Yufuin Gettou-Ann

It was a memorable experience that let us experience a very best ryokan hospitality in Japan which starts from the moment we arrived until the end of our stay. The service given was impeccable, special thanks to our lovely and friendly host, Ri-na! We enjoyed our stay very much and would highly recommended Gettouan to everyone!

Nothing to not like about

The place is absolutely beautiful! The rooms are nice. The onsen (hot spring) is great. The outside onsen was my favorite, it has a view to the forest and mount Yufu. I have never been in such a beautiful place in my life! I also liked to have a private onsen in the room. The staff is polite and very professional, and the food is also really good. It is very expensive, but the experience was worth the price!

Nothing! It was perfect :D

Building design and environment were perfect, in the deep of maintain, very close to the nature, with lots of Japanese gardens. The two private family onsens were near the stream, you can enjoy the onsens with pleasant stream sounds. The public big onsen had a beautiful view of the snow-covered top of Aso. Room was clean, big and traditional. Food was good.

The onsens were very hot, needed to take mins to adapt to temperature, especially in the morning.

I have stayed in quite a few ryokans but Yufuin Gettouan is really different. When we arrived by car, there was a small party already waiting to shelter us from the rain. The lady at reception Ms 何 was able to converse with us in mandarin and explained everything clearly. A first time for us as usually it is a Japanese speaking person and we will just smile politely and nod our heads without understanding anything. Our server for lunch and dinner Ms 友永 was also able to engage us in conversation and the service was exceptional as was the fine spread for dinner. Room was nice and spacious with a private bath. The public bath and coffee room was also great. Wished I could have stayed longer.

Nothing, its perfect!