLY AND LOOKED LIKE SOMEONE EITHER JUST LAID ON IT OR SAT ON IT. NOT ENOUGH TOWELS, THE INDOOR POOL WAS DIRTY. STAFF WAS HORRIBLE

Plussat: Location

Miinukset: Free parking space not available. Had to use valet. Reserved king bed but none available.

Plussat: Location and cleanliness

Miinukset: No

Plussat: The location and very comfortable bed

Miinukset: Really bad room with water damage in the carpet so it smelled

Plussat: Great safe location, within walking distance of great restaurants and shopping and free parking.

Miinukset: not a thing.

Plussat: The hotel was beautiful, exactly like the pictures. The room was huge and very clean. The staff was excellent and the pool room & gym were awesome. Would definitely stay again.

Miinukset: The breakfast was kind of pricey.

Plussat: The location and accommodation were perfect

Miinukset: No microwave oven in the room

Plussat: The staff was pleasant.

Miinukset: Upon pulling out the pullout bed, there where several large shards of glass. Upon further looking, they were all over the carpet and under the pullout was pretzels and crumbs. Notified front desk and asked for room change. After begging , they did.

Plussat: Clean room great beach view. Convenient parking relaxinh

Plussat: The property was excellent in cleanliness, Sykes and service. Bathroom ceiling was in need of repair/retouching. Need more drawer space if staying more than two days. All in all a lovely view from the bed and great furnishings

Plussat: The staff was great and the pool was good.

Miinukset: We have small children and they had one highchair and it was missing. All week. Eating there, because of this was terrible.

Plussat: Staff were cordial..rooms were comfortable and the breakfast was good...I plan to book again in the summer.

Plussat: Location was number one, great breakfast hot food, wonderful staff, this is a hotel me and my company will be using a lot more for our meetings

Miinukset: Rainy weather LOL everything was very nice

Plussat: Stay at this hotel every time when on business. Convenient and good price for the location. Free cookies in the evening was nice. Didn't eat any meals at hotel, generally hotels are always too expensive compared to other restaurants. Dunkin Donuts located one block from hotel is very convenient for breakfast.

Miinukset: Does not have free coffee available in hotel lobby like some other hotel chains but Dunkin Donuts is convenient. No other issues.

Plussat: Location

Miinukset: None

Plussat: super cleaned rest well

Miinukset: I liked it in a month back if you give me a good discount

Plussat: Beds wear super comfortable. Great view.

Miinukset: Pillows were a little soft. Not firm.

Plussat: The hotel was so nice, and so was the staff.

Miinukset: Sucks they charge $10 for parking. They have a lot of space so it seemed a bit extreme to charge more fees.

Plussat: The room was spacious and clean. Great view of the ocean.

Miinukset: The pillows were hard and the sheets were dirty.

Plussat: The staff and the cleanliness .

Plussat: Beautiful location, comfortable, large, clean room.

Miinukset: I didn’t like they put 20.00 on my credit card as a “hold” and then told me I would see a refund on my credit card in TWO or THREE weeks if I didn’t purchase any incidental!. Also, didn’t like that I didn’t have a choice, only valet parking that cost 20.00 a night. My reasonably priced room became very expensive! Also the breakfast, which was included, was Fair at best! Staff not very friendly, do their job, however, I don’t think I saw a single smile.

Plussat: Great mattress.....room was very clean....front desk people were great

Miinukset: Nothing

Plussat: Everything was perfect, the room, the breakfast, and the staff.

Miinukset: The construction next door.

Plussat: Loved this hotel! Pet friendly and everyone was so nice to my puppy on staff. The room was a good size and super comfortable beds. Great breakfast also. Check in process was quick and easy. We will definitely stay here again.

Miinukset: Parking, although Valet was the only thing available at this time you still had to pay for it which I thought was kind of crazy. I'm sure this will no longer be an issue once their parking is updated (under construction right now) but until then I felt like it should have been free.

Plussat: Friendly staff, amazing breakfast bar, and clean rooms.

Plussat: All rooms were ocean front rooms and pets are allowed with a fee. Upon our check in the customer service rep ask for my picture ID and I gave her my retired Military ID, she informed me she would give me a military discount for the room.

Miinukset: At the time we checked in there is major construction next to the hotel and there is only a detour route to get to the front of the hotel.

Plussat: Pet friendly. nice customer service. free valet parking. Nice restaurant

Miinukset: not at all.

Plussat: Courteous staff. Nice view.

Miinukset: There was hair on our bed, no trash bags in our trash cans, so it didn't seem as if the room was cleaned. Had to pay for off the premises parking every night because they were in the process of building a parking area.

Miinukset: Excellent location

Plussat: Location on the beach.

Miinukset: WAY TOO DOG FRIENDLY!! This hotel should be called the Hyatt Dog Place. There were dogs everywhere. I have stayed at hotels that allowed pets but will never stay at a Hyatt House again if this is what is to be expected. The parking situation was not good.

Plussat: Easy walking distance to VB downtown center with all its shops and restaurants and movie theatre. Perfect location if one doesn't need the beachfront access.

Miinukset: Avoid Room 311 as it is adjacent to the electrical room/elevator with constant light noise. Request to move to another room for the second night was granted without any hassle though.

Plussat: Loved the quiet and clean the hotel is.

Miinukset: No USB ports available on the rooms and not many electric outlets

Miinukset: Our room smelled musty. The bedroom was warm. The toilet ran constantly.

Plussat: The full kitchen and upkeep.

Miinukset: A pool wouldve been sweet but it lacked nothing otherwise.

Plussat: We did not realize when we ordered the room that it had a kitchenette which was nice, on top of that the rooms were very spacious with the bed being in it's own room and having an actual living room. A tv in both with a DVD player in the bedroom. Kitchen was decent and actually had silverware, plates, skillets, and coffeepot. Dishwasher and full-size fridge as well as a 2 burner stove. Bathroom was a nice size and seemed clean.

Miinukset: The a/c was in the living room which did not allow much cold air to get into the bedroom. They did attempt to fix it by adding a little fan in the wall to attempt to blow some of the cool air in there but it was a failed attempt. Just turn a/c way down when going to bed and leave the door open to the room. Only other problem is that the water pressure in the shower is so high it almost hurts the skin. Only 3 settings on the head and the only way we could stand it was put it in between 2 settings to slow it down a little. Our child didnt even want to be under it.

Plussat: Nothing.

Miinukset: Everything. The people above us were running around until 5 in the morning and we asked the front desk to help but got nothing.

Plussat: The hotel was wonderful. Everything was clean, well made bed.

Miinukset: No ice machine

Plussat: Location close to everything

Miinukset: I booked for a double room and My family and I were put into a king suite with one bed for four people. The GM kept telling me that I booked for a suite when the information was clearly noted in my email. Did not even try to make changes.

Plussat: The kitchen.

Miinukset: The halls and lobby smelled strongly of some sort of cleaner as if they were masking mold or something. The double beds seemed small.

Plussat: We like having the convenience of the mini kitchen.

Plussat: Convenient, clean, wonderful staff!

Plussat: Close to my family.

Miinukset: Not much around the hotel.

Plussat: Alex greeted us warmly n helped took down our car plate numbers ... checking in at 8pm was a breeze with friendly staff who made the process seamless.

Plussat: Being diabetic there were way too many carbs, of course no one forced me to eat them. Eggs would be nice.

Plussat: The oceanfront balcony

Miinukset: Nothing

Plussat: The staff was very friendly and helpful

Plussat: The location was wonderful and the staff were very friendly and helpful.

Miinukset: It was very old and outdated.

Plussat: Pros: Specific room requests were met with precision... True beachfront hotel - you open your room curtains or private balcony door and BAM! - there's the beach, a rock throw away. I was put to sleep by the sounds of the waves, and the view was beautiful in the day - not to mention the continuous dolphin-sightings! I thought that was just a way to tell you in on the website, but I frequently saw them skipping on by while standing at my window... Unlike the older man working in the morning, staff working when I checked in at around 8pm December 28 2019 were extremely pleasant. I don't recall their names, but it was a younger man and younger woman. The guy even had to come back to the hotel after he had already left for the night to come and open my room door for me after I locked myself out. He still had a pleasant attitude and didn't seem bothered at all to have to come back... The housekeeping staff listened to the "do not disturb" sign on the door, and didn't knock once that I know of - just as I hoped... I would stay again - overall, pleasant experience.

Miinukset: Cons: Had to keep pushing the shower curtain out of the shower from touching me - I think the automatic vent was blowing it back at me.. Beakfast. We got there 30 minutes after it started, and there were only bagels, cold mini danishes, cereal and non-refrigerated yogurt. No waffles, eggs, etc.. I expected more... The older man working in the morning of December 29 was a bit of an a**. He called and asked rudely if I was checking out today because we passed check-out time. As I was explaining to him that I requested late check-out when I checked in, he hung up the phone while I was talking.

Plussat: The staff was friendly and helpful. Room was clean and quiet.

Miinukset: The bed was small for a couple and not entirely comfortable.

Plussat: Right on the beach and close to good food and shops. Super friendly staff.

Miinukset: People in room a few doors down were loud but quieted down before bedtime.

Plussat: This was one of the best deals around for a beachfront hotel in Virginia Beach! The "EconoLodge" name sounds like the hotel would be very basic but actually the room was nicer than I expected and recently renovated. The location was great. The staff was really nice. Someone even offered to help me move my luggage from the car to the room, which never happens at other budget-priced hotels.

Miinukset: The breakfast was just OK. Cold cereals, yogurt, bread, etc. But, it was free!

Plussat: The ocean view was amazing and the staff was very friendly. We were even greeted in the parking lot. Checkout was very quick and easy, too.

Miinukset: The bathroom could have been nicer.

Plussat: You can't beat the location!

Plussat: Big window ocean views comfy bed right on tthe beach

Plussat: I like the balcony and whirlpool. Beds were small but that's ok. I enjoyed my stay

Miinukset: Not a whole lot of parking space

Plussat: Very comfortable bed and staff were very nice. Also a very quiet facility. They provide a kitchenette in the room with plates and cups a coffee maker it was very nice

Plussat: The heart shaped tub was our highlight!!!

Plussat: The bed was comfy. The tub was amazing. The water was very hot. Loved it

Miinukset: The toilet in our room kept running. It was pretty loud. Thin walls.

Miinukset: Hotel is old and smell old. Didn't want to go in the bathroom, feels cheap and old and does not feel clean. Bed had stain

Plussat: Everything was perfect! The staff was so sweet, the rooms were immaculate, very clean and I love the view of the beach. Fantastic rate as well. I will definitely book again. Completely satisfied customer.

Miinukset: It's a much older and dated hotel but that didn't bother me at all. No complaints, I love the Schooner!!

Plussat: Close to ocean...

Miinukset: No

Plussat: The location is great

Plussat: Everything including the view

Miinukset: There was no cleaning service on the 25th if I would of know this I would if booked at a different place real sad to not have fresh towels till it was too late

Plussat: Location. Price.

Miinukset: Sink was dropping a bit and one of the drive's burners was not working. The safe did not work.

Plussat: Loved the ocean view and whirlpool was awesome

Miinukset: Everything was great no complaints

Plussat: Located right on the beach! Got a room on sea side great view of ocean. One of the chairs on the small deck was broken and it was replaced within hours of letting them know.

Miinukset: Towels were terribly thin and small likely to make them less attractive as a beach towel.

Plussat: We got a free upgrade and then took advantage of an extra day at the same rate. These folks were great!

Miinukset: The water in the rooms is not very hot; tepid in fact

Plussat: It was close to everything we needed.ocean view was nice to wake up to.

Miinukset: None

Plussat: Staff was very nice. Room was good size and didn't hear any noise from other rooms. Loved the breakfast sitting area with the view of the ocean!

Miinukset: Heating unit in the 1 bdrm suite was loud. Breakfast was good, but bananas went quickly, only meat for the 2 mornings was sausage, would like to see a different choice for the 2nd day & grits were only only offered 1 morning.

Plussat: Perfect get away! Planning on coming back soon

Miinukset: Leaving

Plussat: Friendly staff, great location and the pool was beautiful!!The rooms were clean and the service was quick.

Plussat: The Hot Tub, Breakfast and the Oceanview.

Miinukset: The staff didn't have much knowledge about the restaurants and nightlife around the area.

Plussat: Beautifully located all rooms Ocean view

Plussat: THE BREAKFAST WAS AWESOME. THE HOTEL STAFF WERE FRIENDLY AND HELPFUL ESPECIALLY THE MAN AT FRONT DESK, ASKED FOR HOT CHOCOLATE HE WENT OUT OF HIS WAY TO GET ME A FEW PACKS. THE ROOM WAS FANTASTIC AND THE VIEW FROM BALCONY WAS BEAUTIFUL ESPECIALLY DURING THE HOLIDAY LIGHTS. LOVED THE POOL AND HOT TUB.

Plussat: Hotel staff and ammenaties were great.

Miinukset: If I had known when booking that the boiler was out and there would be no hot water for the first day and a half, I would have booked at another location.

Plussat: Ok

Miinukset: After checking into our room our room was re-issued and someone barged in on me and my wife I would like to have someone call me please or send me an email

Plussat: Location.

Miinukset: The clerk at the front desk told me that the handicapped parking in front of the hotel did not belong to them.(I had a handicapped plate)The next day I learned I could park there. Cleaning lady took change left on nightstand but returned it when asked.

Plussat: The room was clean an nice

Miinukset: Had to park in the garage and not the property

Plussat: A very nice property with beautiful and very clean rooms. A lot of restaurants and entertainment venues within walking distance. Hotel staff is very professional and friendly.

Miinukset: Nothing to dislike.

Plussat: Air purifier in the room. Water filter in the bathroom. Soft, clean bedding. Nice big room. Great breakfast in the hotel restaurant. Very convenient to shops and dining. Not close to the beach though, which was fine for my trip.

Plussat: The linens on the bed were wrinkle, the bed was not made tight. The white sheets were a little dingy. Overall experience was great.

Miinukset: Whiter and cleaner sheets

Plussat: easy checkin, beautiful property, friendly team

Miinukset: no

Plussat: Breakfast buffet

Miinukset: Parking, menu, prices

Plussat: The staff was amazing

Plussat: Location, room was great.

Miinukset: No

Plussat: From check in to check out with Marcus was excellent and Ms. Shirley the housekeeper was awesome and so helpful. Housekeeping even came in the early morning before check out to see if we needed anything and we did need more towels...

Plussat: Allison was great at check in. Room was clean

Plussat: The staff were extremely professional, friendly and helpful. Everyone we met from the front desk, to the bar and the breakfast staff gave us excellent service and attention. The breakfast was wonderful with plenty of choices and omelets made to order. The room was clean and comfortable. It was a very pleasant stay. I would certainly stay here again if I am in the area.

Plussat: Perfect!