Quality Inn West Springfield

Good

The rooms were very clean and comfortable

Did not care for the heaters they constantly ran and when they reached the temp you want they blow cold air till it's cold enough to which back to warm air

Staff was very nice and helpful. Cleaning staff did a great job

Decent Hotel for the Price

During my extended stay, I appreciated the microwave and refrigerator in the room as well as the varied continental breakfast offerings. The staff was efficient and friendly. The hotel needs some sprucing and updating- but it wasn't terrible. There was also a small gym which was great. In the Summer- you can use the pool. The location was great for the conference I was attending.

There were some stains on the carpet in the common areas and some peeling paint- but no deal breakers. The elevator is a little slow to close the doors, but I never waited more than 1 minute. The hotel could use some updates to make it even better, and my room could have used a seating area. All I had was a desk and bed.