Novotel Aachen City

Was within walking distance to the Christmas markets and the Cathedral which was the purpose of our visit.

We stayed with our dog and they had a space with a bed and a bowl prepared for him. Brilliant breakfast, easy to walk into town, parking underneath hotel, really friendly staff.

There was a smell of sewage in the bathroom. We only stayed 12 hours in the room so wasn’t a huge problem and I reported it on leaving.

We loved everything!the spacious rooms, amazing breakfast buffet, customer service at reception, a special thanks to the manager Kevin who went above and beyond to meet all of our requests.The hotel is very child friendly, there is a nice kids corner in the lobby and lots of space to run around.Rooms and especially the beds were superb.It was exactly what we were looking for for New Years’,plus we could watch the firework show from our hotel window.We had dinner at the hotel restaurant which was a lot better than we had anticipated and the staff were lovely and helpful. The hotel is located a 10 minute walk from Aachen cathedral and even though the area right in the immediate proximity of the hotel might seem a bit dodgy you quickly appreciate the beauty of the city once you reach the old town.The parking was very spacious and right under the hotel with an elevator taking you straight to the lobby.

Nothing, everything was brilliant