Kimpton Hotel Monaco Washington DC

The person that initially checked us in did not greet or assure follow-up during our interaction. Although they were on a call, one should at least acknowledge customers entering and assure them they will be helped promptly.

Superb front of house staff--at least as good as any I have ever encountered in an American hotel. The location is very convenient if you are into Washington theatre, as well as "official Washington", and also a direct Metro connection from the airport. Room furnishings good.

If you are mobility-impaired, maybe not the best choice. The entrance is up steep steps and through narrow and not always attended doors. The roller entrance arrangements are rather complex, particularly in bad weather. Once inside you should be OK. Value for money is only OK; it's a nice but expensive place.