Hotel Heinitzburg

The dinner was excellent albeit a little slow

The cooked breakfast

The General manager Tiaan Jooste was exceptional. A real asset to the Hotel

Some of the staff were not as friendly as you would expect.

Good location, clean, friendly and professional staff. Good beds and bathroom. Spacious room. Booked long ahead to stay for the beginning and end of a journey through the country.

This is a classic case of "not as advertised". Booked a "superior double room" on booking.com. Got a room with a tiny window facing a rock wall two meters outside of it. You can't find a picture of that on the website of booking.com and it felt like in prison. Have a look at the picture attached and compare it to what they advertise. Wanted to cancel the second stay but missed the grace period because en route we had no net. Were assigned the same room (Nr. 6) the second time. Asked for a different room then, but receptionist told us "all our rooms have no view". Restaurant is a bit pretentious. If you are with a rental car: it's not the best place to pack and arrange. This is because the parking is quite a bit further down from where the rooms are. Would not go there again. Can not recommend.