Meliá Purosani

The hall was nice and elegant. The swimming pool is very beautiful, as it looks like an oasis surrounded by palms and vegetation.

1. The rooms were not cleaned. We arrived and there was some jam on the desk. On top of this, there were some insects near the coffee machine.... 2. The restaurants were highly overpriced and the quality not good. The Chinese restaurants served us spaghetti instead of noodles and kind of got into a fight while trying to explain we wanted them to get the dish back. 3. We also had some issues with a train ticket and spent the whole afternoon trying to ask for help to the reception and concierge. Not only was hard to communicate with them because their English was not good, but they didn’t even think of telling us the hotel has a travel agency that could help us during this issue. 4. The last night we realized we would not be able to travel the next day because of the issue just mentioned, and therefore we asked the hotel to add one more night. They told us we had to wait until the next morning in order to wait for the room price to change .. (?) so I had to go through booking.com again to make sure I had a room the next day.