Zhuhai hotellia

Plussat: Hood location. Good view. Very pleasant and helpful staff.

Miinukset: Slightly limited faciliities. Bar is in reception and closed at 8pm

Plussat: So good breakfast and supplied TWG tea, that hotel is of high quality. Be convenient to drive 5 minutes from the light rail station. The reception served was warmly and arranged to a very beautiful room with a sea view. The amazing is that the bathtub is by the window, enjoying the night view of the hong kong-zhuhai-macao bridge.

Plussat: The view and the bath

Miinukset: No baby cot is arranged

Plussat: Good location if you wish to go to Macao as well

Plussat: The staff here go out of their way to please the guests. Great restaurants with food at affordable prices. Chinese food and western food selection. The breakfast is on another level you rarely see at hotels

Plussat: Services offered by the staff are excellent.

Plussat: Very good! We will definitely choose this hotel again for next visit!

Plussat: So good breakfast and supplied TWG tea, that hotel is of high quality. Be convenient to drive 5 minutes from the light rail station. The reception served was warmly and arranged to a very beautiful room with a sea view. The amazing is that the bathtub is by the window, enjoying the night view of the hong kong-zhuhai-macao bridge.

Plussat: The hotel is located in 3 minutes by walk to the seaside, on the bar street named Shuiwan road. They have a western restaurant with good buffet breakfast and a fancy Chinese restaurant. Swimming pool and gym, the mountain nearby - this place certainly suits your needs. And the scene. Zhuhai bridge and Macao lights just as amazing as a whole town.

Plussat: very good localisation in the city

Miinukset: they don't take into account my booking done with booking.com. Normally no need to pay before on the website so they have cancel my room. But they offer to me a upgrade one to compensate this disagreement

Miinukset: The restaurant is not good.

Plussat: The room was very big and the bathroom had great appliances. The staff were friendly. The location was ok however we did use DiDi (the taxi app) to get around. There are also a lot of OFO bikes that you could use. The area did have some nice places to eat.

Miinukset: This hotel caters for Chinese guests only. We speak a little Chinese but it would be hard if you didn't. The bed was very hard. The swimming pool, tennis court and mini golf were all out of action and in need of serious repair, please see photos I have included. The breakfast only catered for Chinese appetites, but there was a lot of food to choose from. It's not a bad hotel but I think if we came to Zhuhai again we would stay somewhere more western or in Macau as there is much more going on there.

Plussat: Breakfast was good

Miinukset: Very old hotel,needs renovation.staff in parking lot are a bit rude, and need better supervisions and training

Plussat: Room is very big and comfortable. Bathroom, towels and the room is very clean. Location is good. 10 mins away from border to Macau. 10 mins away from ferry to Shenzhen. Staffs are friendly and helpful. There’re lots of shops and restaurants around. And buffet breakfast is great! Nice hotel is general

Miinukset: Nothing

Plussat: Near the main avenue come from Macau

Plussat: The hotel was nice and clean hotel. The personnel is very welcoming and speaks good English which not as common as one might think! We were nicely upgraded to a bigger room. The room was very spacious and clean, the bed was comfortable. There is a shopping mall with nice restaurants and Decathlon shop just 10 minutes walk from the hotel.

Miinukset: Unfortunately the air conditioning does not turn in heater mode, so the room was cold during the night. It's mostly the case in hotels in south China, we got an extra blanket brought to the room in the evening so it was. But that remains par of the cons.

Plussat: simple and clean

Miinukset: Wi-Fi not so good a little bit slow

Plussat: Good security. Staff were security conscious and efficient. Room was very clean Toiletries were clean Great value for money!

Plussat: It is what is usually called a budget hotel. Within this category, the property is quite satisfactory. The location is convenient, but somewhat retired from the main street, so nicely quiet.

Miinukset: Breakfast could be improved with a regular variety of choice of eggs and fruit. There is usually only one type of egg, such as boiled egg, and two types of fruit, usually watermelon and orange.

Miinukset: Toilet got weird smell. Bed is a bit hard.

Plussat: Convenient and spacious room

Miinukset: Breakfast could be more variety

Plussat: I loved the vegetable curry for breakfast I also really liked the way I was treated by the guys that sort out the elevators on the ground floor, overall if I were to come to your city again, I would stay at your hotel

Plussat: Everything was great. Roberto the manager is very friendly and helpful. The Hotel itself was great. Will go again

Plussat: A great location, in the shopping plaza with something for everyone. close to everything in Zhuhai.

Plussat: Good spare of breakfast

Miinukset: Bathroom have mildew

Plussat: Nice Pool, excellent breakfast after a long time of only asian food. Comfortable rooms (size ok) and nice feature for the shower window (transparent vs. untransparent) Helpful staff and very close to shopping area and restaurants. I liked the fact that the staff asked me to wait a second because there are other customers waiting. Normally we had a different experience in China and stopped waiting in lines (hotels).

Miinukset: Need to take care of the sauna (wrong wood was chosen and it is already damaged). Showers in the swimming pool chaning room are not maintained very much. No comparison to the cleanliness in the rooms. Staff tries hard but serveral times you need to go down and unlock your room key because it is blocked (2 times) because someone has enter wrong in the computer.

Miinukset: Check-out experience.was bad, since people didnot line up. While I complained, but front staff she said she can't help as.she can't give the instruction to guest...very strange answer and unprofessional to handle.these easy situation. Unless they never been trained before...

Plussat: they offer us an upgrade of room

Miinukset: wifi in room not working, need staff to fix the problem

Plussat: staff friendly willing and keen to help welcoming accepts suggestions and flexible good location

Miinukset: *at all times there should be atleast one or two or more GOOD English speaking staff at all departments to whom you can make your self understood and make requests ...HERE NO ONE SPEAKS GOODS ENGLISH AND THE PROFFERED TRANSLATOR ON MOBILE NOT GOOD ENEOUGH TO COMMUNICATE . *rooms allotted were with no airconditioning or even just air-handling except a small room air purifier ..became hot unbearable and stuffy ...despite winter in Zhuhai and excellent temperatures in 19 to 21degrees C ... *breakfast has very few vegetarian items and is too costly for range available for vegetarians...and need to be better labeled and vegetarian dishes marked green dot to show no meat , fish, eggs used in preparation * lunch and dinner menus at panorama restaurant had almost no choice for vegetarians except French fries and mushroom soup I had with bread rolls and butter * remains a Chinese hotel ..should NOT attempt to cater to foreign guests * BILLING - WAS CHARGED YES DEBITED CNY 2500 INSTEAD OF PREAUTHORSIATION UPON CHECK IN ( WHY AGAIN IF BOOKING.COM HAS MADE RESERVATION AND IS EFFECTIVELY A GUARANTOR THAT GUEST WILL PAY ON CHECK OUT ...PLEASE PLEASE MAKE THIS A UNIVERSAL POLICY AND YOU HAVE CARD DETAILS WHICH CAN BE DEBITED IF GUESTS DO NOT PAY UPON CHECK OUT ) AND AGAIN DEBITED ON CHECK OUT ...HOPING I WILL GET CREDIT FOR EXCESS PAID UPON CHECK IN

Plussat: Food is excellent, hotel is ok.

Miinukset: Stuff does not speak english at all.

Plussat: The staff attention

Miinukset: The A/C was not cool enough

Plussat: Everything food, service, staff wonderful

Miinukset: Nothing great place will visit very soon.

Miinukset: Hotel Location is bad, hotel staff is not enough to serve, the food restaurant is just ok, no facilities in around.

Plussat: Helpful staff and great pool

Miinukset: Nothing

Plussat: All good

Miinukset: Improve on the bar experience

Plussat: The swimming pool is very clean and quiet..very good . Walking area around the hotel

Miinukset: The bed is too hard

Plussat: .

Miinukset: The location was very congested as we were stuck in traffic getting to the hotel. The congestion was only 50m to the hotel driveway and it was a gridlock. Furthermore, when we reached the front driveway to the hotel entrance, our taxi was stopped from getting into the hotel even though we told the security guy that we were checking in to the hotel and that we had several luggages in the boot of the car. The security guy firstly shouted at us that the taxi wasn't allowed into the hotel driveway, even though several 'European' marque (bmw, Mercedes etc) cars were allowed to drive thru, as the driveway was 'closed off'. And that we need to alight away from the hotel driveway as we were blocking the entrance. Fearing for our safety, we alighted at the main road and had to push our luggages 40m to the front of the hotel via the vehicle driveway as there was no clear pedestrian walkway for us to use. And we had to await for the driveway gantry arm to be activated by exiting cars to safely pass thru without getting hurt. To add to our misery, we had to navigate thru potholes and wet puddles of water to the hotel............ We complained to the hotel management of this terrible treatment that we had and made sure that the matter was registered clearly of the very poor reception that we had by their hotel security staff.

Plussat: Location and convenience

Miinukset: Too crowd during The Weekend stay. No dear for breakfast

Plussat: Service is great

Miinukset: Too pricy

Plussat: Close to where my business was taking place.

Miinukset: Terrible smell in lobby. I've stayed here before and ways stinks like old water damage.

Miinukset: My leg is itchy after a night stay in the hotel I think some insect is biting me.

Plussat: A great location right across from young mix mall and always lots of taxis around. A nice coffee shop on the first floor. Rooms were clean and comfortable.

Miinukset: The bathroom had a glass wall that is see through.

Plussat: Strong wifi, big and new bathroom, good location

Miinukset: There’s no non smoking room.

Plussat: Convenient location with bus stop within walking distance. Staff are friendly and helpful. Value for money.

Miinukset: Not really.

Plussat: -Price/quality -quiet -free parking

Miinukset: Location - a bit far from gongbei

Plussat: The staff were friendly and spoke good English at the front desk. The breakfast buffet had a good selection of meals but was predominantly Asian, the pork buns where really good! All facilities where clean and comfortable.

Miinukset: Slight smell of cigarettes on the head board but the room itself smelt fresh.

Plussat: very clean washroom, it is very important for me

Miinukset: yes

Plussat: Opposite to a shopping center . Clean. Friendly staff.

Miinukset: Nothing

Plussat: staff was courteous and went out of their way to help us

Miinukset: Breakfast was mediocre, can certainly be improved.

Plussat: Very good

Miinukset: Nobody speaks English, other than everything is ok

Plussat: Nothing special at all

Miinukset: Old and dirty, moved to a better horel and cheaper.

Plussat: Good location, near the opera house and water. Staff were nice but did not speak much English. Most communication was through phone translation.

Miinukset: The room smelled terrible because of odors from the bathroom. We told staff and they came with some room deodorizer but it didn’t help. The hotel was fully booked so we couldn’t change rooms. We don’t know if other rooms were better. We ended up canceling the second night. They were good about giving me my money back for one night.

Plussat: Location

Miinukset: No refridgerator

Plussat: Good service

Miinukset: The toilet has bad smell

Plussat: Location

Miinukset: Car cant reached infront of the hotel, need to park at nearby parking area. Room lighting too dim.

Plussat: Rooms were nice. No stench, no dirty linen. Pool had a nice view The gym was big and had all sorts of equipments. Breakfast options were limited but manageable. The reception helped us call taxis for the entire time of stay.

Miinukset: Restaurant service was horrible. We had to wait for more than 1 hour after ordering, we were the only people sitting in the restaurant. The staff spoke very little or no english, so it was very difficult to communicate. However they were trying their level best to understand us. At the swimming pool, we were asked to buy head gear to go into the water, instead of complimentary disposable headgears. Also when we wanted to charge it to our room, they demanded cash. Who carries cash to swimming pool??

Plussat: Spacious. Good view. Breakfast is good, especially the congee and deep fried dough. Very good vegetables. Though not many varieties, but good cooking and quality.

Miinukset: Nothing

Plussat: New hotel

Miinukset: Hotel does not accept American Express cards. Very surprising for a Hyatt and highly inconvenient.

Plussat: Quietness Comfortable bed Large room

Miinukset: Shower head (water spray is too fine and feels like multiple needles poking against your skin at the same time Breakfast period at lounge was a mess. Only 1 staff to go around clearing tables and used cutlery/plates were just left at multiple small visible pillars. Not up to expectation bearing the Hyatt branding. Empty food trays without prompt replenishing. Extremely poor internet connection. Business travelers who need to access vpn to business server should reconsider staying here. My connection kept timing out and my mobile roaming data is even faster than the hotel's connection. Location is nowhere except a water reservior in front of the hotel for your evening walk or run. Not near to any shopping spots.

Plussat: Breakfast was nice Staff where helpful The standard room with a view was very good.

Miinukset: This property didn't have a steam/sauna, which should be standard in a 5star hotel. The refrigerator wasn't very cold

Plussat: Room nice and very spacious. Staffs were very friendly and helpful. Foods in tje breakfast were nice though not much varities.think

Miinukset: Think its the location n find hotel seems sooo empty, specially the coffee shop. Didnt like the gym too. Felt sad feeling when passing hotel lobby.