West Memphis hotellia

Plussat: I slept very well. My (adult) son and I were both well satisfied with the accommodation for an overnight stay on the way to my grandson's graduation in New Orleans. We enjoyed the coffee and breakfast, and continued on our travels.

Miinukset: My son took care of notifying the staff - late in the evening, as we arrived between 9 and 10 p.m., of small things that did not work as they should, and the staff took care of these things immediately.

Plussat: Price

Miinukset: Dirty. Outdated. Musty smell. Pictures very misleading.

Plussat: The room was clean and bright and had everything I needed for my stay. I am relocating for work and this was a perfect waystation. The staff were very friendly and helpful.

Miinukset: The WiFi connection was not great.

Plussat: Laminate floors rather than carpet. Location.

Miinukset: Breakfast, maybe some biscuits and gravy, better variety in cereal. Smoking rooms more isolated.

Plussat: Our reserved no smoking room was cancelled. they called us to let us know about it

Miinukset: As our no smoking room got cancelled we have to take a no smoking room. Had to take it coz we dont want any hassle to call expedia. And it was 9pm already. Cant sleep that night coz of the smoke smell

Plussat: Not the nicest Super 8 we have stayed at, but it was still a good value for the cost. Clean and they even have waffles and cereal available for breakfast (which my kids were happy about). The beds were comfortable, but one pillow was really hard and one was soft.

Miinukset: This Super 8 is an older hotel so it isn't as nice as some of the newer Super 8s I have stayed in. The hallways smelled like smoke (but our room didn't).

Plussat: staff friendly

Miinukset: park challenge for trailer

Plussat: Not a thing...

Miinukset: Overpriced, smelled of weed, unclean, noisy,uncomfortable.

Plussat: Staff was friendly, cheap rate

Miinukset: Everything else. Dirty room, damp carpet, hairs on the bed and in the shower, TV had some sort of goo on the screen, bed was extremely uncomfortable, and the room smelled bad.

Plussat: The only good thing is that the shower was hot, the stuff friendly.

Miinukset: The carpet had disgusting stains on it that looked like somebody got killed in there. The beds were dirty. The tv was covered in dust. The door didn't close completely. It's super load (which was totally fine with me). So if you only want to stay for a night and just want to sleep and then leave immediately than you can pick this hotel.

Miinukset: The very little staff that we interacted with were very nice. However, the concrete and metal stairs up to the third floor were cracked and shaky in some places. Felt very unsafe. Our room door did not close all the way, the top corner would jam against the outer part of where the door shut. Our AC/heating unit was not working. The shower curtain in the bathroom had mold/mildew all around the bottom. And we didn’t have a blanket in our room. Just the bedsheet.

Plussat: The hotel was recently remodeled. The beds are comfy and the showers was hot.

Miinukset: The hotel is located in a pretty sketchy area. While at the hotel there was an abundance of drug activity. And the smell of marijuana was constant. On one of the nights some of the guest got into a verbal/physical altercation early in the morning.

Plussat: Can't really like it if I can't stay there.

Miinukset: Lobby was exteriorly locked with signs that said temporarily closed. Whole place practically abandoned. No notice that anything about my reservation had changed. Got a last second room at motel 6 for basically the same price

Plussat: Desk personnel were helpful and friendly. The person who checked us in was instrumental in helping us fix a reservation mix-up that was not the fault of the Ramada. Breakfast hostess was hospitable. Selections were sufficient. We'd stay there again for an overnight.

Miinukset: Some noise in the hall late at night which was not the fault of the Ramada. Coffee was lacking in flavor. Place was a little hard to find using the address in our GPS, so I'd recommend getting the most convenient exit number from the hotel's website or with a phone call.

Plussat: Registration staff was good. Room was average clean, but could not make it dark for sleeping. Breakfast was ok.

Miinukset: Impossible to get room dark enough to sleep. Oddly, the room had a large picture window looking out into brightly lit hallway. Light seeped in all night. Woke up to use bathroom during the night and discovered the entire bathroom floor was covered with water. A bad way to wake up. Appeared to be a leak in the toilet somewhere. Breakfast was OK, but biscuits were very hard. Would not recommend.

Plussat: Two things , 1 we waited in the loby for 45 min , for kayak to upload. 2 this was a motel ... It's been walled off and redone into a hotel. The doors and general layout suck & so does the general fit and Finish. Breakfast was nice and the room was clean. Staff was real nice.

Plussat: The bed was comfortable

Miinukset: Desperately needed an update. I'm 6'0" tall and had to buckle at the knees to get under the shower head. This felt more like a budget inn than a typical ramada. Location was difficult to get in and out of. Only interaction with staff was checking in. She had her 2 kids running around in the lobby. Not professional at all. Could have had the same experience at a knights inn

Plussat: My friend and i were socializing in Memphis, and i remembered when we stayed at the Ramada once before...we did notice on this stay an upgrade...the stairs are not outside anymore...they are closed in, and we felt safe..Good Job on that!!!

Miinukset: We will visit again for sure.

Miinukset: Room was in great need of remodeling.

Plussat: Friendly staff

Miinukset: The room was so musty we were coughing after just a few minutes inside the room. We had to leave immediately and find something else.

Miinukset: Food was bland. Bed was not comfortable. Was worried about the car.

Plussat: I was driving through Memphis so the location is perfect so I did not have to take a detour. The bed was comfy and clean.

Miinukset: The room was very dirty, we found a hair band that wasn't ours. The bathroom smelled bad and the carpet seemed that hadn't been vaccumed for a while. On top of that the staff didn't seemed to like to help with simple questions like changing the payment form. You should better pay like 10 more bucks and spend your night in a way better hotel.

Plussat: Comfortable beds. Nice free breakfast. Pool not uncovered yet (March).

Miinukset: Fitness room too hot, older running machine creaked.

Plussat: Close proximity to Graceland. Breakfast included.

Miinukset: No hot water for shower or sink.

Plussat: Breakfast was great and the room was fabulous. Walked to a marvelous Mexican Restaurant for supper.

Miinukset: A tad pricey, but it was great.

Plussat: Extremely well maintained facilities, friendly staff. Perfectly clean.

Miinukset: It's not fancy. The gravy for the biscuits and gravy was a bit cold.

Plussat: Everything! The staff was friendly and helpful, the room was beyond wonderful, from complementary house slippers, to premium oatmeal based soaps, and body care items, they even supplied pre-loaded sealed toothbrushes! The breakfast was made to order, everything from individually made omelets, to fresh fruits, sausages, cereal, you name it! We will absolutely stay there again.

Plussat: Great room ,clean ,large TV ,Jacuzzi tub,beautiful decor.

Plussat: Knights Inn was so homey feeling. Super clean and great value.

Plussat: Do not assume this is any old Knights Inn, this place is uniquely incredible. Traveling across country several times, the rate for this hotel room to the absolute fantastic quality of the rooms is unbelievable. The place is a hidden gem for visiting Memphis, and is a must for travelers coming through to Memphis. A quick commute easily puts you in downtown, and there is ready access to gas stations and other amenities near by. The beds and furnishings are a fantastic quality, and the cleanliness is top notch.

Plussat: friendly staff, clean room and a very comfortable bed.

Plussat: The breakfast was delicious. The owner was helpful. Very clean.

Plussat: It was the breakfast that took it over the top. I've never seen a hotel have made to order eggs, pancakes, and waffles. Pretty impressive there and also very clean facilities and welcoming staff.

Miinukset: I had no complaints actually. They were spot on. They even remembered our names in the morning when we showed up in the lobby.

Plussat: This motel was fantastic. The room was clean with homey touches like area rugs and decorative pillows on the bed. There were even two pairs of slippers for us! The only staff we met was Allen, who worked the front desk and cooked the breakfast. He is friendly and made us feel welcome. I thought this motel had the feel of a four-star place; it was that nice. We have reason to go to Memphis in September and will definitely return to Knights Inn. It more than met our expectations.

Plussat: We liked the guy who made the eggggssss. The towels were good for lettuce. The ready brush toothbrushes were sublime.

Miinukset: That the bacon was $135. Also the papaya trees may not have been the best choice for room decor. The air conditioner was also confusing.

Plussat: Decent value for money, clean/comfortable room

Miinukset: Difficult to find even with GPS, front desk guy was less than warm

Plussat: The bed

Miinukset: The staff

Plussat: The cleanliness! No cigarette smoke smells!

Plussat: As opposed to many motels, the bathroom was separate from the rest of the room. I have been to many where the sink was outside the bathroom. The room and facility was clean and the continental breakfast was excellent -offering a wide variety of food.

Miinukset: The one elevator had a missing light fixture and the other elevator needed to have the light lenses cleaned or replaced. The lobby furniture needs to be cleaned (shampooed).

Plussat: Clean room and felt safe for a single mom with kids who do travel ball.

Miinukset: Bed wasn’t the greatest but it worked and they advertise warm breakfast but was out of several things when we went to eat breakfast thirty minutes before closing. People were in like before that waiting for food. We face yo and left.

Plussat: Breakfast

Miinukset: Everything. Bed worn out. Lonens you could see through. Mold in the shower. The room smelled.

Plussat: Customer Service

Miinukset: Everything was very nice.

Plussat: The breakfast was by far the best I've had at a hotel. Excellent

Plussat: We both fell immediately asleep on the bed as it felt like sleeping on a cloud. There were many breakfast food choices and everything tasted fresh and flavorful. We will definitely return to this hotel.

Plussat: Staff friendliness; pool

Miinukset: undergoing renovations - decor needs updating

Plussat: The breakfast was great, the Staff were excellent, the room was outstanding, and location was great too.

Miinukset: None

Plussat: Ladies at the front desk was sweet.

Miinukset: Floor was carving in

Plussat: The location off I 40 was perfect!! The service was nice!! The breakfast!!

Miinukset: No

Plussat: The bed lol

Miinukset: Too pricey for what it was, was told there'd be amenities we didn't have, water pressure and wifi not great... nice room, not the best amenities...

Plussat: Nothing! Very bad.

Miinukset: Very dirty, the air conditioned didn't work in our room. We found blood stains, not from us, on our blankets and a bug on the pillow. I am usually understanding and the last to complain, but this was awful.

Plussat: They had a decent breakfast spread

Miinukset: Hallways and elevators were down right scary. Dark, sticky and dirty. Our room had waht appeared to be blood on the curtain, crusty white stains on the dirty carpet, I even found a needle on the floor. Mold around the windows, the shower curtin was ripped and had black smears on it. The pool was 10x smaller than the picture online and all of the fun bar/restaraunt activites were bull because the restaraunt is closed down which is NOT mentioned anywere in the listing. Do NOT stay here!

Miinukset: We went to check in and the air conditioning didn’t work in the building. There was only one person to check people in on a Saturday. She was answering the phone. There was three three people ahead of us. Two of the people ahead of us was letting the lady know up front the air didn’t work in the room. We couldn’t stay at a hotel with no air so we left.

Miinukset: The air confidence not work on the3rd floor.

Plussat: The check-in was easy, no hassle. The staff was friendly. They had an indoor pool and a bar and grill restaurant. We stayed here twice while we were traveling to and from our destination. The second time our original room did not have a working A/C. We simply went to the front desk and explained it and they switched our room, no problem. They definitely made it easy on us weary travelers.

Miinukset: They have a strict no pets rule, but it is written in their description.

Plussat: Small indoor pool, and outdoor pool. Attached Bar has great staff, good prices, spacious, and has events like karaoke on certain days. Nice size rooms with mini fridge and comfy bed.

Miinukset: Not in the best location, but transportation to downtown Memphis and Beale St. is only about $5 a person flat rate.

Plussat: Everything was good, front desk less then 2 minutes , easy to park room was nice, clean , Big Bed slept good

Miinukset: Casino was a lil load, but New years Eve

Plussat: Nothing

Miinukset: Dirty & Nasty place. Found dirty underwear in dresser. The place made me itch. It was very dirty & nasty. DO NOT STAY AT THIS PLACE. Felt very unsafe. Rooms were dirty & nasty. Didn't even stay 2 hours & we checked back out. DO NOT STAY AT THIS PLACE.

Plussat: So clean, comfortable, nice and accommodating

Miinukset: Nothing

Plussat: Location, just off highway; Mexican restaurant; price.

Miinukset: Stains in ceiling over shower; poor shower head; cold breakfast.

Plussat: Room and shower were both very clean. Staff was very friendly

Miinukset: No negatives.

Plussat: Nothing

Miinukset: Rooms need to be updated.

Plussat: Check-in was easy.

Miinukset: Dated decor.

Plussat: It was easy to get to

Miinukset: We had reserved a room with 2 Queen beds and when we went in the room the chemical, musty smell was overwhelming. We went to the desk and told them and after several minutes we were finally switched to another room, however that room was with 2 Double bed

Plussat: Clean, well maintained

Plussat: Very comfy

Plussat: Good location if you want to go gambling.

Miinukset: Strong perfume or fragrance smell.

Plussat: Very good value for the money, included a small continental breakfast, right of the interstate which is great for driving cross country

Miinukset: Hard to find, most GPS will take you down Ingram, but it is actually on the Ingram extender. Staff were decent, but humorless, nothing but bare minimum of interaction encouraged, which is fine.

Plussat: It was clean and comfortable. I'm not sure how long that will last but right now it's fine. The Continental breakfast was just cereal and muffins. The staff was friendly though.

Miinukset: First room's key didn't work for some reason so I had to go get another one, so he just gave me another room instead. Not a big deal though.

Plussat: It was an exceptional deal fo rthe quality of the room. Usually when selecting a hotel within a minimum budget, one can expect to get a room of poor quality. This room was clean, updated, and the service was excellent! Kudos to Homegate Inn & Suites West Memphis!! :)

Miinukset:

Plussat: Location is convenient, fair quality/price. Standard motel. Breakfast included means black coffee + doughnut no more. 1 night stay to have a look at Beale Street.

Miinukset: thin towels

Plussat: Nothing

Miinukset: Lots, Poor quality linen, thread bare towels, not enough of them. No coffee maker in room, no hair dryer. Microwave door rusted to rat shit. Could not use.

Plussat: easy to get off interstate

Miinukset: a dive...cheap in looks..cheap in rooms...stairs leading upstairs were rotting out

Plussat: Very comfortable, quiet and staff were pleasant.

Miinukset: Had the do not disturb sign out, so staff did not come back to clean and bring fresh towels, had to get them myself. But all in all a very nice stay. The maintenance man even helped me with an issue with my car. Thanks!

Plussat: The rooms were very spacious - more like a small apartment. They were clean and smelled fine. The bed was pretty comfortable and the air conditioning worked well.

Miinukset: The neighborhood is not a good one. I mean, I was paying around 60 bucks in West Memphis, so I wasn’t expecting much, but there were people fighting outside during the night, and definitely a few people strung out in the parking lot. The staff is not great. The lady who works the counter tried to charge me $30 for my cat - over half the price of the night! She eventually said she’d do $20, but since pet rates are not posted anywhere, for all I know she could have pocketed money. I would have gone somewhere else but they are no refundable.

Plussat: I do like that the hotel was clean, no complaints about the rooms themselves. The price was also very reasonable.

Miinukset: The area was not the best. When you walk into the lobby they have glass between you and the person behind the counter. They also had it setup so they could lock the door and you could talk to them through a window, like at a gas station when you're in a shady area at night. It did not give me the feeling of safety to say the least.

Plussat: It had a bed and the location was great.

Miinukset: The room had a strange odor to it when you walked in. The air was off and it took awhile to cool down. There was a spider about 3 inches in diameter in the bathroom. That wouldn't die, no matter how many times you smacked it. It took a lot of self control not to freak out and leave immediately. The bed was uncomfortable and the sheets had burn holes in them. The hotel room was very dingy, and there was a big gap between the door frame and the door. It is no wonder there were bugs in there.

Miinukset: It was supposed to have a continental breakfast I went up at 7:30 supposed to open at 7 the doors were locked I loaded my stuff up getting ready to go went and drop My key off at 8 the door was still locked when I pulled on it a couple times she finally opened it still no breakfast I said something to her she said all I can get you the breakfast she said it wasn't supposed to start till 7 anyway I told her look at the clock it's already 8 so basically they advertise breakfast but no breakfast

Plussat: nothing

Miinukset: Whole place was awful. If we were not on a tight schedule we would have looked elsewhere. I will not recommend any americas best value to anyone, even if you have better ones I would not. Get rid of this one with your name on it.

Plussat: The hotel was updated. Overall appearance was clean and decor was interesting. Staff was very friendly.

Miinukset: Nothing

Plussat: I think this is a nicest roadway I've ever stayed in and very comfortable