Zhuhai hotellia

Plussat: Can’t ask more - the experience we had is absolutely gorgeous! The facility is new with all the latest technology, the bed is comfortable and the view is stunning where you can see the new bridge. What’s even better is their service. The staff are professional and mindful, in particular, Allen Shi, the chief representative of China Golden Key. As a member of China Golden Key, he has relationship with Chimelong SeaWorld and helped us to get free room upgrade and other services there. Highly recommended if you are after a great hotel experience. You can also contact Allen.

Miinukset: Nothing

Plussat: Many thanks to Ms Maxine Meng who followed through my request so conscientiously.

Plussat: Great location, close to Bar Street, beautiful view

Plussat: The view and the bath

Miinukset: No baby cot is arranged

Plussat: Good location if you wish to go to Macao as well

Plussat: The breakfast spread is good and location is easily accessible.

Miinukset: The coffee and tea are quite light. There isn't any coffee aroma.

Plussat: Not able to arrange the breakfast on the spot.

Miinukset: Staff no heart solve customer request.

Plussat: Bed comfortable , nice view , wide room

Plussat: Would like to have welcome drinks or special offer of free breakfast.

Miinukset: Very good ambience, excellent service and good location.

Miinukset: A great hotel but....the staff's English is very poor. Reception, restaurants, bar - we experienced problems with communication everywhere. It is a very strange and unexpected situation for an international hotel.

Plussat: The breakfast was exactly the same for SIX days :). The floor in the Feast restaurant is so uneven, many customers tripped. No serviettes or condiments on the table and if you asked for any condiments or serviettes you waited for ages.

Miinukset: The front desk staff was extremely rude and unhelpful. Upon check-in they told us that our booking was cancelled, although I had the confirmation on my phone. They then said that they do have a room at a higher rate.

Plussat: Amazing harbour view, staff was nice, chinese architecture at lobby was kind of special

Plussat: Excellent hotel, and super breakfast for all tastes, highly recommended. Also in a good location

Plussat: Clean and fancy room. Comfy bed and shower. Good location with shopping and restaurant surrounding. Good buffet breakfast with western food.

Miinukset: Nill

Plussat: A great location, in the shopping plaza with something for everyone. close to everything in Zhuhai.

Plussat: Staff extremely helpful with booking ferry to Hon Kong. Hotel is located at en excellent up marked outdoor shopping mall.

Plussat: Breakfast with wide variety of choice. Shower gel, shampoo toiletries Friendly welcome with complimentary chocolate and fruits. Very helpful staff at lobby in helping with taxi arrangements

Plussat: Comfortable rooms, good service, excellent breakfast buffet with good range and variety.

Miinukset: None

Plussat: simple and clean

Miinukset: Wi-Fi not so good a little bit slow

Plussat: Good security. Staff were security conscious and efficient. Room was very clean Toiletries were clean Great value for money!

Plussat: It is what is usually called a budget hotel. Within this category, the property is quite satisfactory. The location is convenient, but somewhat retired from the main street, so nicely quiet.

Miinukset: Breakfast could be improved with a regular variety of choice of eggs and fruit. There is usually only one type of egg, such as boiled egg, and two types of fruit, usually watermelon and orange.

Miinukset: Toilet got weird smell. Bed is a bit hard.

Plussat: very good localisation in the city

Miinukset: they don't take into account my booking done with booking.com. Normally no need to pay before on the website so they have cancel my room. But they offer to me a upgrade one to compensate this disagreement

Miinukset: The restaurant is not good.

Plussat: The room was very big and the bathroom had great appliances. The staff were friendly. The location was ok however we did use DiDi (the taxi app) to get around. There are also a lot of OFO bikes that you could use. The area did have some nice places to eat.

Miinukset: This hotel caters for Chinese guests only. We speak a little Chinese but it would be hard if you didn't. The bed was very hard. The swimming pool, tennis court and mini golf were all out of action and in need of serious repair, please see photos I have included. The breakfast only catered for Chinese appetites, but there was a lot of food to choose from. It's not a bad hotel but I think if we came to Zhuhai again we would stay somewhere more western or in Macau as there is much more going on there.

Plussat: Breakfast was good

Miinukset: Very old hotel,needs renovation.staff in parking lot are a bit rude, and need better supervisions and training

Plussat: Room is very big and comfortable. Bathroom, towels and the room is very clean. Location is good. 10 mins away from border to Macau. 10 mins away from ferry to Shenzhen. Staffs are friendly and helpful. There’re lots of shops and restaurants around. And buffet breakfast is great! Nice hotel is general

Miinukset: Nothing

Plussat: Near the main avenue come from Macau

Plussat: The hotel was nice and clean hotel. The personnel is very welcoming and speaks good English which not as common as one might think! We were nicely upgraded to a bigger room. The room was very spacious and clean, the bed was comfortable. There is a shopping mall with nice restaurants and Decathlon shop just 10 minutes walk from the hotel.

Miinukset: Unfortunately the air conditioning does not turn in heater mode, so the room was cold during the night. It's mostly the case in hotels in south China, we got an extra blanket brought to the room in the evening so it was. But that remains par of the cons.

Plussat: The staff attention

Miinukset: The A/C was not cool enough

Plussat: Nice big comfortable room with good shower facilities, reasonably good view. Great restaurant on 29th floor with great food and good service.

Plussat: Staff was fantastic. Helpful and knowledgeable.

Miinukset: Food is awful

Plussat: Facilities comparatively new

Miinukset: Breakfast was not as good as described in the review

Plussat: Good Location, breakfast

Miinukset: We wanted to stay for a few days but decided to cut it short our stay with this hotel. When we told the front counter staff on our intention, She BS me that it was not possible to change as it was an arrangement made between us and the online platform. We subsequently asked to speak to the manager and he reverted it was possible to allow us to check out. Had we not persisted further, we would have no choice but to continue our stay with this hotel. The front line staff (I will be able to recognise her in person) who tried to BS me ought to be honest and tried to solve our issues rather than "BS" us knowing that travellers like us know our rights and have travelled extensively to many countries. This left a very bad impression of this hotel though the manager tried to help us. Perhaps more training need to be given to these front line counter staff on how to deal with different situations and strike a win-win situation.

Plussat: Very comfortable bed

Miinukset: No bar to have an alcoholic beverage?

Plussat: Great! Excellent!

Miinukset: Bathroom room hot/cold water difficulty make adjustment.

Plussat: The price is good and the service also good!

Miinukset: No one responded

Plussat: Breakfast spread was good except the hot food & beverage like soy bean were hot enough.

Miinukset: The slightly raised platform near the window is very Hazardous...my hubby and brother-in-law, Mr Jimmy Tan hurt their toes when they got up middle of the night to pee!! Also the wash basin in the middle of the room is unfriendly...not enough space to put our toiletries, no socket for blow drying hair!! The socket for the hairdryer is Not near any Mirror!!!

Plussat: Convenient to shopping . Close to Macau and the Zhuhai Hong Kong ferry terminal.

Miinukset: Traffic to get in and out of the hotel.

Plussat: Good location

Plussat: The services are excellent. Each inquiry or request had a prompt resolution. The service was timely and the staff are polite, friendly and professional. I have stayed in many different hotels including Pullman, Sheraton, Hilton, Hyatt etc in Australia, the service in this hotel is comparable. We were very impressed with the hotel and service. Good value for money. Highly recommend.

Miinukset: N/A

Plussat: Okay thanks

Miinukset: Room service

Plussat: It is a nice choose if you are trvelling as a group of people cos apartment can be offered. Also, the hotel is very helpful with the special requests.

Miinukset: It is a little bit complicated to link to the wifi, and the connection to the internet will be gone early in the morning on the day of check out. Still, it is a nice stay overall.

Plussat: Good value for money. Stayed in a 2 bedroom apartment with family. Walking distance to all that was needed. Room service was fantastic. I left some wet clothes hanging in bathroom and when returned they were placed on a drying rack by the window to dry. When leaving concierge ordered taxi and ensured I wasn’t ripped off. Would definitely return.

Miinukset: My leg is itchy after a night stay in the hotel I think some insect is biting me.

Plussat: The location was perfect

Miinukset: The beds are very hard we failed to enjoy our sleep

Plussat: A great location right across from young mix mall and always lots of taxis around. A nice coffee shop on the first floor. Rooms were clean and comfortable.

Miinukset: The bathroom had a glass wall that is see through.

Plussat: Strong wifi, big and new bathroom, good location

Miinukset: There’s no non smoking room.

Plussat: Convenient location with bus stop within walking distance. Staff are friendly and helpful. Value for money.

Miinukset: Not really.

Plussat: -Price/quality -quiet -free parking

Miinukset: Location - a bit far from gongbei

Plussat: very clean washroom, it is very important for me

Miinukset: yes

Plussat: Opposite to a shopping center . Clean. Friendly staff.

Miinukset: Nothing

Plussat: staff was courteous and went out of their way to help us

Miinukset: Breakfast was mediocre, can certainly be improved.