Hotel Erbprinzenpalais

The breakfast was great. The room was a good size and the bed was comfortable. We had a nice view and the location was excellent. We enjoyed our stay.

The room had an odd sensation of being in a House that Jack built. Took a while to get used to.

Great location, close to castle and town center, nice furniture, beautifully decorated, historical old building, fabulous breakfast. We were unhappy with the room that was reserved for us, so the staff in charge helped us to find a room to our liking. Great service. Thanks a lot, Alisa. By the way: not all the staff members were as helpful...

The worst Wi-Fi experience we had in years; something wrong with the configuration of the router(s), I guess. Every single staff person kept telling us they have no clue and we can use Wi-Fi in the lobby (which was locked and closed after 22:00 hrs; no entrance allowed whatsoever), or wait two weeks because an update to the internet connection will be installed. So we consulted booking.com for help, and their Customer Service promptly offered us a credit, which made us feel heard; thanks Kimberly and Sandra. Eventually, after four days, there was a helpful IT savvy staff guy who solved the problem, so on the last day of our visit we enjoyed internet on our room!

Close to the centre, good breakfast, in quiet location and plenty of off street parking

Lack of atmosphere, according to website there should have been a hot tub and sauna and were not given any information on this. There appeared to be a beer garden but nothing was advertised and no one sat out there.